RoadVitals

2015 Forest River Legacy

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Oct 14, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 30, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2015 Forest River Legacy, most frequently naming the seat belts category. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Seat belts2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V806000

SEAT BELTS:FRONT; SEAT BELTS:FRONT:ANCHORAGE

Nov 30, 2015
285 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain model year 2014-2016 Legacy motorhomes, models 340BH, 340KP, and 360RB, manufactured September 12, 2013, to September 25, 2015. The affected vehicles are equipped with a seat belts whose shoulder belt may rest at, or below, the shoulder of the seat occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 209, "Seat Belt Assemblies", and 210, "Seat Belt Assembly Anchorages."
The risk: If the shoulder belt rests too low on the torso, it can increase the risk of injury in the event of a crash.
The remedy: Forest River will notify owners, and dealers will install new seat belt systems, free of charge. An interim notice was mailed to owners on January 13, 2016. The recall began on February 1, 2016. Owners may contact Forest River customer service at 1-574-293-6137 or 1-574-295-2117. Forest River's number for this recall is 40-11192015-0117.
Forest River, Inc.Manufacturer number 40-11192015-0117View on NHTSA.gov
15V771000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER

Nov 19, 2015
489 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain model year 2012-2016 Berkshire, Charleston, Legacy, Dynamax, XLR, Continental Cargo, Work & Play, Shockwave, and Coachmen Brookstone recreational vehicles and toy haulers, equipped with Atwood on demand water heaters, models OD45, OD50, and OD50CW, manufactured January 2, 2012, to August 13, 2015. The affected water heaters have a water and gas valve that may cause the water heater to overheat the water in the hot water supply tap.
The risk: The overheating of the water may result in the release of steam, possibly causing the operator is to scald themselves and increasing the risk of injury.
The remedy: Forest River will notify owners of a field remedy as provided by Atwood to the Dealerships and O.E.M. A. Inspection and installation instructions for the remedy, to be used and applied only by qualified service center personnel. B. Installation of a water flow adjustment STOP KEY that prevents the adjustment of the water flow down below .5gal/min. C. The addition of a star or lock washer to secure the adjustment screw that prevents unintended adjustment or and adjustment drift from vibration as you travel down the road. D. Securement of the remedy with the application of a warning and tamper proof label applied over the stop key and adjustment screw. The recall began on December 17, 2015. Owners may contact Forest River customer service at 1-800-348-7440, or Atwood customer service at 1-574-264-2131. Forest River's number for this recall is 51-11092015-0107.
Forest River, Inc.Manufacturer number 51-11092015-0107View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Seat belts
Filed Oct 14, 2015

REF# 10670754 01/07/15 NVS-216RR DEALER (MHSRV) NOTIFIED IN PERSON, BY PHONE & IN WRITING (EMAIL) MFG FOREST RIVER CONTACTED BY PHONE - MIKE BUKOWSKI 10/16/14 TEST DRIVE: MHSRV ASSURES SEATBELTS CHECKED @ MAKE READY. 10/17/14 PURCHASED MOTORHOME. SEATBELTS NOT FIXED. MHSRV SAID TAKE ON TRIP, WRITE LIST OF REPAIRS, BRING BACK IN FOR REPAIRS MADE ALL AT ONCE. 12/04/2014 RETURNED TO MHSRV FOR REPAIR. SVC ADVISOR SAID MHSRV AWARE OF SEATBELT ISSUE, IT HAD BEEN BROUGHT TO THEIR ATTENTION BY ANOTHER CUSTOMER. 01/21/2015 "REPLY EMAIL' FROM MHSRV WITH DESCRIPTION OF SEATBELT ISSUE: 'D/S & P/S SHOULDER STRAPS DO NOT FULLY RETRACT, SLACK @ FLOOR SHOULDER STRAPS LOOSE AT SHOULDER, NOT PROPERLY POSITIONED AT SHOULDER AREA OF SEAT SHOULDER STRAPS LOOSE @ CHEST STRAPS DO NOT CROSSOVER SHOULDER AND DOWNWARD @ TORSO ' MALE OR FEMALE BODY FRAME SHOULDER STRAPS NOT SAFELY POSITIONED TO HOLD FRONT DRIVER/PASSENGER STATIONARY DURING IMPACT IF ACCIDENT OCCURRED - IMPACT WOULD ALLOW DRIVER/PASSENGER TO BE LOOSELY THROWN AROUND WHILE BUCKLED. POTENTIAL INJURIES: WHIPLASH ' CERVICAL/THORACIC/LUMBAR INJURY SIDE TO SIDE IMPACT ABSORPTION ' HEAD, NECK, SPINAL COLUMN INJURY, ORGAN DAMAGE SHOULDER STRAPS RESTING/TIGHTENING AT STOMACH/PELVIC AREA CAUSES INJURY TO ORGANS/RIBS LOOSE/MISPLACED SHOULDER STRAPS ARE INEFFECTIVE; LAP BELT INSUFFICIENT PROTECTION LOOSE STRAPS WILL CAUSE FORWARD/UPWARD TRAJECTORY OF PASSENGERS TOWARD WINDSHIELD' 09/08/2015 SVC ADVISOR EMAIL: 'RECEIVED AUTHORIZATION FROM THE MANUFACTURER TO RAISE THE SEATBELT HEIGHTS.' 10/08/2015 SVC ADVISOR EMAIL CONFIRMED: '28) SEATBELTS- FOREST RIVER IS CONCERNED ABOUT SAFELY ALTERING THEM AND IS SAYING THEY AREN'T REALLY WILLING TO DO THAT. WE WILL BE SENDING PICTURES OF HOW THEY COME ACROSS SOMEONE. WE DID MEASURE OTHER LEGACY MOTOR HOMES WE HAVE ON OUR LOT AND THEIR SEATBELT MOUNTS ARE AT THE SAME HEIGHT.

NHTSA ID
10782213
Incident
Oct 17, 2014
Mileage
1,283 mi
Seat belts
Filed Jan 7, 2015

TL-THE CONTACT OWNS A 2015 FOREST RIVER LEGACY. THE CONTACT STATED THAT THE FRONT CAPTAIN'S SEAT BELTS FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,283. DJR

NHTSA ID
10670754
Incident
Oct 17, 2014
Mileage
1,283 mi

Compare model years

Complaint and recall counts across every year of this model

Forest River Legacy by model year
YearComplaintsRecallsInvestigationsIssue Index
2020010—
2019050—
2018030—
2017020—
2016020—
2015Viewing220—
2014120—
2013010—
2012010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.