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2012 Harley-Davidson Flhtcu103 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Feb 17, 2020
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
7
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Harley-Davidson Flhtcu103, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes640.0%
  • Electrical320.0%
  • Engine213.3%
  • Driver assistance16.7%
  • Body & structure16.7%
  • Other / unspecified16.7%
  • Suspension16.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

6
reports

From owner reports, verbatim

2012 ROAD GLIDE ULTRA. ABS MODULE HAS GONE BAD AT 48000 MILES. THIS SEEMS TO BECOMING A COMMON PROBLEM. IT IS VERY EXPENSIVE TO REPLACE AND THE BRAKES DO NOT FUNCTION NOW. MOTORCYCLE IS NOT ROAD WORTH AND NOW PARKED.

NHTSA ID 11309600 · filed Feb 17, 2020

TL* THE CONTACT OWNS A 2012 HARLEY DAVIDSON FLHTCU. THE CONTACT STATED THAT WHILE DRIVING ABOUT 30 MPH, THE VEHICLE LOST BRAKE POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SAVANNAH HARLEY-DAVIDSON DEALER (912-925-0005, LOCATED AT 1 FORT ARGYLE RD, SAVANNAH, GA 31419) WHERE IT WAS DIAGNOSED THAT THE BRAKE MODEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. AND ISSUED A CASE NUMBER: 3936516. THE DEALER STATED THAT THE FAILURE WAS NOT COVERED BY THE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.

NHTSA ID 11299001 · filed Jan 13, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

3
reports

From owner reports, verbatim

START VEHICLE AND NO CHARGING. LESS THAN 12V ON DASH GAUGE. 2ND TIME IN TWO WEEKS THIS HAS HAPPENED. CHECK ENGINE AND BATTERY LIGHT COME ON. 3 MILES DOWN THE ROAD, AND VOLTAGE IS NOW 14V. CHECK ENGINE AND BATTERY LIGHT SWITCH OFF. SUSPECT A FAULTY VOLTAGE REGULATOR. HAD THIS HAPPEN ON THE 05 FLHTCU I OWNED PREVIOUSLY. $200+ FOR NEW VOLTAGE REGULATOR. WILL TROUBLESHOOT CHARGING CIRCUIT PRIOR TO BUYING NEW REGULATOR.

NHTSA ID 11000444 · filed Jun 21, 2017

TL* THE CONTACT OWNS A 2012 HARLEY-DAVIDSON ELECTRA GLIDE ULTRA FLHTCU. WHILE RIDING THE MOTORCYCLE, THE VOLTAGE FLUCTUATED AND THE MOTORCYCLE BEGAN TO SPUTTER. THE MOTORCYCLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN, WHICH HAD EXPIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID 10955320 · filed Feb 17, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

2
reports

From owner reports, verbatim

I WAS TRAVELING IN THE COMMUTER LANE ON I-10 WEST IN PHOENIX ARIZONA. MY 2012 HARLEY DAVIDSON ENGINES LIGHT CAME ON AND THE BIKE WENT INTO A SAFETY MODE. I WAS TRAVELING AT 65 MPH AND THE MOTORCYCLE ENGINE DIED AND WOULD NOT GO OVER 1500 RPM'S. I HAD THE BIKE TOWED TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE CODE. I WAS TOLD THE MOTORCYCLE WAS GOOD TO RIDE AND STARTED MY RIDE HOME AND THE BIKE FAILED YET AGAIN. THIS IS A BIG SAFETY HAZARD. I HAD TO LIMP TO THE SIDE OF THE ROAD IN HEAVY TRAFFIC. THE BIKE ENGINE DIES WHILE IN MOTION. I WENT ONLINE AND THIS SEEMS TO BE A PERVASIVE PROBLEM. HARLEY DAVIDSON IS AWARE OF THE PROBLEM AND IS UNABLE TO PROVIDE A PERMANENT FIX. HARLEY CALLS IT A SAFE MODE OR LIMP MODE. *TR

NHTSA ID 10502738 · filed Mar 14, 2013

DURING OPERATION, UPON INITIAL DELIVERY, I NOTED HEAT COMING UP THE RIGHT SIDE OF THE MOTORCYCLE. BOTH DRIVER AND PASSENGER NOTED HEAT UNCOMFORTABLE. I CONTACTED THE DEALER WITH MY COMPLAINT, I WAS TOLD THE LOCATION OF THE CATALYTIC CONVERTER CAUSES HEAT TO RISE CAUSING DISCOMFORT TO THE RIDER AND PASSENGER. I WAS TOLD THIS IS COMMON. AND THE ONLY OPTION TO CORRECT IS TO INSTALL AFTERMARKET EXHAUST. THIS ELIMINATES THE CATALYTIC CONVERTER. THE AFTERMARKET EXHAUST CAUSES A NEED TO HAVE AN AFTERMARKET COMPUTER WHICH CAN COMPENSATE FOR THE ALTERATIONS, WHICH WILL CAUSE THE MOTORCYCLE TO USE MORE FUEL. I AM EXPECTED TO CHANGE THE FACTORY EXHAUST, AT MY EXPENSE, MAKING THE VEHICLE NON COMPLIANT WITH THE FEDERAL STANDARD. THERE IS A DEFECT WITH THE EXHAUST SET UP. THE HEAT MAKES IT UNBEARABLE AT TIMES, CAUSING DISTRACTION, AND HAVING TO PULL OVER AND "COOL OFF". I AM CONCERNED OF BURNS FROM THE EXCESSIVE HEAT ON THE DRIVER AND PASSENGER. I UNDERSTAND MOST RIDERS FEEL IT IS ACCEPTABLE TO ALTER THE EXHAUST, I FEEL IT IS UNACCEPTABLE TO CHANGE ANY VEHICLE WHICH WOULD CHANGE THE EMISSION FROM THE SET FEDERAL STANDARD. *TR

NHTSA ID 10482827 · filed Nov 1, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

TL* THE CONTACT RENTED A 2012 HARLEY DAVIDSON ELECTRA GLIDE MOTORCYCLE. THE CONTACT STATED THAT WHILE DECREASING SPEED TO ATTEMPT A LEFT TURN, THE THROTTLE CONTROL FAILED AND CAUSED THE MOTORCYCLE TO GO INTO OVERSPEED. THE CONTACT WAS UNABLE TO CONTROL THE MOTORCYCLE AND CRASHED INTO A FENCE. THE CONTACT SUSTAINED MINOR BRUISES. A POLICE REPORT WAS NOT FILED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 2,494.

NHTSA ID 10460774 · filed Jun 6, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

KICKSTAND SPRING BROKE CAUSING BIKE TO JUMP NINTO 180 DEGREE CRASH

NHTSA ID 11129373 · filed Sep 13, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

WHILE TAKING MY HARLEY DAVIDSON FOR A RIDE, ABOUT 30 MILES INTO THE RIDE, I NOTICED ABNORMAL SOUNDS COMING FROM MY FRONT WHEEL AREA. IT SOUNDED AS IF I HIT A ROCK, OR THAT MY TIRE WAS GOING FLAT. I SLOWED DOWN AND AS I PULLING INTO A GAS STATION, I COULD HEAR MORE NOISES AND FEEL VIBRATIONS. IT SOUNDED LIKE WORN BRAKE PADS. I PARKED THE BIKE AND GOT OFF TO INSPECT THE FRONT END. I NOTICED THAT THE RIGHT FRONT WHEEL BEARING SEAL HAD BEEN PUSHED OUTWARD, AND THE BEARING WERE EXPOSED, GREASE WAS ALL OVER THE WHEEL AS WELL. THE END RESULT, AFTER THE BIKE WAS TAKEN TO THE CLOSEST HARLEY DEALER, WAS THE RIGHT FRONT WHEEL BEARING HAD FAILED. THE DEALER REPLACED THE WHEEL WITH NEW BEARINGS AND IS NOW OPERATING NORMAL. THIS COULD HAVE BEEN A BAD SITUATION, IF IT HAD FAILED BEFORE I PULLED OVER. HARLEY DAVIDSON NEEDS TO ADDRESS THIS SAFETY CONCERN WITH THEIR BIKES. *JB

NHTSA ID 10538619 · filed Sep 3, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2012 HARLEY-DAVIDSON FLHTCU. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE REAR OF THE MOTORCYCLE STARTED TO WOBBLE. THE CONTACT DECREASED IN SPEED TO APPROXIMATELY 30 MPH WHEN THE FAILURE STOPPED. THE CONTACT DROVE THE MOTORCYCLE TO THE DEALER NO DIAGNOSIS WAS RENDERED. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED APPROXIMATELY THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MOTORCYCLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

NHTSA ID 10871781 · filed Jun 1, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .