Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Dec 27, 2016
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 18, 2014
What this page shows
Our database holds 6 NHTSA owner-reported complaints for the 2013 Forest River Rockwood. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–6 of 6
Other / unspecifiedSuspension
Filed Dec 27, 2016
WE PURCHASED NEW A 2013 ROCKWOOD TRAVEL TRAILER (MODEL 8329SS), THE TRAILER IS OUT OF WARRANTY BUT NOTICED THAT THE 4 TIRES WERE RUBBING ON THE UNDERSIDE OF THE TRAILER, MOST LIKELY WHEN GOING OVER BUMPS. WE DID NOTICE AFTER WE TOOK DELIVERY THAT THE CLEARANCE BETWEEN THE TIRES AND THE BOTTOM OF THE TRAILER WAS VERY CLOSE, BUT THOUGHT IT WAS DESIGNED WITH THIS CLEARANCE. NOW TIME HAS GONE BY AND WE WENT TO PURCHASE NEW TIRES (TRAILER ONLY HAS MAYBE 7,000 MILES ON IT) AND NOTICED THAT THE TIRES HAVE BEEN RUBBING. AFTER DOING A WEB SEARCH FOUND A RECALL FROM FOREST RIVER REGARDING THIS SAME ISSUE (CAMPAIGN #13V554000). WE CALLED SEVERAL PEOPLE AT FOREST RIVER, GAVE OUR SERIAL NUMBER AND WERE TOLD OUR UNIT WAS NOT COVERED UNDER THE RECALL, WAS ADVISED TO SEND PICTURES WHICH WE DID, AFTER SEVERAL EMAILS AND PHONE MESSAGES WE HAVE NOT HEARD BACK FROM FOREST RIVER REGARDING THE ISSUE. THE TRAILER SHOULD MOST LIKELY HAVE A CLEARANCE OF 3.5", OUR TRAILER HAS ONLY CLEARANCE OF 5/8" TO 1 5/8". SO THIS RUBBING FROM THE TOP OF THE TIRES TO THE BOTTOM OF THE RV IS HAPPENING WHEN THE TRAVEL TRAILER IS BEING TOWED, MOST LIKELY WHEN GOING OVER ROAD BUMPS AND BACKING UP INTO CAMP SITES. WHEN WE PURCHASED THIS UNIT IT WAS A NEW MODEL BY ROCKWOOD (FOREST RIVER), AND WAS ONE OF THE FIRST PRODUCED. WE PURCHASED ON 10/01/2012 FROM WEEKEND RV SALES IN CLINTON TENNESSEE, THE UNIT WAS BUILT ON 9/21/2012. DURING MY FIRST CONVERSATION WITH FOREST RIVER REGARDING IF OUR TRAILER WAS INVOLVED IN THE RECALL I WAS TOLD THAT THEY WERE GOING TO SEND A LIFT KIT FOR US TO HAVE INSTALLED, THEY WOULD PAY FOR THE LIFT KIT BUT NOT THE INSTALLATION BECAUSE OUR UNIT WAS NOT COVERED IN THE RECALL, WE NEVER RECEIVED A LIFT KIT AND AFTER SEVERAL PHONE CALLS WITH FOREST RIVER NO ONE RECALLS STATING THEY WOULD SEND A LIFT KIT.
NHTSA ID
10937596
Incident
Nov 28, 2016
Mileage
7,000 mi
Other / unspecified
Filed May 17, 2016
THE TRAILER WAS FURNISHED WITH TRAIL EXPRESS POWER TOWING ST225/75R15 TIRES FROM THE FACTORY. WITH ONLY ABOUT 2000 MILES ON THE TIRES, ONE STARTED TO HAVE A SLOW LEAK WHILE IT WAS PARKED AT MY HOME. I TOOK IT TO A LOCAL TIRE DEALER AND HE FOUND THAT THE SIDEWALL WAS LEAKING ABOUT A HALF AN INCH FROM THE RIM. I HAVE OPTED TO REPLACE THESE PRACTICALLY NEW TIRES WITH ONES MADE BY MAXXIS. I WOULD NOT WANT TO RISK A CATASTROPHIC FAILURE WHILE TOWING THIS LARGE TRAILER. FOREST RIVER SHOULD BE REQUIRED TO COMPENSATE OWNERS FOR THESE HAZARDOUS TIRES. ALSO, THE MANUFACTURER SHOULD BE BANNED FROM SELLING THEIR PRODUCTS IN THE UNITED STATES.
NHTSA ID
10865524
Incident
May 13, 2016
Mileage
2,000 mi
Other / unspecified
Filed Jun 19, 2015
CPSC:H1550028A. FOREST RIVER RV. CONSUMER STATED THAT THE BUNK BEDS IN THE RV HAVE A FALL SAFETY ISSUE. *LN THE RV DID NOT COME EQUIPPED WITH GUARD RAILS. *JB
NHTSA ID
10730065
Incident
Oct 15, 2013
Brakes
Filed Mar 25, 2015
2013 ROCKWOOD FREEDOM. CONSUMER WRITES IN THE REGARDS TO BRAKES LOCKED DURING TOWING. *SMD THE CONSUMER STATED SMOKE EMITTED FROM THE TRAILER BRAKES. THE BRAKES WERE SO HOT THAT GREASE WAS OOZING FROM THE BEARINGS. THE CONSUMER ALSO FOUND THE BRAKE LANYARD WAS DISENGAGED. THE CONSUMER WAS INFORMED THE BACKING PLATE, HUB NEEDED TO BE REPLACED. ALSO, THE BEARINGS NEEDED TO BE REPACKED. THE CONSUMER WAS INFORMED THE BRAKE LANYARD DISENGAGED WHICH CAUSED THE TRAILER BRAKES TO LOCK UP, WAS DUE TO A PIECE OF ROAD DEBRIS HITTING THE CABLE.
NHTSA ID
10680192
Incident
Mar 2, 2015
Other / unspecified
Filed Jul 8, 2014
Crash reported3 injuries reported
CPSC: I1450340A. 2013 ROCKWOOD TRAVEL TRAILER. CONSUMER STATED THE TRAILER STARTED TO SWAY AND CAUSED THE TRUCK TO ROLL OVER ON ITS ROOF. *LN THE CONSUMER STATED HE NOTICED THE TRAILER STARTING TO SWAY, WHEN HE WENT AROUND A CORNER OR CHANGED LANES. THE WIND THEN CAUGHT THE TRAILER, HE HIT THE TRAILER BRAKES, TO SLOW THE SWAYING DOWN. HE THEN LET GO OF THE TRAILER BRAKES AND THE TRAILER JERKED. WHEN HE LOOKED AT THE PICTURES, HE NOTICED THE FRESH WATER TANK WAS EXPOSED AT THE REAR BUMPER OF THE TRAILER. WHEN HE WENT TO RETRIEVE HIS BELONGINGS, HE CHECKED THE TANK FOR BAFFLES, AND DISCOVERED NONE HAD BEEN INSTALLED IN THE TANK. THE CONSUMER REALIZED THE WATER MOVING AROUND IN THE TANK, PLAYED A MAJOR FACTOR IN LOOSING CONTROL OF THE TRAILER. THE TRAILER HITCH BROKE WHEN IT ROLLED, CAUSING THE SWAY BARS TO COME OFF THE HITCH.
NHTSA ID
10609392
Incident
May 16, 2014
Body & structure
Filed May 18, 2014
Crash reported2 injuries reported
WE FILLED THE FRESH WATER TANK FOR A CAMPING TRIP. WHEN TRAVELING DOWN THE HIGHWAY AND MAKING LANE CHANGES OR CORNERING THE TRAILER WOULD START TO SWAY, I WOULD HIT THE TRAILER BRAKES TO GET IT BACK UNDER CONTROL. THE TRAILER STARTED TO SWAY AGAIN AND I LOST CONTROL, THIS TIME ROLLING THE TRUCK AND TRAILER. I NOTICED THE FRESH WATER TANK WAS LOCATED AT THE REAR BUMBER. I FEEL THE WATER SWATCHING AROUND IN THE UN BAFFELED TANK CAUSED THE TRAILER TO SWAY OUT OF CONTROL. TWO WEEKS PRIOR TO THIS WE HAD TOWED THE TRAILER IN HIGH CROSS WINDS WITH NO PROBLEMS, BUT THERE WAS NO FRESH WATER ON BOARD AT THAT TIME. I TOW THE TRAILER WITH A 2006 FORD F 150 SUPER CAB 4X4 6FT BED AND USE A E-2 STABILIZER HITCH. I HAD USE THIS SET UP ON THE 25 FT R-VISION FOR 3 YEARS WITH NO PROBLEMS. WE LOST OUR DOG FROM INJURIES FROM THE CRASH. UPDATED 12/1/2014 *JS
NHTSA ID
10592218
Incident
May 16, 2014
Mileage
100 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.