RoadVitals

2009 Harley-Davidson Flhtcutg Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Feb 9, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 15, 2011

What this page shows

Our database holds 5 NHTSA owner-reported complaints for the 2009 Harley-Davidson Flhtcutg. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–5 of 5

Brakes
Filed Feb 9, 2018

THE REAR BRAKES ON A 2009 HD TRIKE HAS VERY LITTLE STOPPING POWER,HARLEY KNOWS IT HAS A PROBLEM BECAUSE THEY STARTED PUTTING BIGGER BRAKES ON THE 2011 MODELS. I THOUGHT THAT THEY WOULD HAVE TO FIX THE 2009,AND 2010 MODELS.BUT THERE NEVER WAS A RECALL ON THEM.THERE IS A SAFETY PROBLEM WHEN YOU CAN'T STOP. PLUS NOW MY REAR BRAKES QUIT WORKING ALL TOGETHER.

NHTSA ID
11071954
Incident
Oct 30, 2017
Mileage
25 mi
Engine
Filed Aug 19, 2013

TL* THE CONTACT OWNS A 2009 HARLEY DAVIDSON FLHTCUTG. THE CONTACT STATED WHILE DRIVING VARIOUS SPEED THERE WAS A SLIGHT VIBRATION WHICH CAUSED TWO BOLTS TO DETACH FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE ENGINE MOUNT DISLODGED AND THE HEAD WOULD NEED TO BE REPLACED FOR THE SECOND TIME. THE VEHICLE WOULD BE REPAIRED UNDER THE SERVICE WARRANTY ONCE THE PART BECAME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 10,219.

NHTSA ID
10536020
Incident
Dec 12, 2012
Mileage
10,219 mi
Fuel system
Filed Oct 31, 2011
Fire reported

ON THE ABOVE DATE THIS VEHICLE CAUGHT ON FIRE LESS THAN A MINUTE AFTER STARTING IT. I HAD RODE THIS VEHICLE TO WORK AND WAS AT WORK FOR AROUND TWO HOURS. UPON LEAVING WORK, I STARTED THE MOTORCYCLE WITHOUT GETTING ON AND WAS REACHING TO PUT ITEMS IN THE TRUNK WHEN THE FIRE STARTED. WHEN WALKING UP TO THE VEHICLE I DID NOT SMELL GASOLINE OR NOTICE ANY LEAKING FUEL BEFORE STARTING THE MOTORCYCLE. THE MOTORCYCLE WAS ENGULFED IN FLAMES VERY QUICKLY. I WAS VERY CLOSE TO BEING BURNED. SOME CO-WORKERS AND MYSELF ATTEMPTED TO PUT OUT THE FIRE, BUT WERE UNABLE TO GET CLOSE ENOUGH DUE TO THE INTENSE HEAT AND FLAMES. THE FIRE DEPARTMENT ARRIVED FAIRLY QUICKLY TO PUT THE FIRE OUT, BUT THE VEHICLE WAS A TOTAL LOSS. THE FIRE MARSHAL STATED THAT IT WAS PROBABLY DUE TO MECHANICAL FAILURE. TO THIS DATE HARLEY-DAVIDSON HAS NOT RESPONDED TO MY INQUIRIES ABOUT THIS INCIDENT AND HAS REFUSED TO TAKE ANY RESPONSIBILITY FOR THIS FIRE. *TR

NHTSA ID
10433622
Incident
Sep 4, 2010
Mileage
1,500 mi
Engine
Filed Jul 6, 2011
1 injury reported

RIDER EXPERIENCED 2ND DEGREE BURNS DUE TO HEAT EMANATING FROM THE ENGINE DURING HOT WEATHER AND STOP-AND-GO TRAFFIC; REAR CYLINDER SHUTS OFF AND THEN MOTORCYCLE RUNS POORLY (NO ACCELERATION); ALSO AFFECTS BRAKING (REAR BRAKE GETS "MUSHY"); HAS RESULTED IN DISCOLORATION OF HORN AND AIR FILER COVER; OIL PRESSURE DROPS TO 0; HAVE HAD TO REPLACE 2 QTS. OF OIL IN 1300 MILES; LITERALLY WAS "SMOKING"; AMBIENT TEMP. PEGGED OUT AT 120 DEGREES. EXTREME SAFETY HAZARD TO RIDER AND DEALER CAN OFFER NO SOLUTION; CAN'T EVEN TUNE THE MOTORCYCLE BECAUSE THEY CAN'T DYNO A TRIKE. *TR

NHTSA ID
10410669
Incident
May 20, 2011
Mileage
4,000 mi
Engine
Filed May 15, 2011

HEAT COMING OFF THE EXHAUST/ENGINE MAKES THE BIKE UNBEARABLE TO RIDE...ESPECIALLY WHEN THE WEATHER GETS WARMER AND YOU ARE STOPPED OR GOING SLOWLY IN TRAFFIC. IT WILL BURN YOUR RIGHT CALF SEVERELY AND HARLEY DAVISDON REFUSES TO ADMIT THE PROBLEM OR OFFER A REMEDY FOR IT. ALSO REAR BRAKES SQUEAL CONSTANTLY AND ARE BARELY ADEQUATE FOR STOPPING. *TR

NHTSA ID
10400948
Incident
May 14, 2011
Mileage
10 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .