The contact owns a 2014 Ford Explorer. The contact stated while driving at 60 MPH, the steering wheel locked and failed to turn. The vehicle was restarted and the steering warning message was displayed with the steering wheel continued to be locked. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 1,200.
- NHTSA ID
- 11620228
- Incident
- Aug 1, 2024
- Mileage
- 1,200 mi