RoadVitals

2020 Genesis G80 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Mar 11, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
3
Reports on file since Jun 27, 2021

What this page shows

Our database holds 10 NHTSA owner-reported complaints for the 2020 Genesis G80. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–10 of 10

Brakes
Filed Mar 11, 2026
Crash reported

PARKING VEHICLE AT 5MPH BRAKES DID NOT WORK, AND CAR SHOT FORWARD-HIT STEEL POST.

NHTSA ID
11723502
Incident
Mar 4, 2026
Filed Feb 17, 2026

UNKNOWN AIR CONDITIONER WORKS WELL FOR ABOUT 1 HOUR, THEN SUDDENLY THERE'S A FUNNY NOISE AND THE HEAT COMES OUT INSTEAD OF COLD AIR. WE HAVE INFORMED GENESIS DEALER ABOUT THE PROBLEM, BUT THEY SAID IT WOULD NOT BE COVERED UNDER WARRANTY. WE HAVE SEEN MULTIPLE REPORTS OF THIS ISSUE BUT GENESIS HAS NOT ISSUED A RECALL FOR THIS POTENTIALLY DANGEROUS AND HAZARDOUS PROBLEM.

NHTSA ID
11718649
Incident
Aug 10, 2025
Filed Dec 24, 2025

There is a recall on my 2020 Genesis g80 3.3t regarding a faulty turbo oil feed pipe causing the car to leak oil and a safety risk that could cause a fire. Vehicle had no issues prior to me having towed to Genesis north of Cincinnati other than the supply pipe leaking oil. The next day after them performing repairs on my vehicle I receive a text as well as an email stating that my service is complete. In the text message it states that my car is complete and is ready to be picked up but the car is now leaking coolant and the oil leak is not repaired. Genesis did not properly repair the issue and is still leaking oil. Repair includes work done to the coolant system being bled annd refilled with coolant . Now my car is also leaking coolant after them attempting repairs

NHTSA ID
11706952
Incident
Dec 13, 2025
Filed May 14, 2025

AC stops working while driving on hot days, airflow stops and the situation is very dangerous. Tried to get the dealer to fix it, to no avail. I've been dealing with this dangerous (temperatures reached more than 110 F, without airflow) problem for two years. We are more than 20 owners of these luxury cars experiencing the same problem. I can provide their names and VINs upon request.

NHTSA ID
11661056
Incident
Jul 17, 2023
Filed Oct 14, 2024

AC stops running during very hot days, air flow stops and heat inside the car gets dangerously high. There are multiple complaints about this in a Genesis blog, and dealers are unable to reproduce the problem to find the problem. I contacted Genesis America and they cannot do anything because service technicians are unable to diagnose the problem. Genesis MUST do something about this. I can provide snapshots of the blog with the multiple complaints. This started sometime in the 2023 summer.

NHTSA ID
11619676
Incident
Jul 21, 2023
BrakesElectricalEngine
Filed May 8, 2024

It is dead everyday and I have to jump it I noticed when I attach a power source it makes very odd noises. I feel the current recall you have on the g80 2020 may be the issue. It runs extremely hot wit no warning lights showing. I have had a lot of brake dust and the car is hot fast. Also issues with usb and when connected to phone it sound like crackling and volume sounds odd unless I unplug and replug. Replaced battery twice in a year

NHTSA ID
11587698
Incident
Jun 16, 2023
Electrical
Filed Apr 6, 2022

The contact owns a 2020 Genesis G80. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that rodents had chewed through the soy-based wire coating. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer who provided the same diagnostic and repaired the vehicle; however, the failure persisted. The vehicle was taken back to dealer where it was diagnosed that rodents had also chewed through the starter wiring. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.

NHTSA ID
11459848
Incident
Oct 6, 2021
Mileage
12,000 mi
Brakes
Filed Mar 16, 2022

We took the vehicle in for the ABS recall on the 2020 Genesis G80 [XXX] The Dealer changed the Fuses and told me the fuses where changed from a 10 amp to a 20 amp fuse. This seems to be the wrong way to go for a defective ABS module. Then they told me it is ok to park the car in the garage. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID
11457046
Incident
Mar 16, 2022
Tires & wheels
Filed Oct 8, 2021

The contact owns a 2020 Genesis G80 Equipped with Continental tires, Tire line ProContact Rx. Tire size 275/35R19, Dot number afbnd7vn2419, these two tires were located at the rear passenger side and the rear driver’s side. The contact also wanted to note that the passenger front side and the driver’s front tires also failed those tires were also Continental tires, Tire line ProContact Rx, tire size 245/40R19, the Dot number was not available. The contact 275/35R19 tires blew when a pothole was hit, and the tires also exhibited cuts these tires failures occurred on two separate occasions. The 245/40R19 tires also blew when pots holes were hit on the road and the tires exhibited cuts the contact also wanted to note that these tires failed on the third occasion.

NHTSA ID
11436054
Incident
Sep 30, 2021
Tires & wheels
Filed Jun 27, 2021

The vehicle has 11,000 miles on it. I just drove from Boston, MA to Scranton, PA on Thursday 6/24/21. There were no issues and I did not hit any pot holes. On Friday morning we started driving and 3-4 miles away going about 40 mph, we noticed a problem on the right front. I pulled over and we noticed the tire was flat. I called triple A and took the car to a tire repair shop. The sidewall was worn all around the perimeter of the tire and it had a hole in the sidewall. I also noticed a bubble on the left front tire, thus both tires were replaced. I notified Continental and opened a claim with them.

NHTSA ID
11422513
Incident
Jun 25, 2021

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .