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2025 Harley-Davidson Flhtcutg Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Sep 11, 2026

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2025 Harley-Davidson Flhtcutg. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Body & structure
Filed Sep 11, 2026

The failed part is called the HD Tour-Pak, which is mounted above the trunk of the Harley 3 wheeler, known as a TriGlide. Harley Davidson Corp has denied my claim saying it is “Cosmetic” in nature. Dimissing this issue is a severe mischaracterization of a structural failure. The CRACK originates directly at the left forward position from the main hinge and propagates downward, extending underneath the left speaker box assembly, can be seen on supplied photos. This specific area is a critical load-bearing region of the Tour Pack. This trike is equipped with a factory-approved, OEM Harley-Davidson luggage rack mounted to the lid. When the lid is opened, the weight of the lid, the factory luggage rack, and the left speaker pod all pivot on this hinge, creating an intense, concentrated lever-arm force. This torque, combined with continuous high-frequency road vibrations, transfers directly into this exact corner of the ABS plastic lower tub. This is an unambiguous structural compromise of the housing. It is not a paint blemish or a surface scratch. Because the crack runs beneath the speaker box and adjacent to the main hinge mounting point, the structural integrity of the lower tub has failed. Left unaddressed, normal riding condition will cause the crack to propagate further under the weight of the factory components. This creates an escalating safety risk where the lid, hinge assembly, or speaker housing could fully separate from the motorcycle while traveling at highway speeds. This in hand could create a hazard to any vehicle behind. Rattlesnake Mountain Harley-Davidson, a dealer, has seen the problem. The service manager has stated that I need to be really careful as it could separate and injure a rider, which would loose his/her backrest and fall off the trike along with parts causing a hazard. Harley-Davidson has been advised of all this and they are the ones that say it’s a cosmetic so it’s not their problem. There was not warning of this problem

NHTSA ID
11763692
Incident
Jul 14, 2026

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .