2010 Harley-Davidson Flhtcutg Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2010 Harley-Davidson Flhtcutg, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine444.4%
- Electrical222.2%
- Body & structure111.1%
- Brakes111.1%
- Fuel system111.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
VEHICLE ENGINE AND EXHAUST PRODUCES EXCESSIVE HEAT WHICH I BURNED MY PANTS ON AND THE HEAT IS OVERWHELMING . I TALKED TO HD AND THEY WILL NOT ADMIT THERE IS A PROBLEM AND WANT TO BRUSH IT UNDER THE RUG. PLEASE HELP THIS IS A MAJOR INCIDENT BURN JUST WAITING TO HAPPEN. *TR
EXCESSIVE HEAT FROM EXHAUST SYSTEM CAUSES SEVERE BURNS TO UNDERSIDE OF RIGHT THIGH, KNEE AND CALF. PAINFUL BLISTERING OF THE SKIN IN MANY PLACES ON RIDER'S RIGHT LEG FROM HEAT, (NOT FROM CONTACT WITH HEATED OR HOT COMPONENTS) WHILE WEARING LONG JEANS OR OTHER RIDING GEAR. BURNS ARE SEVERE, WHICH MAKES RIDING IMPOSSIBLE WHILE BURNS ARE PRESENT (RUNNING RISK OF INFECTION AS WELL AS INCREASING NUMBER OF AND SEVERITY OF BURNS). SCARRING HAS OCCURED. THIS HAS HAPPENED ON SEVERAL OCCASIONS. *TT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I HAVE A HARLEY DAVIDSON TRI GLIDE ULTRA CLASSIC THAT WHILE MY WIFE AND I WERE RIDING, THE LEFT SIDE SUDDENLY A HAD A TREMENDOUS DRAG I BELIEVED CAUSED BY THE REVERSE COMING ON WHILE GOING DOWN THE ROAD AT AROUND 55 MILES PER HOUR. WE WERE THROWN INTO THE ON COMING TRAFFIC JUST MISSING A PICKUP AND WENT DOWN INTO THE DITCH JUST MISSING A LARGE CULVERT. MY WIFE WAS THROWN OFF AND RECEIVED MANY BROKEN BONES AND BRUISES. SHE WILL BE IN THE HOSPITAL FOR 6 WEEKS AND THEN MANY MONTHS OF TERAPHY. I WAS ABLE TO STAY ON AND ONLY RECEIVED A LITTLE BACK PAIN. WE WERE BOTH VERY LUCKY NOT TO BE KILLED. HARLEY HAS A BIG PROBLEM THAT NEED ATTENTION BEFORE SOMEONE IS KILLED. *TR
I OWN A 2009 HARLEY DAVIDSON CUSTOM CLASSIC TRIKE. THIS BIKE IS EQUIPPED WITH ELECTRONIC THROTTLE CONTROL (SO CALLED FLY BY WIRE) ON MARCH 18 WHILE RIDING IN MEDINA COUNTY IN OHIO AT 50 MPH THE ETC HAD SOME FORM OF FAILURE AND THE THROTTLE CUT THE RPM TO LESS THAN 1000 AND THE BIKE ABRUPTLY SLOWED TO A CRAWL. I WAS ABLE TO PULL OFF THE ROADWAY SHUT DOWN THE BIKE AND AFTER FIVE MINUTES RESTART AND THE THROTTLE WORKED AS DESIGNED. I ROAD THE BIKE TO CENTURY HARLEY DAVIDSON AND THEY ADVISED I HAD A CODE WHICH VERIFIED THE ETC HAD MALFUNCTIONED. THEY ADVISED THEY ARE NOT SURE WHAT IS WRONG BUT THEY REPORTED THIS IS AN ONGOING PROBLEM WITH THE H D ETC. I AM SCHEDULED TO HAVE THE SYSTEM CHECKED AND REPAIRED ON MARCH 29, 2010. I WAS ADVISED THE BIKE IS SAFE TO RIDE AS IS. ON MARCH 21, THE EXACT SAME THING OCCURRED. MY CONCERN IS THAT IF I WERE RIDING ON THE INTERSTATE IN THE MIDDLE LANE, IN HEAVY TRAFFIC AND THIS HAPPENS I WOULD BE A SITTING DUCK AND COULD BE KILLED. I BELIEVE HARLEY DAVIDSON IS WELL AWARE OF THIS PROBLEM BUT IS DOING NOTHING TO GET THE WORD OUT AND TO FIX THE PROBLEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
One of the bolts holding the floorboard sheared off causing it to collapse. This happened when I placed my weight on the floorboard. If this had occurred when driving at speed (30 to 70 mph) I would have sustained serious injury or resulted in my death. I have researched this and discovered this is a common occurrence as noted on motorcycle forums. This raises the question how many cyclists have lost their lives or been injured when the foot support fails and results in the loss of control of the motorcycle. There was no indication the bolt was going to fail.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I WAS IN A ACCIDENT DO TO THE BRAKES ON MY 2010 HARLEY TRIKE NOT BEING ABLE TO STOP. ON 6-5-10 I REAR ENDED A FORD EXPLORER AT 50 MPH. AFTER LOCKING UP THE FRONT BRAKES, THE REAR BRAKES DIDN'T LOCK UP OR HELP STOP MUCH AT ALL. I COMPLAINED ABOUT THEM SQUEALING, AND THEM NOT ABLE TO STOP LIKE THEY SHOULD ,BUT I NEVER HAD TO STOP LIKE I NEEDED TO THAT DAY.. IT IS TOTALLY IMPOSSIBLE TO LOCK UP THE REAR BRAKES OR TO STOP HARD WITH THE REAR BRAKES. AFTER HAVING THE BRAKES LOOKED AT 6 TIMES AT LEAST AND TWO DEALERS DOING WHAT THEY COULD, INCLUDING REPLACING THE PADS WITH NEW STOCK PADS. STILL NOT HAPPY I HAD THEM REPLACED WITH LYNDALL BRAKES. THEY STOPPED THE SQUEALING BUT DIDN'T SEEM TO HELP WITH THE STOPPING BUT DIDN'T HURT ANYTHING EITHER. I CALLED H.D. ABOUT THIS PROBLEM BUT THEY MADE IT SEEM LIKE I WAS THE ONLY ONE WITH ANY PROBLEMS AND DIDN'T HEAR FROM THEM AFTER. MY INJURIES CONSISTED OF 4 BROKEN RIBS, TORN MENISCUS IN MY KNEE THAT NEEDS TO BE SCOPED OUT, I HAD PRIOR HIP PAIN BUT BECAUSE OF THE ACCIDENT I NEED A HIP REPLACEMENT 15-20 YEARS SOONER. FRACTURED A BONE OFF IN MY SPINE BUT THEY SAID WERE IT WAS WASN'T IN A SPOT THAT NEEDED SURGERY. ROAD RASH ON BOTH ARMS. HAD TO HAVE A TATTOO REDONE. MY BACK, LOWER BACK, HIP AND RT FOOT WAS BRUISED BADLY. THREE MONTHS OFF OF WORK, 17,000 DAMAGE TO BIKE, AND 18,000 DAMAGE TO MYSELF. I JUST GOT MY BIKE BACK 10-8-10 I KNEW AT THE TIME OF THE ACCIDENT I HAD PLENTY OF DISTANCE. I ALWAYS SAID I JUST COULDN'T STOP. IT WAS SAID THAT I MUST HAVE BEEN FOLLOWING TO CLOSE. I REMEMBERED THE FRONT BRAKE LOCKING UP AND PUSHING AS HARD AS I COULD ON THE REAR PEDAL. I KNEW FOR 3-5 SEC. I WAS GOING TO HIT THE TRUCKS BUMPER. 10-8-10 I PICKED THE BIKE UP AND ON THE WAY HOME I KNEW SOMETHING WAS WRONG WITH THE REAR BRAKES. LONG STORY SHORT ON MY WAY BACK TO THE DEALER I HAD TO STOP FAST AND ONCE AGAIN COULDN'T STOP. I KNOW FOR A FACT MY ACCIDENT WAS DUE TO THE REAR BRAKE SYSTEM NOT BEING BIG ENOUGH TO STOP THE TRIKE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I OWN A 2009 HARLEY DAVIDSON CUSTOM CLASSIC TRIKE. THIS BIKE IS EQUIPPED WITH ELECTRONIC THROTTLE CONTROL (SO CALLED FLY BY WIRE) ON MARCH 18 WHILE RIDING IN MEDINA COUNTY IN OHIO AT 50 MPH THE ETC HAD SOME FORM OF FAILURE AND THE THROTTLE CUT THE RPM TO LESS THAN 1000 AND THE BIKE ABRUPTLY SLOWED TO A CRAWL. I WAS ABLE TO PULL OFF THE ROADWAY SHUT DOWN THE BIKE AND AFTER FIVE MINUTES RESTART AND THE THROTTLE WORKED AS DESIGNED. I ROAD THE BIKE TO CENTURY HARLEY DAVIDSON AND THEY ADVISED I HAD A CODE WHICH VERIFIED THE ETC HAD MALFUNCTIONED. THEY ADVISED THEY ARE NOT SURE WHAT IS WRONG BUT THEY REPORTED THIS IS AN ONGOING PROBLEM WITH THE H D ETC. I AM SCHEDULED TO HAVE THE SYSTEM CHECKED AND REPAIRED ON MARCH 29, 2010. I WAS ADVISED THE BIKE IS SAFE TO RIDE AS IS. ON MARCH 21, THE EXACT SAME THING OCCURRED. MY CONCERN IS THAT IF I WERE RIDING ON THE INTERSTATE IN THE MIDDLE LANE, IN HEAVY TRAFFIC AND THIS HAPPENS I WOULD BE A SITTING DUCK AND COULD BE KILLED. I BELIEVE HARLEY DAVIDSON IS WELL AWARE OF THIS PROBLEM BUT IS DOING NOTHING TO GET THE WORD OUT AND TO FIX THE PROBLEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .