RoadVitals

2017 Forest River Surveyor Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Sep 30, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 26, 2018

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2017 Forest River Surveyor. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Body & structure
Filed Sep 30, 2019

THE SPRING HANGERS SEPARATED FROM THE FRAME. IT LOOKS LIKE THE FRAME RUSTED OR WAS NOT BUILT STRONG ENOUGH TO HANDLE THE LOAD. THERE ARE HOLES IN THE FRAME. THE FRAME IS ONLY 3 YEARS OLD. I DON'T KNOW THE DATE IT HAPPENED, BUT NOTICED MY TIRES SIGNIFICANTLY WEARING ON THE OUTSIDE. I WENT TO CHANGE THE TIRE AND SAW THE SPRING HANGER HAD SEPARATED. I WAS 200 MILES FROM HOME AT HICKORY RUN STATE PARK WHEN I NOTICED THE PROBLEM. I HAD TO FIND A MOBILE WELDER TO DO A TEMP FIX AND THEN TOW TO A SHOP FOR A MORE PERMANENT FIX, INCLUDING ADDING (WELDING) A STRONG STEEL PIECE TO THE FACTORY I BEAM FRAME,

NHTSA ID
11258970
Incident
Sep 12, 2019
Mileage
8,000 mi
Suspension
Filed Nov 26, 2018

TL* THE CONTACT OWNS A 2017 FOREST RIVER SURVEYOR, MODEL: 247-BHDS BEING TOWED BY A 2011 FORD F-150. THE CONTACT STATED THAT THE SPRING HANGERS FRACTURED FROM THE FRAME OF THE RV, WHICH AFFECTED THE SUSPENSION OF THE TRAVEL TRAILER. THE DEALER (DREAM CHASERS RV OF BURLINGTON, 1946 PARK LN, BURLINGTON, WA 98233, 360-755-3218) INDICATED THAT THE TRAVEL TRAILER WAS OUT OF WARRANTY AND DID NOT PROVIDE ANY GUIDELINES FROM THE MANUFACTURER OR THE FRAME DESIGNER, LIPPERT. THE TRAVEL TRAILER WAS TAKEN TO A CERTIFIED WELDING FACILITY THAT REPLACED THE LEAF SPRINGS AND SPRING HANGERS. THE WELDERS STATED THAT THEY HAD TO REDESIGN THE SUSPENSION OF THE TRAILER WITH A REINFORCEMENT FRAME DUE TO THE FRAME NOT BEING PROPERLY INSTALLED FROM THE FACTORY. THE TRAVEL TRAILER WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST.

NHTSA ID
11153942
Incident
Aug 16, 2018

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .