RoadVitals

2021 Gillig Low Floor Electric

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Sep 10, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2021 Gillig Low Floor Electric. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:PROPULSION SYSTEM

Sep 10, 2021
15 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor Battery Electric vehicles equipped with Cummins Electric Drivetrain Systems. When a system shutdown occurs, the high voltage shutdown override switch may not function, with no warning to the driver.
The risk: An unexpected vehicle shutdown without the ability to override it can increase the risk of a crash.
The remedy: Dealers will inspect and update as necessary, the parameter settings for the protection override switch, free of charge. Owner letters were mailed November 12, 2021. Owners may contact Gillig's customer service at 1-800-735-1500 or 1-510-264-5073.

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Jun 28, 2021
86 units potentially affected
The defect: Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor Diesel, CNG, and Battery Electric buses. The rear axle may come out of alignment during operation.
The risk: An improperly aligned rear axle may cause a loss of vehicle control, increasing the risk of a crash.
The remedy: Gillig will install a new locknut, free of charge. Owner notification letters were mailed on July 19, 2021. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Gillig Low Floor Electric by model year
YearComplaintsRecallsInvestigationsIssue Index
2021Viewing020
2020020

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.