Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Nov 20, 2015
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 21, 2011
What this page shows
Our database holds 9 NHTSA owner-reported complaints for the 2011 Harley-Davidson Flhtcutg. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–9 of 9
Brakes
Filed Nov 20, 2015
THE BRAKES SEEM TO BE LOCKED UP AT TIMES WHEN YOU PUT THE REVERSE DRIVE IN. YOU CAN STEP DOWN ON THE FOOT BRAKE, AND IT FREES UP. THIS TRIKE HAS LESS THAN 14000 MILES ON IT THE TRIKE IS A 2011 TRIGLIDE, AND IT IS NOW NOV 2015. THE PARK BRAKE IS ADJUSTED ALL THE WAY OUT, AND DOES NOT HOLD AT ALL. THE VEHICLE IS STATIONARY WITH THIS COMPLAINT.. MOST OF MY RIDING IS ALL HIGHWAY WITHOUT THE FREQUENT STOP, AND GO ALONG WITH THE VERY FEW USE OF THE BRAKES ON A 100 MILE TRIP. I MIGHT AD THAT I HAVE THE CRUISE SET AT 65 FOR THE FULL TRIP, AND THAT THE FUEL ECONOMY IS A FAR CRY FROM THE ADVERTISED MPG. IT'S FEW, AND FAR BETWEEN THAT I GET 30 MPG IN IDEAL RIDING CONDITIONS. THE BRAKE PADS SHOW A LOT OF WEAR FOR A VEHICLE UNDER 14,000 MILES O IT. IT HAS BEEN IN THE SHOP BEFORE FOR THE PARK BRAKE NOT HOLDING.
NHTSA ID
10795009
Incident
Nov 1, 2015
Engine
Filed Nov 9, 2014
1 injury reported
THE EXHAUST BURNS MY LEG WHEN I STOP FOR A LIGHT OR ANYTHING ELSE. $35,000.00 AND CANT USE IT WHEN AMBIENT TEMP IS ABOVE 80 UNLESS I WANT TO GO TO THE HOSPITAL WITH 2ND DEGREE BURNS. *TR
NHTSA ID
10653696
Incident
Aug 22, 2011
Mileage
50 mi
Other / unspecified
Filed Aug 9, 2013
Crash reported2 injuries reported1 death reported
ON JULY 7, 2013, WHILE TRAVELING EASTBOUND IN THE LEFTHAND LANE OF US HIGHWAY 64 JUST OUTSIDE NASHVILLE, NORTH CAROLINA, WELL BELOW THE POSTED SPEED LIMIT, THE LEFT REAR TIRE OF A 2011 HARLEY-DAVIDSON TRI-GLIDE (MODEL FLHTCUTG) DETACHED AND SWERVED AWAY FROM THE TRI-GLIDE. THE TRI-GLIDE VEERED LEFT OFF THE ROAD, STRIKING THE LEFT SIDE GUARD RAIL, EJECTING BOTH THE HELMETED DRIVER AND THE HELMETED PASSENGER OVER THE GUARD RAIL. THE DRIVER, DUE TO THE SEVERITY OF HIS INJURIES, DIED AND THE PASSENGER WAS INJURED. THE DETACHED LEFT REAR TIRE SPUN AWAY TO AND HIT ANOTHER VEHICLE IN THE RIGHTHAND LANE. THE TIRE WAS LOST DURING THE INCIDENT, AS WERE ALL FOUR LUG-NUTS THAT PREVIOUSLY HELD THE TIRE IN PLACE. THE TRI-GLIDE WAS BEING RIDDEN AS PART OF AN ORGANIZED RIDE AND WAS TRAVELING 55 MPH IN A 70 MPH ZONE WHEN THE TIRE AND LUG NUTS SEPARATED. FOLLOWING INVESTIGATION OF THE CRASH, NORTH CAROLINA HIGHWAY PATROL STATED MECHANICAL FAILURE AS THE CRASH'S ONLY APPARENT CAUSE. THE TRI-GLADE WAS BOUGHT NEW IN MAY 2011. SINCE THEN IT HAD BEEN SERVICED ONLY AT THE DEALERSHIP, INCLUDING SERVICE FOR THE WARRANTY RECALL ON THE BRAKE SWITCH, AND ROUTINE MAINTENANCE. *TR
NHTSA ID
10534542
Incident
Jul 7, 2013
ElectricalEngineFuel system
Filed Jun 25, 2013
DRIVING 70 MPH ON HIGHWAY PUT ON BRAKES TO EXIT AT OFFRAMP BIKE DIES COMPLETE SHUT OFF NO THROTTLE NO ANYTHING COAST TO STOP ON OFF RAMP BIKE WILL NOT START AT ALL TROUBLE CODE P1511 WHICH IS THE THROTTLE MANAGMENT SYSTEM IS DEAD 2ND TIME THIS HAS HAPPENED FIRST TIME WAS AT 30 MPH AFTER SITTING BIKE STATRTED AGAIN THIS IS HAPPING TO ALL EFI HARLEY DAVIDSONS SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS INJURED. *TR
NHTSA ID
10521801
Incident
Jun 23, 2013
Mileage
4,064 mi
Fuel systemOther / unspecifiedTires & wheels
Filed Oct 31, 2012
WHILE ON A RIDE WITH MY WIFE ON A COUNTY ROAD IN IDAHO I STARTED FEELING A VIBRATION. WITHIN 5 SEC. THE LEFT REAR TIRE OF MY HARLEY TRI-GLIDE CAME OFF CAUSING ME TO LOSE CONTROL. THE BIKE SLIDE INTO ON COMING TRAFFIC AND INTO A DITCH. THE TIRE TRAVELED APPOX. 50 YARDS DOWN THE ROAD BEFORE STOPPING. I HAD NEVER REMOVED THE TIRES SINCE I PURCHASED THE BIKE FROM THE LONE WOLF HARLEY DAVIDSON DEALER IN SPOKANE VALLEY WASHINGTON. WE HAVE RESEARCHED OTHER TRI-GLIDE OWNERS TO LEARN THAT THIS HAS HAPPENED TO OTHERS. I HAVE FILED A COMPLAINT WITH THE HARLEY DAVIDSON MANF. IN WEST CONN. (CASE#[XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10482753
Incident
Oct 5, 2012
Electrical
Filed Sep 4, 2012
TL* THE CONTACT OWNS A 2011 HARLEY DAVIDSON TRIKE FLHTCUTG. THE CONTACT STATED THAT WHILE DRIVING THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUSE BLOCK AND THE ELECTRICAL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 42.
NHTSA ID
10473737
Incident
Sep 1, 2012
Mileage
42 mi
Engine
Filed May 10, 2012
1 injury reported
AFTER A VERY SHORT PERIOD OF RIDING USUALLY 10-30 MINUTES, THE HEAT IS SO INTENSE COMING OFF THE ENGINE THAT IT WILL BURN MY LEG. HARLEY REPS SAY THIS IS NORMAL! HOW CAN THIS BE NORMAL? I HAVE BEEN TOLD THAT THE ONLY SOLUTION IS TO DISCONNECT THE CONVERTER WHICH IS ILLEGAL AND EXPENSIVE. THEY SHOULD BE MADE TO FIX IT. *TR
NHTSA ID
10457976
Incident
May 1, 2012
EngineFuel system
Filed Apr 11, 2012
THE RIGHT SIDE OF THE MOTORCYCLE RUNS EXTREMELY HOT ESPECIALLY IN TRAFFIC AND HOT WEATHER. THE CONDITION WILL ACTUALLY CAUSE MILD BURNS TO LEGS DURING RIDING. MANY CASES HAVE BEEN NOTED ON LINE IN DIFFERENT FORUMS AND BROUGHT TO THE ATTENTION OF HARLEY DAVIDSON DEALERS. SOME RESOLVE TO PROBLEM HAS BEEN DONE BY CHANGING HEADER EXHAUST PIPES WITHOUT CATALYTIC CONVERTERS AND CHANGING THE FUEL MIXTURE TO RICHER ADJUSTMENTS TO RUN COOLER. *TR
NHTSA ID
10454903
Incident
Apr 16, 2011
Mileage
575 mi
Electrical
Filed Nov 21, 2011
TL* THE CONTACT OWNS A 2011 HARLEY DAVIDSON FLHTCUTG. WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE SUDDENLY STALLED. THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY ONE HOUR. THE VEHICLE WAS TAKEN TO TWO DEALERS FOR DIAGNOSTIC TESTING. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
NHTSA ID
10436558
Incident
Aug 21, 2011
Mileage
1,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.