RoadVitals

2015 Garden State Double Deck Bus

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Aug 6, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2015 Garden State Double Deck Bus. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V519000

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

Aug 6, 2018
20 units potentially affected
The defect: Garden State Bus Group (Garden State) is recalling certain 2015 Garden State Double Deck Buses. The roof emergency exit may be incorrectly located towards the center of the passenger compartment and not in the rear, as required. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk: If the emergency exit is located in the wrong location, it can cause a delay in exiting the vehicle in the event of an emergency, increasing the risk of injury.
The remedy: Garden State will notify owners, and dealers will install an additional emergency exit hatch in the rear portion of the lower level that opens to the upper level, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Garden State customer service at 1-888-800-3779.
Garden State Bus GroupView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.