Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2018 Ford Transit submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The right side passenger door opens when driving. The door will not stay latched even when locked. I close the door, pull on it to ensure it is latched, but when I start driving, the door slides open. This is my family vehicle used to transport our children, and is a very dangerous situation.
THIS VEHICLES ARE BUILT WITH TWO WENT OPENING ON TOP OF THE ENGINE HOOD. THIS WENT OPENINGS ARE FOR HEAT SYSTEM TO SUCK THE AIR IN FOR HEATING OR DEFROSTING. PROBLEM WITH THIS OPENINGS THEY ARE GETTING BLOCKED WITH SNOW OR ICE IN SNOWY WEATHER AND AREN'T ALLOWING ENOUGH AIR TO ENTER IN TO A VEHICLE TO HEAT IT. YOU CAN SOLVE THIS TURNING THE SWITCH TO INTERIOR CIRCULATION BUT AT THAT TIME ON THIS OPTION DEFROST FUTURE GOING OUT AND THERE IS NO WAY TO DEFROST WINDOWS BASICALLY IF THE WENT OUTSIDE ON TOP OF THE HOOD FROZEN OR BLOCKED WITH SNOW. THIS CREATES DANGEROUS DRIVING CONDITIONS. I REALIZE THIS IN THE LAST BIG SNOW STORM ON NORTHEAST WHERE WE GOT LOT OF SNOW. COMPANY LIKE FORD MOTOR SHOULD NOT MISSED SOMETHING LIKE THAT.
FUEL DOOR BROKEN AT UPPER HINGE. VERY COMMON PART FAILURE FORD WILL NOT ACKNOWLEDGE.
SLIDING DOOR SENSOR INDICATING DOOR OPEN IS MALFUNCTIONING I STARTED MOVING VEHICLE NOT KNOWING DOOR IS OPEN
TL* THE CONTACT OWNS A 2018 FORD TRANSIT. WHEN IT RAINED, WATER LEAKED INSIDE THE ENGINE COMPARTMENT AND DAMAGED THE COMPONENTS. WHEN THE CONTACT STARTED THE VEHICLE, HE HEARD AN ABNORMAL KNOCKING NOISE. THE CONTACT ALSO NOTICED THAT THE SEPARATOR FROM THE TOP OF THE HOOD TO THE WINDSHIELD HAD SEPARATED, ALLOWING WATER TO FLOW INTO THE ENGINE COMPARTMENT. THE CONTACT EVEN NOTICED THAT THE ROOF INSIDE THE DRIVER'S SIDE OF THE VEHICLE WAS WET AND THERE WAS WATER ON THE FLOOR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 32,000.
AT INTERSTATE SPEEDS OF 75 MPH WITH A 30 DEGREE CROSSWIND AND GUSTS EXCEEDING 40 MPH, THE FRONT DOOR ON THE LEE SIDE FLEXES AND THE TOP OF THE DOOR OPENS. THIS DEFORMATION OF THE DOOR INDICATES A POTENTIAL FOR THE WARPING OF DOORS OVER TIME OR IN THE WORSE CASE, THE DOOR COMPLETELY OPENING TO THE DETRIMENT OF DRIVER AND PASSENGERS. TRAVELING NORTH WITH GUSTY WINDS FROM THE SOUTHWEST THE PASSENGER FRONT DOOR FLEXED OPEN AND TRAVELING SOUTH WITH A GUSTY SOUTHWEST WINDS THE DRIVER DOOR FLEXED OPEN. (OCCURRED FEBRUARY 2019 ON A SUNDAY)
SEVERAL SPOTS ARE OCCURRING AT JOINTS OF DOOR OPENINGS AND ALSO ON THE ROOF WHERE THE PAINT IS NOT ADHERING PROPERLY OR IS ACTUALLY BEING RUBBED OFF WHEN THE DOORS ARE CLOSED AND THE VEHICLE IS AN OPERATION. THE PAINT JOB ON THE CEILING WELDS IS NOT SMOOTH. IT APPEARS THAT THERE IS SOME BUBBLING OR CHIPPING GOING ON AFTER ONLY A FEW MONTHS.
WHEN THE VAN IS STATIONARY AND RUNNING FOR 10-15 MINUTES, HALF OF THE CARGO FLOOR (BEHIND THE PASSENGER AND DRIVER SEATS) REACHES A TEMPERATURE OF 125-130 DEGREES. A TEMP GUN WAS USED TO DEMONSTRATE THIS SAFETY HAZARD. I MADE MENTION OF THIS TO AN AUTOBODY SHOP WHO SUGGESTED HAVING THE DEALERSHIP TAKE A LOOK SINCE THAT DOESN'T SOUND RIGHT. WHEN THE DEALERSHIP IN WEST PALM BEACH (AL PACKER, 561-689-6550) LOOKED OVER THIS, THEY STATED THIS IS AS DESIGNED AND IT MATCHES A FEW OTHER FORD TRANSITS THEY CHECKED. THEY SAID NOTHING CAN BE DONE TO ASSIST ME EVEN THOUGH THIS IS A CLEAR SAFETY HAZARD AS A TEMPERATURE OF 130 DEGREES CAN CAUSE FIRST DEGREE BURN IF IN CONTACT FOR ABOUT 30 SECONDS (SEE ATTACHED IMAGE REFERENCES). WHEN I SPOKE TO FORD MOTORS (800-392-3673), THEY SAID IT'S UP TO THE DEALERSHIPS TO SPEAK WITH THE ENGINEERING DEPT IN ORDER TO INVESTIGATE INTO ANYTHING AND THAT THEY ALSO CANT DO ANYTHING BESIDES ADD COMMENTS TO MY CASE NUMBER (15138348) WHICH WOULD BE SUPPLIED TO THE SERVICE DELIVERY MANAGER I ALREADY WORKED WITH (STEVEN THOMAS). THIS IS A BRAND NEW VEHICLE (2500 MILES SO FAR) AND I'VE NEVER SEEN OR HEARD OF ANY WHERE IT'S EXPECTED TO WORK WITH A FLOOR SPACE THAT GETS 130 DEGREES HOT. I'M LOOKING TO GET FORD TO AGREE TO A SAFETY RECALL TO ADDRESS THE INSUFFICIENT HEAT SHIELDING WITH THE CATALYTIC CONVERTER.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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