RoadVitals

2012 Harley-Davidson Flhtcuse7 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Nov 16, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 7, 2013

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2012 Harley-Davidson Flhtcuse7. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Brakes
Filed Nov 16, 2018

THE ANTILOCK BRAKE MODUAL FAILED ON MY HARLEY ELECTRA GLIDE CVO. IT COMPLETELY MADE THE REAR BRAKES INOPERABLE. THE PEDAL IS AS SOLID AS A ROCK. THERE IS A RECALL UP TO THE 2011 YEAR MODELS FOR THIS EXACT PROBLEM. IT IS OBVIOUSLY A SAFETY PROBLEM BECAUSE WHEN IT FAILED WHILE DRIVING I HAD TO USE THE ENGINE/CLUTCH TO SAFELY STOP. HAVING BRAKES FAIL FROM AN OBVIOUSLY FAULTY PART IS A HUGE SAFELY ISSUE THAT COULD CAUSE DEATH. ALL MODELS WITH ABS SHOULD BE RECALLED AND REPLACED WITH A BETTER PART OR AT MINIMUM ONE THAT WHEN FAILS DOES NOT LOCK YOUR BRAKES OUT FROM WORKING.

NHTSA ID
11152093
Incident
Nov 1, 2018
Mileage
52,000 mi
EnginePowertrain (other)
Filed May 7, 2014

2012 HARLEY DAVIDSON. CONSUMER WRITES IN REGARDS TO MOTORCYCLE HAS SPUTTERED THROUGH THE INTAKE AND COMPLETELY SHUTS DOWN. *SMD THE CONSUMER STATED WHILE STOPPED AT A YIELD RAMP AND PREPARING TO MERGE INTO TRAFFIC, THE MOTORCYCLE JUST STOPPED. IT DID RE-START AND HE WAS ABLE TO COMPLETE HIS TRIP HOME. HE RETURNED THE MOTORCYCLE TO THE DEALER THE FOLLOWING DAY FOR THE SPUTTERING AND STALLING. THE TECHNICIAN WAS UNABLE TO A PROBLEM. FROM MAY-JUNE 2013, THE MOTORCYCLE QUIT RUNNING FOR NO APPARENT REASON TWICE. ONCE WHILE MAKING A LEFT TURN AT AN INTERSECTION TO A FREEWAY ENTRANCE RAMP AND THE SECOND TIME WHILE AT A STOP SIGN PREPARING TO MAKE A LEFT TURN ONTO A DIVIDED HIGHWAY. BOTH TIMES, THE MOTORCYCLE RE-STARTED AND HE WAS BALE TO CONTINUE TO HIS DESTINATION. THE MOTORCYCLE WAS TAKEN TO THE DEALER AGAIN, BUT NO PROBLEMS WERE FOUND. DURING THE SAME PERIOD, THE LEFT FRONT FORK SEAL WAS REPLACED 2 TIMED DUE TO LEAKING AND THE THIRD TIME, THE ENTIRE FORK TUBE WAS REPLACED. IN FEB 2014, THE MOTOR WAS REPLACED WITH A NEW ON BECAUSE OF A TIGHT CRANK AND SLAPPING PISTON. ALSO, THERE WAS AN EXTREMELY LOUD COMPENSATOR NOISE COME FROM THE PRIMARY TRANSMISSION COVER.*JB

NHTSA ID
10585898
Incident
May 1, 2013
Other / unspecified
Filed Apr 7, 2013

THE "CHISEL" WHEELS THAT HD USES ON THEIR 2012 AND 2013 FLHTCUSE'S CAUSE AN UNSTABLE CONDITION AT HIGHWAY SPEEDS. THE FRONT END FEELS VERY LIGHT AND AT THE EDGE OF KEEPING CONTROL, ESPECIALLY IN WINDY CONDITIONS OR AROUND LARGE VEHICLES LIKE TRUCKS OR RV'S. I HAVE TRIED REBUILDING THE FRONT FORKS, TIRE REPLACEMENT, ADDING HD ACCESSORIES SUCH AS WIND DEFLECTORS, ETC, WITH MINIMAL IMPROVEMENT. AFTER PERFORMING SEVERAL TESTS, I DETERMINED THAT THE INSTABILITY IS CAUSED BY THE FRONT WHEEL. THERE ARE QUITE A FEW OTHER PEOPLE COMPLAINING ABOUT THIS INSTABILITY ISSUE ON WWW.CVOHARLEY.COM AS WELL. WHEN I CONTACTED HARLEY DAVIDSON CUSTOMER SUPPORT, I WAS TOLD THAT THEY WILL NOT DO ANYTHING TO FIX THE ISSUE. AFTER BUYING DIFFERENT WHEELS AND TIRES, THE BIKE IS STABLE AND FUN TO RIDE. *TR

NHTSA ID
10507387
Incident
Aug 1, 2012
Mileage
2 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .