RoadVitals

2020 Harley-Davidson Flhxs Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 12, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 19, 2021

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2020 Harley-Davidson Flhxs. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Electrical
Filed Jun 12, 2023

The contact owns a 2020 Harley Davidson FLHX Street Glide. The contact stated while riding approximately 60 MPH, the battery started draining and the motorcycle started losing motive power. The contact stated that the "Device connected to the USB port Draining Power - Disconnect Device” message was displayed. The contact rode to a dealer where and was informed that a fuse was blown; however, the cause for the blown fuse was unknown. The manufacturer was not notified of the failure. The motorcycle was repaired. The failure mileage was approximately 5,100.

NHTSA ID
11526505
Incident
Jun 11, 2023
Mileage
5,100 mi
Steering
Filed Sep 19, 2021

I purchased this bike brand new from Superstition Harley Davidson in 2021. I noticed early on when riding on a straight freeway that the front end seemed to lean right. At first, I thought this was an optical allusion. Upon close inspection, I noticed that the fairing was tweaked to the left and actually rubbed on the clutch hydraulic line. (almost like someone from the factory or the dealer tried compensating for the front end "twist"). I took the bike in under warranty and requested that they properly align every thing up. They aligned the fairing of equal distance on both sides of the handlebars and is no longer rubbing on the clutch hydraulic clutch line. This exasperated the problem as now it REALLY appears that everything leans to the right. Harley Davidson Factory Rep told me that sometimes when the forks are "torqued down" during assembly that they will sometimes "twist" to some degree and that there was no adjustment available. That this issue is NOT a defect and that that's just "how it is" with some of these bikes. The Service Manager told me they are almost all like that. I asked if any bikes are actually level and straight. He said some were. I said I want one of those. Now I can't seem to "un see" this while riding. If this is a "common issue" with Harley Davidson, this seems like a defect to me. It seems like this could be dangerous.

NHTSA ID
11433538
Incident
Feb 28, 2021

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .