RoadVitals

2015 Grand Design Reflection Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Sep 10, 2018
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
4
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2015 Grand Design Reflection, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes1066.7%
  • Suspension320.0%
  • Other / unspecified16.7%
  • Tires & wheels16.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

10
reports

From owner reports, verbatim

ALL 4 ELECTRIC DRUM BRAKES ON THE REFLECTION FIFTH WHEEL CAMPER TRAILER WERE CONTAMINATED WITH GREASE FROM THE AXLES. AFTER CHECKING BRAKES BECAUSE OF POOR TRAILER BRAKING WHILE TOWING THE FIFTH WHEEL TRAIL, I FOUND THAT ALL 4 BRAKE'S SHOES WERE BARELY WORN AFTER 2 YEARS OF USE. THE BRAKE SHOES HAD GREASE ON THEM AS WELL AS THE ELECTRIC MAGNET THAT ACTIVATES THE BRAKES. THE GREASE CONTAMINATION CAUSED FAULTY OPERATION OF THE BRAKES. NUMEROUS OTHER PEOPLE HAVE BEEN EXPERIENCING THE SAME PROBLEM. THE MANUFACTURER LIPPERT HAS SUPPOSEDLY AFTER SEVERAL YEARS MADE SOME CHANGES, BUT STILL BRAND NEW CAMPER TRAILER ARE BEING FOUND WITH BRAKE GREASE CONTAMINATION.

NHTSA ID 11003193 · filed Jul 5, 2017

BRAKES WERE CONTAMINATED WITH WHEEL BEARING GREASE, EITHER DAMAGED/FAULTY REAR WHEEL BEARING SEAL OR/AND SUBSTANDARD GREASE THAT LIQUEFIES. THE CAVITY IN THE HUB IS FILLED TO MAXIMUM CAPACITY WITH GREASE WHICH IS UNNECESSARY WHICH IS ANOTHER CONTRIBUTING FACTORY. THIS IS NOT AN ISOLATED INCIDENT AND HAS BEEN AN ISSUE FOR AT LEAST 6 YEARS. SUSPENSION ITEMS ARE PROVIDED BY LIPPERT (LCI). MY 2011 HEARTLAND SUNDANCE 5TH WHEEL HAD THE SAME ISSUE. GREASE ON THESE BRAKES MAKES IT NEARLY NON FUNCTIONING AND A HUGE SAFETY ISSUE.

NHTSA ID 10955358 · filed Feb 17, 2017
All 10 reports naming brakes

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

3
reports

From owner reports, verbatim

I PURCHASED THIS RV NEW. I LOST A WHEEL BEARING BECAUSE OF A BAD WHEEL HUB. I WAS ABLE TO REPAIR THE AXLE ENOUGH TO STILL USE. IN 2017 ON MY WAY TO ARIZONA I LOST THIS SAME WHEEL BEARING AGAIN AND WAS ABLE TO REPAIR IT ONCE AGAIN TO CONTINUE MY TRIP. AFTER RETURNING HOME LAST SPRING I DECIDED TO REPLACE THIS AXLE. UPON REMOVING THE AXLE I DISCOVERED THAT THE AXLES ON THIS RV ARE 4400# AXLES. MY PAPERWORK ON THIS RV SHOWS THAT IT IS SUPPOSED TO HAVE 5200# AXLES. WONDERING WHY THIS IS SO.

NHTSA ID 11128407 · filed Sep 10, 2018

BRAKES WERE CONTAMINATED WITH WHEEL BEARING GREASE, EITHER DAMAGED/FAULTY REAR WHEEL BEARING SEAL OR/AND SUBSTANDARD GREASE THAT LIQUEFIES. THE CAVITY IN THE HUB IS FILLED TO MAXIMUM CAPACITY WITH GREASE WHICH IS UNNECESSARY WHICH IS ANOTHER CONTRIBUTING FACTORY. THIS IS NOT AN ISOLATED INCIDENT AND HAS BEEN AN ISSUE FOR AT LEAST 6 YEARS. SUSPENSION ITEMS ARE PROVIDED BY LIPPERT (LCI). MY 2011 HEARTLAND SUNDANCE 5TH WHEEL HAD THE SAME ISSUE. GREASE ON THESE BRAKES MAKES IT NEARLY NON FUNCTIONING AND A HUGE SAFETY ISSUE.

NHTSA ID 10955358 · filed Feb 17, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

GRAAND DESIGN USES LIONSHEAD ALUMINUM 5 SPOKE WHEELS ON REFLECTION MODELS. THE WHEELS CRACK. I KNOW OF 3 CASES BESIDES MINE WHERE THE WHEELS HAVE CRACKED, AT SOME POINT SOMEONE IS GOING TO LOSE A WHEEL AND KILL SOMEONE. SEE HERE. HTTPS://WWW.FACEBOOK.COM/GROUPS/147999938972932/PERMALINK/465702340536022/

NHTSA ID 11110034 · filed Jul 7, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

4 GOODYEAR MARATHON WERE INSTALLED ON OUR REFLECTION FIFTH WHEEL CAMPER. THE ORIGINAL TIRES ON THE CAMPER WERE EXCHANGED FOR THE GOODYEAR TIRES. DOT 2VUN1LHR4213 THROUGH 4813. ON JULY 24,2016 THE TIRES WERE ADJUSTED TO 80 PSI. AFTER ABOUT 65 MILES INTO OUR TRIP THE DRIVER SIDE FRONT TIRE EXPLODED AND SHEARED THE TREAD FROM THE TIRE. THE EXPLODING TIRE CAUSED $3700 WORTH OF DAMAGE AS QUOTED BY AN AUTHORIZED DEALER. THE TIRE WAS TURNED INTO AN AUTHORIZED GOOD YEAR DEALER AND A REPLACEMENT PROTOW TIRE WAS PURCHASED FOR $144. ON THE RETURN TRIP THE OTHER GOODYEAR MARATHON SAME SIDE SEPARATED. THIS TIRE WAS RETURNED TO GOODYEAR FOR EVALUATION. TIRE SIZE ST 235-80-16 LOAD RANGE E.DOT 2VUN 1LHR 4813 THE FIRST TIRE EXPLOSION WAS VIOLENT, THROWING FRAGMENTS INTO FOLLOWING TRAFFIC. ONE NEAR ACCIDENT WAS OBSERVED OF TRAFFIC TRYING TO AVOID THE SHARDS WITH THE CAR APPEARING TO GO SIDEWAYS. THE SECOND EXPLOSION WAS LESS VIOLENT BUT STILL LEFT LARGE CHUNKS IN THE HIGHWAY. STATE POLICE WERE CALLED FRO ASSISTANCE.

NHTSA ID 10895774 · filed Aug 14, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .