RoadVitals

2010 Forest River Puma Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest May 17, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 17, 2018

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2010 Forest River Puma. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Filed May 17, 2018

ON APRIL 25, 2018 WHILE DRIVING OUR 2010 PUMA 20QB ON HIGHWAY I-20 THROUGH FORT WORTH, TX 76126 THE 20FT. AWNING ATTACHED TO OUR TRAVEL TRAILER TORE LOOSE AND FLEW OFF INTO THE MIDDLE OF THE HIGHWAY INTO THE TRAFFIC BEHIND OUR TRAILER. I IMMEDIATELY MOVED TO THE RIGHT SHOULDER OF THE HIGHWAY AND DIALED 911. CARS AND TRUCKS SWERVED TO AVOID HITTING THE DEBRIS AND FORTUNATELY NO ONE WAS INJURED (TO MY KNOWLEDGE). THE SHERIFF'S DEPUTY REMOVED THE AWNING INTO THE MEDIAN TO BE PICKED UP LATER BY HIGHWAY MAINTENANCE. BOTH AWNING ARMS AND RAFTERS WERE STILL CONNECTED BY THE UPPER MOUNTING BRACKETS BUT WERE JUST DANGLING DUE TO THE FACT THAT THE LOWER BRACKETS (PROBABLY MADE WITH SUBSTANDARD MATERIALS) WERE SHEARED OFF (SEE PICTURES). I HAD TO USE A MAKESHIFT STEP LADDER TO REMOVE THE UPPER BRACKETS, ARMS AND RAFTERS FROM THE TRAVEL TRAILER IN ORDER TO CONTINUE TRAVELING. WE PURCHASED THIS TRAVEL TRAILER AT ALL SEASONS RV IN MUSKEGON, MI WITH AN EXTENDED WARRANTY THAT EXPIRED JULY 20016. I BELIEVE THIS PROBLEM GOES WELL BEYOND A WARRANTY ISSUE AND IS A DANGEROUS SAFETY CONCERN AND LIABILITY ON THE MANUFACTURERS PART. ATTACHED ARE PHOTOS OF THE TRAVEL TRAILER. I UNDERSTAND THAT MY RV IS 8 YRS. OLD BUT NO ONE WOULD EXPECT THE HOOD OR DOOR OF THEIR 8 YR. OLD VEHICLE TO FLY OFF AS THEY ARE DRIVING DOWN THE HIGHWAY. I'M SURE THEY WOULD BE ON THE PHONE IMMEDIATELY CALLING THE MANUFACTURER FOR AN INVESTIGATION INTO THE PROBLEM OR AT MINIMUM, REPAIR OF THE VEHICLE. I CALLED THE MANUFACTURER AND THEY DENIED ANY DEFECT OR FAULT. I BELIEVE THIS WARRANTS A FULL INVESTIGATION AS THE ONLY THING THAT HOLDS THE AWNING TO THE RV IS THE FABRIC. THERE ARE NO SAFETY STRAPS IN PLACE SO ONCE THE AWNING CATCHES WIND AND/OR THE MATERIAL BECOMES WEAK, IT FAILS AND TEARS ALONG THE WHOLE LENGTH WHICH CAN BE FATAL TO DRIVERS ON A HIGHWAY. PLEASE, PLEASE, INVESTIGATE THIS. THANK YOU.

NHTSA ID
11096540
Incident
Apr 25, 2018
Mileage
55,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .