RoadVitals

2011 Gm G3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 23, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 10, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2011 Gm G3500, most frequently naming the airbags category. 1 safety recall has been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V213000

ELECTRICAL SYSTEM:WIRING; EQUIPMENT:APPLIANCE:AIR CONDITIONER

Apr 10, 2015
835 units potentially affected
The defect: Trans-Air Manufacturing Corp. (Trans-Air) is recalling certain model year 2006-2014 GM G3500 and G4500 vehicles modified with Trans-Air add-on compressor mount kits, part numbers 4012506-01, 4012506-02, 4013126-01, 4013126-02, 4013235-01, 4013235-02, 4012909, 4013125, 4013222 and 717173 installed by Trans-Air personnel. After installing a compressor, a power distribution terminal strip may not have been properly reconnected.
The risk: If the power distribution terminal strip has a poor connection or a loose connection, the strip may arc or overheat, increasing the risk of a vehicle fire.
The remedy: Trans-Air will notify owners, and dealers will inspect the power distribution terminal strip connection, correcting it as necessary, free of charge. The recall began on May 29, 2015. Owners may contact Trans-Air customer service at 1-800-673-2446.
Trans-Air Manufacturing Corp.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Oct 23, 2017

DEALERSHIPS DON'T HAVE THE AIRBAGS FOR REPLACEMENT DUE TO THE COMPANY TAKATA DOES NOT HAVE A RESOLUTION.

NHTSA ID
11035787
Incident
Oct 23, 2017

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

04-00-89-015Z

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).

090089002R

EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.

120310001B

SUSPENSION; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; WHEELS

Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip

120310002

TIRES; WHEELS; WHEELS:LUGS/NUTS/BOLTS/STUDS

Proper Wheel Installation and Wheel Torque Techniques

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Gm G3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2014010—
2013010—
2012010—
2011Viewing110—
2010010—
2009010—
2008010—
2007010—
2006010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.