2008 Gulf Stream Tourmaster Problems

2008 GULFSTREAM R V,PURCHASED JAN.18, 2008 TRAVELING DOWN THE ROAD I NOTICED A CONTINUOUS NOISE COMING FROM THE FRONT SHADE, WHICH IS APPROX. 8' IT HAS TWO SHADES THAT ROLL ON IT, SO IT'S VERY HEAVY. WE REPORTED IT TO THE R V DEALER, THEY CHECKED IT, SAID IT WAS FINE ! SO WE CONTINUED ON OUR TRIP TO YUMA, AZ. THANKFULLY WE MADE IT THERE AND HAD PARKED THE R V BE FORE THE WHOLE THING CAME CRASHING DOWN, THIS HAPPENED IN DEC.2008 IT CRACKED THE FRONT WINDOW,PUT DEEP GASHES IN THE DASH BOARD. WE CALLED GULFSTREAM TOLD THEM WHAT HAPPENED, AND ALSO SUGGESTED THEY DO A SAFETY RECALL ON THE SHADE. THEN WE TOOK IT TO THE REPAIR SHOP, FOUND OUT ONLY 2 SCREWS MAYBE 1 INCH LONG WAS HOLDING THIS UP, SO THEY ORDERED NEW SIDE PANELS THAT WERE DAMAGED, PLUS SCREWS, & A CENTER STRIPE TO HELP SECURE IT, PLUS THEY TOLD US THE GASHES WERE TO DEEP ON THE DASH TO BE REPAIRED, THEY WOULD ORDER A NEW DASH. WE DECIDED DUE TO THE POOR SERVICE WE'VE RECEIVED FROM GULFSTREAM, WE WOULD JUST HAVE THE DASH REPAIRED, SINCE WE TRAVEL ALOT WE DIDN'T WANT TO WAIT FOR MORE PARTS. THE PARTS WERE ORDERED, WE WAITED AND WAITED FOR THEM TO ARRIVE, FINALLY THE DEALERSHIP CALLED AND SAID TO BRING THE MOTOR HOME IN, WE DID, ONLY TO FIND OUT GULFSTREAM DIDN'T SEND ALL THE PARTS.ALL THE PARTS WERE ORDERED DEC.8,2008. WE LEFT YUMA THE 15TH OF APRIL, STILL NO REPAIRS MADE, WE TOOK SOME OF THE SIDE PANELS WITH US, TO BE REPLACED IN WASHINGTON, AT THIS POINT THEY ARE REFUSING TO FINISH ANY OF THE WORK THEY STARTED, BECAUSE THE PARTS WHERE NEVER RECEIVED IN A TIMELY MANNER OUR WARRANTY IS NOW UP, AND GULFSTREAM IS REFUSING TO COMPLETE THE WORK. AS FAR AS I KNOW THERE'S NOT BEEN A SAFETY RECALL ON THE SHADE, LORD HAVE MERCY IF IT FALLS DOWN WHILE SOME ONE IS DRIVING DOWN THE ROAD ! *TR UPDATED 05/13/10 *BF UPDATED 05/14/10.*JB