RoadVitals

2020 Gillig Low Floor 29 Foot

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Feb 24, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2020 Gillig Low Floor 29 Foot. 2 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V124000

SUSPENSION:REAR

Feb 24, 2023
435 units potentially affected
The defect: GILLIG, LLC (GILLIG) is recalling certain 2011-2022 Low Floor 29-foot CNG, diesel hybrid, and electric transit buses. The rear suspension lower control arm may fail.
The risk: Failure of a lower control arm can result in a loss of vehicle control, increasing the risk of a crash.
The remedy: Dealers will replace the LCA, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Gillig, LLCView on NHTSA.gov
21V487000

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Jun 28, 2021
86 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor Diesel, CNG, and Battery Electric buses. The rear axle may come out of alignment during operation.
The risk: An improperly aligned rear axle may cause a loss of vehicle control, increasing the risk of a crash.
The remedy: Gillig will install a new locknut, free of charge. Owner notification letters were mailed on July 19, 2021. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
Gillig, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

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EQUIPMENT

The CNG pontoon closeout bracket may experience fatigue failure and should be removed and replaced.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Gillig Low Floor 29 Foot by model year
YearComplaintsRecallsInvestigationsIssue Index
2022010—
2021020—
2020Viewing020—
2019010—
2018010—
2017010—
2016010—
2015010—
2014010—
2013010—
2012010—
2011010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.