ElectricalPowertrain (other)Steering
Filed Jul 22, 2026
The vehicle has experienced a pattern of recurring electrical failures beginning shortly after purchase, involving driver door controls (window, lock, mirror, and interior lighting functions), which have required four separate repair attempts over approximately three years, including replacement of a door module, a wiring harness, and a door switch assembly. Despite these repairs, the same driver door electrical failure has recurred multiple times. The vehicle has also experienced a seat memory module failure (module was replaced), and a persistent rear hatch malfunction that has never been resolved. The most serious concern is that the vehicle has, on multiple occasions, unexpectedly shut down while being driven, including instrument cluster and infotainment screens going dark, occurring when the automatic engine stop/start feature engages at intersections. The vehicle has restarted on its own after acceleration in some instances. Power steering assist has also been affected during at least one of these events. Most recently, the vehicle failed to start at all on one occasion, requiring roadside assistance to jump the battery; the dealer diagnosed unstable battery voltage but did not identify a root cause connecting this event to the prior shutdown incidents. This creates a significant safety risk due to potential loss of vehicle control or loss of power while operating in traffic. The problem has been reproduced and confirmed by the dealer on multiple occasions (door module and wiring harness failures were diagnosed and repaired), though the shutdown-while-driving events specifically have not been duplicated by the dealer despite multi-day testing. The vehicle has been inspected exclusively by the authorized dealer; it has not been inspected by police or independent parties. Warning symptoms (flickering door lights, dead door controls) preceded the shutdown/stall issue by roughly a year before the stalling symptom began.
- NHTSA ID
- 11752125
- Incident
- Jun 8, 2026
EnginePowertrain (other)
Filed Jul 20, 2026
I am writing to file a formal complaint regarding the service I received, and the dealership’s failure to address what I believe is a serious safety issue following recall repairs performed on my vehicle. On XXX, I brought my vehicle for a routine oil change and to complete three mandatory recall campaigns, including an ECM software update related to a misfire recall. Prior to this service, my vehicle had never exhibited any misfiring, transmission, or drivability issues. However, on Sunday, XXX, and again on Monday, XXX my vehicle began experiencing dangerous driving symptoms that started only after the recall work was completed. Specifically: The engine RPMs surge while accelerating, but the vehicle does not increase speed accordingly. The vehicle jerks when braking. The vehicle hesitates and feels unsafe while driving at highway speeds. These issues did not exist before Genesis performed the recall repairs. On XXX, I contacted my service advisor, to report these safety concerns. He assured me that a manager would contact me ASAP and determine the next steps. No one ever called me back. I called again that same day. During that conversation, Rick suggested that my worn brake pads and rotors were the reason my vehicle was “misfiring.” This explanation makes does not explain why my engine RPMs are flaring and the vehicle is failing to accelerate properly immediately after an ECM recall update. Once again, I was told someone would follow up, and again, no one did. On XXX, at approximately 9:00 AM, I called Genesis of Danvers again and spoke with Rick who told that if I dropped the vehicle off today, nothing could be done with it today, and that a manager would call me back. Got vehicle towed XXX. As of today XXX I still have no update on my vehicle. No phone card no email no loaner. I am becoming increasingly concerned by the lack of communication surrounding a vehicle that was towed because of a significant safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)
- NHTSA ID
- 11751517
- Incident
- Jul 12, 2026
EnginePowertrain (other)
Filed Nov 3, 2025
The coolant system on my 2022 Genesis GV70 has repeatedly failed despite multiple repairs. On April 2, Greenway Genesis diagnosed a coolant leak and replaced several components. The problem returned, and I brought the vehicle back on April 29 because the coolant appeared low again and the engine sounded louder than before. On October 25, Holler Hyundai confirmed another coolant leak, this time involving the integrated thermal management system. The recurring coolant loss places my safety at risk because it can lead to engine overheating, sudden power loss, or engine failure while driving. The issue has been reproduced and confirmed by two separate Genesis/Hyundai service centers. However, the root cause has not been identified or corrected, and the manufacturer has not provided a permanent solution. The vehicle has been inspected multiple times by authorized dealerships, and repair invoices are available for review. Despite these failures, no coolant warning light or dashboard message ever appeared, which raises concern that a sensor or monitoring component may not be functioning correctly. There were no warnings or messages at any point before or during the coolant loss. The vehicle is currently at Greenway Genesis and is available for inspection. Based on multiple repeated failures and the absence of any warning indicators, there appears to be an unresolved defect that could create a safety hazard while the vehicle is in operation.
- NHTSA ID
- 11697237
- Incident
- Apr 29, 2025
Driver assistanceFuel systemPowertrain (other)
Filed Oct 5, 2024
Started car. Would not accelerate past 30-40 miles an hour even when I pressed the Gas Pedal to the floor. I pulled over and turned the car off. On restart it seems to be fine. The Genesis GV 70 forum is replete with owners having the same issue. This is a 2022 with less than 25,000 miles on the Odometer. There are not many of these cars on the road and probably many owners are unaware that this seems to be a recurring issue on many of these models. I implore the NHTSA to look into this matter quickly before fatal accidents , if they haven’t occurred already, happen.
- NHTSA ID
- 11618208
- Incident
- Oct 4, 2024
Driver assistancePowertrain (other)
Filed Sep 8, 2024
Been A Loyal Enthusiastic Hyundai & Genesis Owner For 22 Years. 6 Santa Fe's 3 Genesis. FRIDAY, AUGUST 30, 2024. Went to garage to start... "LIMITED SLIP" WARNING AND MULTIPLE DRIVER ASSIST WARNINGS FLASHING ON DIGITAL DASHBOARD. WOULD NOT SHIFT INTO GEAR. TOWED TO DEALER SATURDAY MORNING. DEALER HAS NOT LOOKED AT GV70 TO DIAGNOSE IN 7 DAYS. 3 OTHER GENESIS HAD BEEN TOWED TO THE DEALER AS WELL AND WERE SITTING NEXT TO MINE. DEALER IS DOING WHAT THEY CAN BUT NOW HAVE MORE THAN 3X SERVICE FROM RECENTLY CLOSED GENESIS DEALERS IN A 60-70 MILE RADIUS. GENESIS DIFFERENTIAL ISSUES ARE REAL AND UNRESOLVED AND AFFECT A SIGNIFICANT NUMBER OF GV VEHICLES. GENESIS DEALER ISSUES OF TAKING ON SERVICE FROM CLOSED GENESIS DEALERS, NO APPOINTMENTS FOR MONTHS, NO LOANERS & UNABLE TO REPAIR AND/OR MULTIPLE REPAIRS FOR THE SAME ISSUE ARE REAL AND AFFECT A SIGNIFICANT NUMBER OF GV OWNERS. These issues are now insurmountable for the near term and, at 72 years old, the "near term" is very important to me. GENESIS AND NHTSA ARE NOW WELL AWARE OF THESE DIFFERENTIAL ISSUES WHICH CAN RENDER THE VEHICLE INOPERABLE WHILE DRIVING OR PARKED. A NATIONAL RECALL IS REQUIRED AS WELL AS A "PERMANENT" FIX. CURRENT DEALERSHIPS ARE HEAVILY IMPACTED WITH PICKING UP MANY ADDITIONAL SERVICE CALLS FROM CLOSED GENESIS DEALERS. THEY DO NOT HAVE THE CAPACITY OR THE ABILITY TO PERMANENTLY REPAIR THESE ISSUES IN A TIMELY MANNER. A NATIONAL RECALL SHOULD BE ORDERED BY NHTSA / FEDERAL GOVERNMENT AND REQUIRE A "TIMELY PERMANENT REPAIR" OR A FULL COMPENSATION IMMEDIATE BUYBACK.
- NHTSA ID
- 11613311
- Incident
- Aug 30, 2024
Driver assistancePowertrain (other)
Filed Feb 18, 2024
Car was coasting into a resteraunt chain drive-thru lane, coming to a slow when the car very quickly excellerated. A quick application of the brakes stopped the rapid acceleration. Neither foot was on the gas, one was resting over the brake pedal in order to stop the car before reaching the car ahead of us. I have OEM floor mats that do not sit on the pedals. I was not using the Paddle shifters. This has happened on more than one occasion in similar conditions.
- NHTSA ID
- 11572647
- Incident
- Feb 16, 2024
Powertrain (other)
Filed Dec 19, 2023
I was on 495 southbound and the car lost power, and almost crashed. I had a recall (low-pressure fuel PumP) but the dealer is not taking me because I am not the original owner of the vehicle, I went to Fitzgerald-Hyundai Genesis Subaru of Gaithersburg, and Mr. Brett Davis turned me out. Need to know who is going to fix my problem, sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11560934
- Incident
- Nov 21, 2023
Powertrain (other)
Filed Oct 22, 2023
The engine shut off during driving on October 19th and October 21 2023. The Engine sputters and ceased while in traffic then flashed an "Engine Off!" Warning and made a grinding noise stopping. During the incident on October 21st I was in a heavily trafficked road and lost power at about 20 miles an hour, the resulting engine shut down almost got me rear ended by a vehicle moving much faster.
- NHTSA ID
- 11551261
- Incident
- Oct 21, 2023
Driver assistanceFuel systemPowertrain (other)
Filed Aug 31, 2023
As I was driving, my vehicle completely stopped in traffic. All vehicle functions became disabled. Even when putting the car in neutral, it would not budge. Had it not been for construction workers helping me, I could have been killed due to the heavy traffic flow.
- NHTSA ID
- 11541830
- Incident
- Aug 12, 2023
EnginePowertrain (other)
Filed Aug 30, 2023
As I was driving on a heavily trafficked freeway, my engine shut off completely slowing down the car to a stop. I had to make an emergency exit, stop the car and restart it. After a restart I was able to keep driving for a few miles. Then it happened again, I got stuck at a roundabout in a dangerous location so I had to contact authorities for help on guiding traffic away. My car would not start and would just sputter when I tried to restart it. I had to get my vehicle towed and it's currently at the dealership with no clear solution. The shop manager tells me he's gotten a few vehicles with the same exact issue and there is no clear solution as no codes come up when this issue is happening. This was very dangerous and I could have gotten into an accident had I not been on the far right lane to make an exit from the freeway.
- NHTSA ID
- 11541610
- Incident
- Aug 25, 2023
Fuel systemPowertrain (other)
Filed Aug 9, 2023
I have started getting Check limited slip differential pop up on the cluster. This is a known issue and many people have already reported it. There should be a recall on this. Also there are fuel pump issues causing stalling sometimes.
- NHTSA ID
- 11537329
- Incident
- Jun 21, 2023
EngineFuel systemPowertrain (other)
Filed Jul 28, 2023
Vehicle lost power while normal driving. This happened multiple times. All dashboard lights turn on, then vehicle shut down/shut off. Had to safely pull over to shift gear into PARK, then restart vehicle. Vehicle acceleration is very poor, the more it does this. Vehicle feels like it’s not being provided fuel. On my app, vehicle show “ALL SYSTEMS NORMAL”. Purchased brand new, only 8500 highway miles.
- NHTSA ID
- 11535163
- Incident
- Jul 28, 2023
EnginePowertrain (other)
Filed Jul 17, 2023
Car has now lost power several times, including incident trying to cross multi lane road when it lost power and caused other vehicles to slam on brakes to avoid hitting me. The car lost power while merging onto interstate and vehicles had to avoid my car. It’s lost power just driving down the highway with cars swerving around me. I feel very unsafe but I need my car for work.
- NHTSA ID
- 11532820
- Incident
- Jul 15, 2023
Driver assistanceEnginePowertrain (other)
Filed Mar 17, 2023
The contact owns a 2022 Genesis GV70. The contact stated while attempting to reverse, the vehicle launched forward without warning. The contact then shifted to drive and the back Over Prevention camera screen activated. There was also an abnormal sound coming from the vehicle. The vehicle was taken to the dealer and the dealer stated the battery was low and there was no coolant in the reservoir or radiator. The vehicle was repaired but the failure continued. The vehicle was taken back to the dealer but was not diagnosed. The manufacturer was not contacted. The failure mileage was 4,977.
- NHTSA ID
- 11512466
- Incident
- Feb 22, 2023
- Mileage
- 4,977 mi
Powertrain (other)
Filed Feb 4, 2023
My 2022 GV70 with only 7,025 miles started making a whining/grinding noise. Shortly after the drivetrain failed while driving the vehicle just after exiting a highway. The vehicle while moving forward every few feet would make a loud bang. While trying to reverse the vehicle the drivetrain was locked and vehicle would not move in reverse even in neutral gear. The service center after 2 months of "investigation" has stated the transfer case needs to be replaced but gave no details on what actually failed. Vehicle is still at the service center awaiting an ETA for part and repair. After reading several forums this seems to be on-going issue with failure of the transfer case with Genesis GV70 and possibly others. This is a safety concern and is a known issue impacting multiple vehicles that could lead to accidents. I believe this should be investigated by NHTSA.
- NHTSA ID
- 11505556
- Incident
- Nov 26, 2022
Powertrain (other)
Filed Sep 9, 2022
2022 Genesis GV 70 Advanced model, All Wheel Drive warning light is illuminated on the dashboard at first at random driving condition (highway / city) and at no particular speed. This occurred intermittently over a two week period progressing to the light illuminates after 5-10 min of driving after both a hot and cold start. When the light comes on, the 4 wheel drive system disengages and provides power to rear wheels only. Upon inspection by Genesis service, the transfer case is in need of replacement. A google search "GV70 AWD warning light" yields details on numerous others with the same problem, generally with less than 5K on the car. Genesis cannot tell me if the car is safe to drive until the part arrives, saying only if I do not feel safe to drive it, don't. The dealer / service dept reported others with the same problem as well and suggest some form of a recall is needed by Genesis. Genesis cannot tell me if the car is safe to drive until the part arrives, saying only if I do not feel safe to drive it, don't which was/is not very helpful nor responsible as a premium vehicle manufacturer.
- NHTSA ID
- 11483669
- Incident
- Sep 8, 2022
ElectricalPowertrain (other)
Filed Aug 29, 2022
The contact owns a 2022 Genesis GV70. The contact stated while driving at an undisclosed speed and coming to a stop, the vehicle lost motive power and stalled. The vehicle was restarted and operated normally. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not contacted. The failure was mileage was 6,000.
- NHTSA ID
- 11481883
- Incident
- Aug 24, 2022
- Mileage
- 6,000 mi
BrakesPowertrain (other)
Filed Aug 1, 2022
While having brake hold feature enabled, with the auto start and stop system, the car rocks forward then backward before driving off, which leads to a sensation of whiplash for the driver as well as create a 1-3 unexpected delay in acceleration which almost caused an accident while turning on to a main road from a minor road. As well as lead to unnecessary strain on the neck. It appears to be an issue with the 2 systems (auto start and stop and brake hold) interacting with each other.
- NHTSA ID
- 11477011
- Incident
- Jul 11, 2022
Powertrain (other)
Filed Mar 29, 2022
Feel difficulty for acceleration and could not drive over 30miles on freeway. it was very dangerous in freeway most cars passed over 70 miles and gave warning signs from the back. No warning signs, messages nor symptoms before. Request roadside towing service and received call from local dealer will take 3 weeks to take inspection for diagnosis. Called customer service several times and received answer will call back 3 - 5 days only with no further action.
- NHTSA ID
- 11458796
- Incident
- Mar 26, 2022
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.