RoadVitals

2004 Ford Windstar Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
24
Latest Apr 27, 2019
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
10
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Ford Windstar, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine412.1%
  • Driver assistance412.1%
  • Powertrain (other)412.1%
  • Electrical39.1%
  • Transmission39.1%
  • Brakes39.1%
  • Interior & seats13.0%
  • Body & structure13.0%
  • Other / unspecified13.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

9
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT THE FRONT AXLE FRACTURED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V194000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 169,784. THE VIN WAS NOT AVAILABLE. THE CONSUMER STATED THERE WAS A LOUD NOISE COMING FROM THE FRONT SIDE BY THE TIRE. THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THE SWAY BAR IN THE FRONT WAS BROKEN AND THE SUBFRAME WAS RUSTED. FORD STATED THEY MET THE RECALL REQUIREMENTS IN 2011 AND THERE WAS NOTHING THEY COULD DO FOR THE CONSUMER. UPDATED 12/23/15.*JB

NHTSA ID 10715201 · filed May 7, 2015

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30-35 MPH, THERE WAS A LOUD ABNORMAL NOISE COMING FROM REAR DRIVER SIDE OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE REAR DRIVER SIDE AXLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN RECALL IN 2007 RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA ID 10668668 · filed Dec 29, 2014
All 9 reports naming suspension

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

4
reports

From owner reports, verbatim

TL* THE CONTACT OWNED A 2004 FORD WINDSTAR. THE CONTACT STATED THAT THE ENGINE CAUGHT ON FIRE. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE RECEIVED ROUTINE MAINTENANCE WHERE THE BATTERY, THE WATER PUMP, AND THE ENGINE BELT WERE REPLACED. THE FIRE DEPARTMENT WAS PRESENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 118,000.

NHTSA ID 10818097 · filed Jan 5, 2016

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED AS THE ELECTRONIC THROTTLE CONTROL WARNING LAMP ILLUMINATED. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT AND RESUMED NORMALLY. THE FAILURE RECURRED ON SEVEN SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 138,000.

NHTSA ID 10584490 · filed Apr 23, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

4
reports

From owner reports, verbatim

INTERMITTEN THE SPEEDOMETOR DOES NOT WORK AT ALL OR DOES NOT SHOW THE CORRECT SPEED, OVER DRIVE LIGHT BLINK CONSTANTLY, CRUISE DOES NOT WORK AT LL. HAPPEN IN CITY AND HIGHWAY. HITTING A BUMP SOMETIME CORRECT SPEEDOMETER OR DRIVING ON HIGHWAY THIS CONTNUES TO HAPPEN ON A DAILY BASES

NHTSA ID 11204177 · filed Apr 27, 2019

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED AS THE ELECTRONIC THROTTLE CONTROL WARNING LAMP ILLUMINATED. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT AND RESUMED NORMALLY. THE FAILURE RECURRED ON SEVEN SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 138,000.

NHTSA ID 10584490 · filed Apr 23, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

4
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 30 MPH , THE OVERDRIVE WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT SHE TOOK HER FOOT OFF THE ACCELERATOR AND THE VEHICLE SPEED DID NOT DECREASE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 122,414.

NHTSA ID 10434263 · filed Nov 4, 2011

TL*THE CONTACT OWNS A 2004 FORD WINDSTAR. WHILE DRIVING IN REVERSE 3 MPH THE REAR AXLE BROKE IN HALF. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE REAR AXLE BEAM NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 153,000.

NHTSA ID 10344020 · filed Jul 19, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

3
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID 10916721 · filed Oct 18, 2016

PURCHASED THE CAR USED ON 5/26/12, DROVE AWAY FROM THE DEALERSHIP AND THE ABS WARNING LIGHT AND THE BREAK WARNING LIGHTS BOTH CAME ON, INDICATING ISSUES WITH ABS. TOOK IT TO THE REPAIR SHOP AND WAS TOLD THAT THE ABS MODULE (??) WAS CAUSING THE ISSUES. CAR DEALERSHIP AND WARRANTY COMPANY REFUSED TO COVER IT BECAUSE IT'S AN OPTIONAL SYSTEM. THERE APPEARS TO HAVE BEEN A RECALL FOR THIS BUT FOR SOME REASON MY CAR WASN'T INCLUDED - IT WAS ORIGINALLY PURCHASED IN CANADA, SO I'M NOT SURE IF THAT EFFECTS RECALL INFORMATION. ON 6/12/12 DRIVING IN TO WORK THE CAR SUDDENLY LOST SPEED WHILE TRYING TO ACCELERATE ON THE HIGHWAY. I WAS ATTEMPTING TO MAKE IT ACROSS 4 LANES AND THE CAR SUDDENLY WOULDN'T GO OVER 30MPH - THANKFUL THERE WASN'T A LOT OF TRAFFIC BUT THIS COULD HAVE CAUSED AN ACCIDENT. ISSUES CONTINUE - CAR BUCKS AND HESITATES WHEN TRYING TO ACCELERATE, THERE'S OFTEN A LOUD POP (BACKFIRE?) FROM THE ENGINE WHEN APPLYING THE GAS PEDAL. MECHANIC REPLACED SEALS AND SPARK PLUGS IN ENGINE BUT WE WERE TOLD THAT THE PCM (ECM?) WAS CAUSING AN ELECTRICAL ISSUE. ADDITIONAL SYMPTOMS INCLUDE REDUCED GAS MILEAGE, FEELING LIKE IT'S GOING TO STALL OR MOVE WHILE AT A STOP (BUCKING LIKE IT'S GOING TO MOVE FORWARD EVEN THOUGH BRAKES ARE APPLIED) AND REDUCED FUNCTIONING IN THE A/C UNIT. *TR

NHTSA ID 10462988 · filed Jun 25, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

3
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 TO 40 MPH THE VEHICLE SUDDENLY STALLED. THERE WERE NO WARNING LIGHTS PRIOR OR AFTER THE FAILURE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE; THEREFORE, IT WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC ADVISED HER THAT SHE NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 97,000.

NHTSA ID 10395644 · filed Apr 12, 2011

FAILURE WITH THE TRANSMISSION. SLIGHT NOISE FROM VEHICLE WHICH WAS NOT IDENTIFIED. DRIVING DOWN ROAD TOTAL LOSS OF MOTION WITHIN SECONDS WITH NO SIGN OF DEFECT OR SOUND WHICH PUT MY WHOLE FAMILY IN DANGER. THE TRANSMISSION IS BROKE AND WILL HAVE TO BE REPLACED BUT HAS NOT YET BEEN DONE. *TR

NHTSA ID 10342792 · filed Jul 12, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

3
reports

From owner reports, verbatim

PURCHASED THE CAR USED ON 5/26/12, DROVE AWAY FROM THE DEALERSHIP AND THE ABS WARNING LIGHT AND THE BREAK WARNING LIGHTS BOTH CAME ON, INDICATING ISSUES WITH ABS. TOOK IT TO THE REPAIR SHOP AND WAS TOLD THAT THE ABS MODULE (??) WAS CAUSING THE ISSUES. CAR DEALERSHIP AND WARRANTY COMPANY REFUSED TO COVER IT BECAUSE IT'S AN OPTIONAL SYSTEM. THERE APPEARS TO HAVE BEEN A RECALL FOR THIS BUT FOR SOME REASON MY CAR WASN'T INCLUDED - IT WAS ORIGINALLY PURCHASED IN CANADA, SO I'M NOT SURE IF THAT EFFECTS RECALL INFORMATION. ON 6/12/12 DRIVING IN TO WORK THE CAR SUDDENLY LOST SPEED WHILE TRYING TO ACCELERATE ON THE HIGHWAY. I WAS ATTEMPTING TO MAKE IT ACROSS 4 LANES AND THE CAR SUDDENLY WOULDN'T GO OVER 30MPH - THANKFUL THERE WASN'T A LOT OF TRAFFIC BUT THIS COULD HAVE CAUSED AN ACCIDENT. ISSUES CONTINUE - CAR BUCKS AND HESITATES WHEN TRYING TO ACCELERATE, THERE'S OFTEN A LOUD POP (BACKFIRE?) FROM THE ENGINE WHEN APPLYING THE GAS PEDAL. MECHANIC REPLACED SEALS AND SPARK PLUGS IN ENGINE BUT WE WERE TOLD THAT THE PCM (ECM?) WAS CAUSING AN ELECTRICAL ISSUE. ADDITIONAL SYMPTOMS INCLUDE REDUCED GAS MILEAGE, FEELING LIKE IT'S GOING TO STALL OR MOVE WHILE AT A STOP (BUCKING LIKE IT'S GOING TO MOVE FORWARD EVEN THOUGH BRAKES ARE APPLIED) AND REDUCED FUNCTIONING IN THE A/C UNIT. *TR

NHTSA ID 10462988 · filed Jun 25, 2012

TL*THE CONTACT OWNS A 2004 FORD WINDSTAR. WHILE DRIVING 40 MPH, THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING BRAKE FLUID. THE FAILURE CAUSED FUSES TO BLOW OUT IN THE CRUISE CONTROL AND ABS MODULES. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED; HOWEVER, THE ABS MODULE STILL NEEDS TO BE REPLACED. THE CURRENT MILEAGE WAS 209,000 AND FAILURE MILEAGE WAS 159,000.

NHTSA ID 10229900 · filed Jun 4, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT THE INTERIOR LIGHTS AND INSTRUMENT PANEL LIGHTS WOULD FAIL INTERMITTENTLY. THE SLIDING DOORS WOULD ALSO OPEN AND SHUT INDEPENDENTLY WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THERE WAS AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO RECALLS ON THE FAILURE FOR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.

NHTSA ID 10375452 · filed Jan 10, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

RETURNED VAN TO DEALERSHIP, REAR END MAKING NOISE. PREVIOUS RECALL (AUGUST 2012) FIX TO REINFORCE REAR AXLE NOW SHOWS AXLE IS CRACKED. FORD SAYS THEY WILL NOT ENACT A REPAIR, AFTER NUMEROUS CALLS TO CUSTOMER SERVICE, THE REP STATED THE RECALL DEPARTMENT STATED THE FIX IS PERFORMING AND THE VEHICLE IS SAFE TO DRIVE REGARDING THE REAR AXLE. I ASKED THAT THEY STATE THAT IN WRITING TO ME. LOOKING AT YOUR WEBSITE AND THE FATALITY THAT CAUSED THIS RECALL, I SUSPECT THE CAR IS NOT SAFE. THE DEALERSHIP AGREES. WHAT IS YOUR TAKE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID 10523810 · filed Jul 8, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

RETURNED VAN TO DEALERSHIP, REAR END MAKING NOISE. PREVIOUS RECALL (AUGUST 2012) FIX TO REINFORCE REAR AXLE NOW SHOWS AXLE IS CRACKED. FORD SAYS THEY WILL NOT ENACT A REPAIR, AFTER NUMEROUS CALLS TO CUSTOMER SERVICE, THE REP STATED THE RECALL DEPARTMENT STATED THE FIX IS PERFORMING AND THE VEHICLE IS SAFE TO DRIVE REGARDING THE REAR AXLE. I ASKED THAT THEY STATE THAT IN WRITING TO ME. LOOKING AT YOUR WEBSITE AND THE FATALITY THAT CAUSED THIS RECALL, I SUSPECT THE CAR IS NOT SAFE. THE DEALERSHIP AGREES. WHAT IS YOUR TAKE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID 10523810 · filed Jul 8, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .