The contact owns a 2025 Forest River Campsite Reserve. The contact stated that upon delivery of the brand-new RV, the contact noticed that the RV was experiencing several failures. The contact stated that the living room slide-out leaked into the living room and into the kitchen. The bedroom slide-out leaked through the bedroom. There were screws detaching from the floor. A door was opening into a glass window without a door stop. The floor in the dinette area was fractured. Additionally, the air conditioner vent was leaking into the RV while blowing cold air. The air conditioner at the top of the RV was leaking on the sliding door and into the camper. The windows caulking was defective, causing air to come through the sides of the windows. The bottom drainpipes appeared separated and needed to be re-glued. The sliding doors failed to latch and lock securely. The entertainment center door with the television and fireplace attached had detached from the hinges due to missing screws, and almost injured the contact's wife. The vehicle was towed to the dealer several times; however, the dealer only installed a door stop to prevent the door from opening into a glass window. Additionally, the mobile technician inspected the RV at the residence and took pictures of the failures, but no repair was performed. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the dealer for assistance. The contact stated that the manufacturer had become unreachable. The failure mileage was unknown.
- NHTSA ID
- 11685293
- Incident
- Jul 5, 2025