2023 Ford Transit Connect Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Ford Transit Connect, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Powertrain (other)1100.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I am writing to report a serious safety concern involving our 2023 Ford Transit Connect (VIN [XXX]) van that resulted in an unintended vehicle movement and collision. While the incident resulted in only minor property damage and a minor injury, we believe the circumstances warrant review due to the potential for a much more severe outcome. The vehicle had been exhibiting operational issues prior to the incident. Employees reported that it was running and shifting noticeably rough and, after being parked, would not move when placed in either Drive or Reverse. The engine RPM would increase to approximately 2,000 RPM with throttle input but the vehicle remained stationary. The following witness statements document the sequence of events: Witness #1: [XXX] started the van to verify whether the issue from the previous day remained. The van still would not move. He placed the transmission in Neutral, turned the engine off, and we were able to push the van by hand. Based on this, he concluded the brakes were not preventing the vehicle from moving. He then reached into the van and restarted the engine. Immediately upon startup, the van accelerated forward unexpectedly at a high rate of speed, jumped the curb, and struck the hangar wall. [XXX] attempted to stop the vehicle, and I also attempted to intervene, but the event occurred so quickly that neither of us was able to prevent the collision. Witness #2: I went to the van to diagnose the reported issue. I had been informed the van had been running and shifting roughly before it was parked and would no longer move afterward. I started the vehicle while it was in Park and attempted to engage both Reverse and Drive, confirming that it would not move. The engine RPM increased to approximately 2,000 RPM with throttle input and remained elevated. I then shut the engine off and placed the transmission in Neutral with the ignition in the Run position to determine whether the vehicle would roll. It rolled f INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .