TRAILER LOCK RECALL. FASTECINDUSTRIAL HAS NOT PROVIDED ME WITH A REPLACEMENT LOCK ASSEMBLY AS PROMISED. IT HAS BEEN 18 WEEKS SINCE ORIGINAL REQUEST. THANK YOU. PH [XXX] VIN[XXX] KEY# [XXX] CALLED FEB 18, 2014 QUOTED 15 BUSINESS DAYS FOR DELIVERY CALLED MARCH 27, 2014..."MAILBOX IS FULL." I WAS UNABLE TO LEAVE A MESSAGE OR SPEAK TO AN EMPLOYEE. CALLED AGAIN APRIL 11TH. THEY ARE BOGGED DOWN WITH RECALL NUMBERS. I AM NOT YET ON THE LIST. CALL AGAIN IN TWO WEEKS. CALLED AGAIN MAY 12. MAILBOX FULL. UNABLE TO LEAVE MESSAGE. COMPLAINTS TO: HTTP://WWW.SAFERCAR.GOV HTTP//:FASTECINDUSTRIAL.COM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10588665
- Incident
- Feb 18, 2014