Owner-reported complaints naming the brake system, filed with NHTSA
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Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2010 Harley-Davidson Flhx submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Front Brakes do not work. I can not operate brake lever will not pull in, brakes have been service to manufacture recommendations, Rear brakes work, the front brake has failed in ABS unit and failed not working.
TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON STREET GLIDE (FLHX). THE CONTACT STATED THAT AFTER THE BRAKE FLUID WAS PURGED, THE BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BUMPUS HARLEY-DAVIDSON OF JACKSON (326 CARRIAGE HOUSE DRIVE, JACKSON, TN 38305, (731) 248-0091) WHERE IT WAS DETERMINED THAT THE BRAKE FLUID NEEDED TO BE CHANGED EVERY TWO YEARS. IF NOT, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 18,000.
TL* THE CONTACT OWNS A 2010 HARLEY- DAVIDSON FLHX. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ABS SYSTEM FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE REAR BRAKES FAILED TO OPERATE. THE CONTACT STATED THAT THE FRONT BRAKES WAS ENGAGED TO GET THE MOTORCYCLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
HARLEY DAVIDSON HAS ISSUED A RECALL FOR THE BRAKE FLUID ON SELECT TOURING MODELS OF WHICH I OWN. UNFORTUNATELY THEIR INFERIOR BRAKE FLUIDE CAUSED MY FRONT BRAKES TO LOCK UP AND BECOME UNUSABLE, THE ABS HYDRAULIC CONTROL MODULE FAILED DUE TO THE BRAKE FLUID. IN AN ATTEMPT TO REPAIR THE ISSUE, I ORDERED A NEW HYDRAULIC MODULE. HARLEY DAVIDSON REFUSES TO SHIP THE PART WHICH HAS BASICALLY CAUSED MY BIKE TO BECOME A BIG BRICK IN MY GARAGE BECAUSE ITS UNRIDEABLE. I HAVE PAID FOR THE PART THAT WAS DESTROYED BY INFERIOR PARTS AND FLUIDS BUT AM UNABLE TO RECEIVE THE PURCHASED ITEMS.
HARLEY DAVIDSON HAS DONE A VOLUNTEER RECALL ON THE ABS BRAKE SYSTEM ONLY OFFERING TO REPLACE BRAKE FLUID. UNFORTUNATELY DUE TO TYPE OF BRAKE FLUID USED THE PROBLEM HAS CAUSED THE ABS HYDRAULIC CONTROL UNIT (HCU) TO FAIL AND LOCK UP RESULTING IN LOSS OF BRAKES FRONT OR BACK OR BOTH. THIS RESULTS IN LOSS OF STOPPING ABILITY AND SAFE OPERATION. HARLEY DAVIDSON NEEDS TO ADDRESS THE REAL SAFETY ISSUE THAT IS THE END RESULT OF USING POOR QUALITY BRAKE FLUID AND REPAIR REPLACE ABS HYDRAULIC CONTROL UNIT (HCU) WITH UPDATED COMPONENTS. IN MY CASE I HAVE COMPLETE LOST THE USE OF MY FRONT BRAKES, THE BRAKE HANDLE IS IMPOSSIBLE TO SQUEEZE AND RESULTS IN SIGNIFICANTLY REDUCED STOPPING ABILITY. MY BRAKE FLUID HAS BEEN REPLACED IN ACCORDANCE WITH THE MANUFACTURER BUT STILL HAS RESULTED IN A CATASTROPHIC FAILURE OF THE SYSTEM. WHEN IT HAPPENED I WAS ON THE HIGHWAY AT HIGHWAY SPEEDS AND WAS ATTEMPTING TO SLOW DOWN FOR MY EXIT WHEN I REALIZED MY FRONT BRAKES WERE INOPERABLE.
I WAS OUT RIDING STOPPED TO GET GAS TURNED THE BIKE OFF FILLED UP STARTED THE BIKE BACK UP WENT TO PULL OUT ONTO THE STREET AND HAD NO REAR BRAKES THE PEDAL WAS LOCKED IN THE UP POSITION AND HARD A ROCK I COULD NOT DEPRESS IT.I RODE BACK HOME WITH ONLY THE FRONT BRAKES WORKING I DID SOME RESEARCH AND FOUND THAT THIS IS A COMMON PROBLEM IN MY YEAR MAKE AND MODEL THAT THE ABS HYDRAULIC CONTROL UNIT GOES BAD AND EITHER THE FRONT, REAR OR BOTH BRAKES WILL NOT WORK. THANK GOD I WAS NOT THAT FAR FROM HOME AND DID NOT HAVE TO MAKE AND SUDDEN STOPS.I DID BUY THE BIKE USED FROM RAY PRICE HARLEY DAVIDSON 1 YEAR AGO.
I WAS RIDING MY MOTORCYCLE AND WENT TO HIT THE FRONT BRAKE LEVER TO SLOW DOWN IN INTERSTATE TRAFFIC WHEN I COULD NOT PULL MY FRONT BRAKE LEVER. I HAD TO REMOVE MY FEET FROM THE HIGHWAY PEGS QUICKLY TO HIT THE BACK BRAKE PEDAL TO KEEP FROM HITTING THE CAR IN FRONT OF ME. MY OWNERS MANUAL STATES THAT IF ABS GOES OUT ON BIKE THAT THE BRAKES WILL CONTINUE TO WORK BUT WILL NOT BE ABS. MY FRONT BRAKE HAND LEVER WILL NOT PULL IN TO ENGAGE THE FRONT BRAKE AND I WAS TOLD BY THE DEALERSHIP THAT I NEEDED A NEW ABS/HCU MODULE. IF I UNDERSTAND THIS CORRECTLY THEN THIS PART IS PART OF THE ABS SYSTEM AND IT HAS FAILED AND NOW I DO NOT HAVE BRAKES ON THE FRONT OF MY MOTORCYCLE BECAUSE THE FAILURE OF THE PIECE OF EQUIPMENT MAKE MY BRAKE LEVER USELESS. I WAS TOLD BY ME DEALERSHIP THAT THIS IS A COMMON FAILURE FOR HD BIKES WITH ABS BRAKES BUT HARLEY WILL NOT RECALL THEM.
MY 2010 HARLEY DAVIDSON STREET GLIDE LOST REAR BRAKES WITHOUT WARNING PEDAL BECAME HARD AS IF IT WAS STUCK LUCKILY I WAS TRAVELING AT A LOW SPEED. IT'S CURRENTLY AT A HARLEY DEALER AND THEY TELL ME IT'S THE ABS BRAKE MODULE AND IT NEEDS TO BE REPLACED. IF THAT ISN'T ENOUGH THEY TELL ME THE PART IS ON BACK ORDER WHICH TELLS ME THIS IS A COMMON ISSUE.
MY REAR BRAKE PEDAL HAS LOCKED IN POSITION MAKING THE REAR BRAKES INOPERABLE. THE ABS MODULE HAS FAILED WITHOUT WARNING. NO ABS TROUBLE INDICATION LIGHT. IT IS MY UNDERSTANDING THIS IS FAIRLY COMMON ISSUE THAT CAN AFFECT BOTH THE FRONT AND REAR BRAKES. THIS ABS SYSTEM IS DANGEROUS AS IS. THE SYSTEM SHOULD NEVER CAUSE A LOSS OF BRAKING. THE SYSTEM SHOULD REVERT TO NON ABS BRAKING WHEN A FAILURE HAPPENS. WHEN MY REAR BRAKES FAILED , LUCKILY FOR ME , I WAS MOVING AT A SLOW SPEED ON A SIDE STREET AND WAS ABLE TO STOP WITH THE FRONT BRAKES ONLY. THIS TYPE OF FAILURE COULD HAVE BEEN DEADLY AT HIGHWAY SPEEDS. I'M CERTAIN THERE HAVE BEEN CASUALTIES AS A RESULT OF THIS DEFECT.
HD FLHX WITH ABS BRAKES. UPON COMING TO AN INTERSECTION THE FRONT BRAKE COULD NOT BE PULLED. VERY DANGEROUS. HAD THE BIKE PICKED UP AND THE DEALER DID TESTS BUT COULD NOT REPLICATE THE PROBLEM. WEEKS LATER (02-17-2016) THE SAME THING OCCURRED. I MANAGED TO GET IT TO THE DEALER. THEY DIAGNOSED A FAULTY ABS HYDRAULIC MODULE. THIS IS A VERY DANGEROUS PROBLEM AND NEEDS TO BE MADE KNOWN TO HARTLEY RIDERS.
I WENT TO GET ON MY BIKE AND THE FRONT BRAKES COULD NOT BE PUSHED. I DID SOME CHECKING AND FOUND THAT MY ABS UNIT WAS NOT LETTING ME APPLY THE FRONT BRAKES. *TR
WHILE RIDING MY MOTORCYCLE I ATTEMPTED TO USE MY BRAKES. I WAS FRIGHTENED TO REALIZE I HAD ABSOLUTELY NO REAR BRAKES, THE BRAKE PEDAL WAS HARD AS A ROCK WITH NO ASSIST AT ALL. I TOOK IT TO THE HARLEY DEALER AND WAS TOLD MY ABS MODULE WAS BAD. WHAT MADE IT EVEN WORSE IS THAT I KNOW THE ABS SYSTEM IS SUPPOSED TO BE DESIGNED IN A WAY THAT DURING AN ABS FAILURE YOU ARE STILL LEFT WITH REGULAR NON ABS BRAKES. HARLEY TOLD ME THAT THERE WAS NO RECALL OUT FOR THIS PART. BUT DURING MY RESEARCH ON DIFFERENT HARLEY FORUMS MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM AND WERE LEFT WITH NO BRAKES AT ALL. HOW MANY FATAL ACCIDENTS HAVE BEEN CAUSED BY THIS THAT THE PERSON DIDN'T LIVE TO TELL THE STORY OF A ROCK HARD BRAKE PEDAL. PLEASE USE THIS INFORMATION TO CONDUCT AN EXTENSIVE INVESTIGATION OF THE ABS MODULE THAT HALEY-DAVIDSON IS USING ON ESPECIALLY THE 2010 MODEL YEAR. *TR
TL* THE CONTACT OWNS A 2010 HARLEY DAVIDSON FLHX MOTORCYCLE. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL. THE DEALER WAS CONTACTED AND ADVISED THAT THE PARTS NEEDED FOR RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE RECALL REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 3,000. UPDATED 02/15/12*LJ THE CONSUMER STATED THE MOTORCYCLE WAS REPAIRED TWO DAYS LATER AFTER FILING THIS COMPLAINT. UPDATED 02/17/12
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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