2023 Grand Design Imagine Owner Complaints

Axle assembly does not meet Federal Vehicle Safety requirements. Vehicle is rated at GVWR/PNVB 8995LB and axle assemble ratings are 4400 each. Two axles at 4400 each is 8800 LB, see axle tag photos. The leaf springs are rated at 3500 LBS with both being 7000 LB, see axle tag Leaf Spring Designation 7225 LB. I have 4,427 documented miles on the recreation vehicle and just had the bearings repacked and two out of the four bearings show scoring and discoloration from extreme over heating indicating improper calculation of load bearing components. The manufacture's own labels show the suspension is not rated or configured for the RV's requirements.

NHTSA ID

11724304

Incident

Mar 13, 2026

Upon inspection of the frame based on other complaints of frame cracking, I found approximate 2" cracks in the steel I beam frame rail above the leaf spring hangers. I read that this is indicative of frame flex and compromised or wrong steel thickness of the I beam. Im currently working with the manufacture to resolve this, but I'm concerned of the quality of the entire frame rails and the safety/integrity of possible repairs.

NHTSA ID

11632841

Incident

Dec 22, 2024

Bent axle that caused tire to bent. There was no accident because unit was delivered to the service before fitting separated. In this case there was a recall of grand design reflection and momentum NHTSA Recall No. 23V-455 but not imagine. No warning signs were displayed. The issue was noticed at the Rv General , Huntley , IL service department. The issue is severe- it could cause separation of tire which could cause loss of control, injury or death. The unit is located at RV General, Huntley, IL. The recall says” axles may not have been tightened properly. As a result, a fitting could separate and damage the pin that locks the axle nut in place. If the axle nut comes loose, the spindle and wheel could separate from the trailer. A wheel separation could cause a loss of control and increase the risk of injury or a crash. Additionally, a wheel that separates could also hit another person or vehicle.” This recall did not include imagine 2800BH model

NHTSA ID

11596802

Incident

Jun 3, 2024

Spare tire under the trailer will lower when going down a rough highway. This causes the spare tire come in contact with the pavement resulting in the spare tire coming loose and breaking loose from the trailer. This happen to me and there are also a blog talking about others have had a similar issue. https://www.mygrandrv.com/forum/showthread.php/14789-spare-tire-dropping This almost impacted a vehicle that was following me and they flagged me down about a mile down the road. This was on I70 in Kansas, and I reported to the state patrol in case someone got hurt that I was unaware of since I could not go back. Grand design has been contacted case number 00577328 The tire impacted the trailer underneath several time as you can see in the photos, and you can see were the cable broke the winch when coming loose

NHTSA ID

11531339

Incident

Jul 7, 2023