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2023 Genesis G90 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Apr 20, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Genesis G90, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Fuel system233.3%
  • Seat belts233.3%
  • Electrical116.7%
  • Powertrain (other)116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

2
reports

From owner reports, verbatim

fuel smell Cannot make a service appt until June 2026 - at the earliest

NHTSA ID 11732346 · filed Apr 20, 2026

PROBLEM: It has happened multiple times (about 20-25 times since the purchase of the vehicle in November 2022), always while having the engine running from a stop (variable stop length); when pressing the gas pedal to re-initiate the running, the car doesn't respond to the pressure on the gas pedal for 1-2 seconds and usually responds again during the uninterrupted pressing of the gas pedal. It has usually happened, more frequently than not, while turning the car left or right with normal immediate initial response but 2-3 seconds later has a similar type of unresponsiveness lasting 1-2 seconds. Has been alarming to me as in several occasions vehicles have been driving against me and being afraid of a “T-bone collision”. On [XXX] I brought the car for selective Oil & Filter change (my choice) and to address such problem but Tony Vrenna informed me that the issue had to be addressed by “GENESIS DIAGNOSTICS” and I was given the Telephone Number to call and make an appointment. George, from Rick Case Genesis (Broward County, Florida), was the person taking care of such call and he did give me an appt for [XXX] and to bring the car to SERVICE (again) and talk to Tony Vrenna that day. The car was left overnight at Rick Case and checked but George could not document the problem himself and the car was returned to me. I was not advised about any further check regarding this problem as "there are no recalls thus far". I did then report the problem once to Genesis after being invited to a survey but no eventual call back or response thus far. The problem has continued to occur in occasional instances. I have not reported the problem to the police or to insurance representatives. I have not seen any warning lamps, messages or other accompanying symptoms or signs of the problem prior, during, or after the failure. It makes sense that the fuel pump failure previously recalled in multiple Genesis 2022 and 2023 model years might presumably be the cause. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)

NHTSA ID 11586849 · filed May 3, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

2
reports

From owner reports, verbatim

fuel smell Cannot make a service appt until June 2026 - at the earliest

NHTSA ID 11732346 · filed Apr 20, 2026

Seatbelt disengage on its own. I noticed my seatbelt disengaged the other day while I was in a drive thru. I was not driving at the moment I was waiting in the line. I know the seatbelt had been latched prior to it unlatching. I mentioned it to my husband and he said the same thing recently happened to him. Upon research I noticed this may be common with Hyundai.

NHTSA ID 11696688 · filed Oct 30, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

on Thursday 10/24/2024 I went to use my car which was parked in my garage and although the car was unlocked none of the doors would open. The car was completely dead and I had used it just several days before. Nothing would open doors, trunk no response from the key fob. A tow truck had to be called and the truck dragged the car out of the garage and placed dolly wheels on the front and towed from the rear to a Genesis dealer. My concern this electrical problem locked the car if a child was in the rear the only way to get the child out would be to break a window and then entry through the broken window as well as exit. The included metal key would not open the door and no access to the trunk or under the hood. The doors are electronic and power operated

NHTSA ID 11622330 · filed Oct 28, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

Similar to the GV80 issue, when the vehicle decelerates from 80 to 70 there is a loud whining noise coming from the vehicle.

NHTSA ID 11666674 · filed Jun 13, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .