2011 Harley-Davidson Fltru Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2011 Harley-Davidson Fltru, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Steering726.9%
- Brakes623.1%
- Suspension311.5%
- Other / unspecified27.7%
- Tires & wheels27.7%
- Electrical27.7%
- Engine27.7%
- Fuel system13.8%
- Driver assistance13.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
NOTICED A GRINDING AND JERKING MOTION IN THE FRONT WHEEL PULLED OVER TO INSPECT. DIDN'T NOTICE THE BEARING AT THE TIME. BRAKE PADS WERE A LITTLE THIN SO THOUGHT IT MIGHT BE THEM. ROAD THE BIKE HOME AND UPON FURTHER INSPECTION NOTICED THAT THE SEALED BEARING ON THE FRONT WHEEL WAS COMING APART AND WAS MISSING SEVERAL OF THE BALL BEARINGS. GOT ON A COUPLE OF FORUMS AND THIS SEEMS TO BE AN ONGOING PROBLEM WITH 2009 AND NEWER BIKES WITH LESS THAN 40,000 MILES. THE REPLACEMENT BEARING FOR MINE ARE ONLY SOLD BY HARLEY SO I'LL BE PUTTING IN THE SAME PROBLEMATIC BEARING THAT THEY PLACED IN IT TO START WITH !!!! THIS IS A DANGEROUS THING TO HAPPEN. LUCKY NO ONE HAS BEEN SERIOUSLY HURT OR KILLED YET !!! *JS
I WAS RIDING ON THE EXPRESSWAY AROUND 60MPH AND I TOOK MY HANDS OFF THE HANDLEBARS TO READJUST SOMETHING, AND THE HANDLEBARS STARTED TO VIBRATE SLIGHTLY, AND MOVE FROM SIDE TO SIDE, AND THEN VERY VIOLENTLY. I ALMOST LOST CONTROL OF THE BIKE UNTIL I GRIPPED THE HANDLEBARS AGAIN. I THOUGHT I MIGHT HAVE A LOW TIRE, I PULLED OVER TO CHECK THE AIR PRESSURE AND TIRES, ALL LOOKED OK. I THOUGHT MAYBE IT WAS JUST THE ROAD I WAS ON AT THE TIME, SO I TRIED IT AGAIN ON A DIFFERENT ROAD AT THE SAME SPEED, SAME RESULTS. I TRIED AT DIFFERENT SPEEDS, AND IT HAPPENED AT 45MPH ALSO. I TOOK IT TO THE HARLEY DEALER, BECAUSE THE BIKE IS STILL UNDER WARRANTY, AND THE DEALER TOLD ME THE SPOKES ON MY WIRE WHEELS ARE COMING LOOSE, AND THAT HARLEY DAVIDSON KNOWS ABOUT THE PROBLEM, BUT, WILL NOT WARRANTY THE WHEELS. THE DEALER TOLD ME THEY COULD TRY TO "TIGHTEN" UP THE SPKES FOR AROUND $200 DOLLARS, BUT HE SAID THEY WILL LOOSEN UP AFTER A WHILE! I HAVE BEEN FORCED FOR MY OWN SAFETY TO REMOVE THESE DEFECTIVE SPOKE WHEELS AND PUT DIFFERENT ONES ON THE BIKE. I HAVE BEEN RIDING FOR OVER 40 YEARS, AND I AM AFRAID A LESS EXPERIENCED RIDER UNDER THE SAME CONDITIONS WILL NOT SURVIVE IF THEY EXPERIENCE THE SAME THING I DID. DOES IT TAKE SOME ONE DYEING FOR HARLEY TO REPAIR A KNOWN DEFECT? *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
riding down a hill i applied the brakes and come across some dirt on the road the anti lock brake activated so i did not skid about a half mile down the road was a stop sign when i applied therear brake again they did not work. There were no warning of the failure until i needed brakes,there were no warning lights before or after the failure . the ABS had to be replaced at a total cost of 1417.59 dollars . the brake system is now working fine after repair.
The contact owns a 2011 Harley-Davidson Road Glide Ultra (FLTRU). The contact stated while riding at undisclosed speeds and attempting to apply the front brakes, the motorcycle failed to respond. The contact stated that the brake lever seized during the failure. The vehicle was included in NHTSA Campaign Number: 18V076000 (Service Brakes, Hydraulic). The contact was informed that the brake fluid needed to be flushed. While the mechanic was flushing the brake fluid, the contact was informed that the brake module needed to be replaced as well for the vehicle to operate as designed. The contact was informed that replacing the brake module was not included in the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 31,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2011 HARLEY-DAVIDSON FLTRU MOTORCYCLE. THE CONTACT STATED THAT THE FRONT OF THE MOTORCYCLE EMITTED A TICKING NOISE AND VIBRATED WHILE DRIVING 60 MPH. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER AND FOUND THAT THE FRONT WHEEL COVER SEPARATED. THE MOTORCYCLE WAS TAKEN TO AN UNKNOWN DEALER FOR DIAGNOSTIC TESTING WHO STATED THAT THE FRONT WHEEL BEARING FAILED. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 15,500.
NOTICED A GRINDING AND JERKING MOTION IN THE FRONT WHEEL PULLED OVER TO INSPECT. DIDN'T NOTICE THE BEARING AT THE TIME. BRAKE PADS WERE A LITTLE THIN SO THOUGHT IT MIGHT BE THEM. ROAD THE BIKE HOME AND UPON FURTHER INSPECTION NOTICED THAT THE SEALED BEARING ON THE FRONT WHEEL WAS COMING APART AND WAS MISSING SEVERAL OF THE BALL BEARINGS. GOT ON A COUPLE OF FORUMS AND THIS SEEMS TO BE AN ONGOING PROBLEM WITH 2009 AND NEWER BIKES WITH LESS THAN 40,000 MILES. THE REPLACEMENT BEARING FOR MINE ARE ONLY SOLD BY HARLEY SO I'LL BE PUTTING IN THE SAME PROBLEMATIC BEARING THAT THEY PLACED IN IT TO START WITH !!!! THIS IS A DANGEROUS THING TO HAPPEN. LUCKY NO ONE HAS BEEN SERIOUSLY HURT OR KILLED YET !!! *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I WAS RIDING ALONG AT 70 MILES AN HOUR ON I 95, I STARTED TO FEEL SHAKING COMING FROM THE FRONT WHEEL. IT STARTED GETTING WORSE, I PULLED OVER TO CHECK WHAT WAS WRONG AND SAW THAT HALF THE BALL BEARINGS WERE MISSING FROM THE FRONT WHEEL HUB.
NOTICED A GRINDING AND JERKING MOTION IN THE FRONT WHEEL PULLED OVER TO INSPECT. DIDN'T NOTICE THE BEARING AT THE TIME. BRAKE PADS WERE A LITTLE THIN SO THOUGHT IT MIGHT BE THEM. ROAD THE BIKE HOME AND UPON FURTHER INSPECTION NOTICED THAT THE SEALED BEARING ON THE FRONT WHEEL WAS COMING APART AND WAS MISSING SEVERAL OF THE BALL BEARINGS. GOT ON A COUPLE OF FORUMS AND THIS SEEMS TO BE AN ONGOING PROBLEM WITH 2009 AND NEWER BIKES WITH LESS THAN 40,000 MILES. THE REPLACEMENT BEARING FOR MINE ARE ONLY SOLD BY HARLEY SO I'LL BE PUTTING IN THE SAME PROBLEMATIC BEARING THAT THEY PLACED IN IT TO START WITH !!!! THIS IS A DANGEROUS THING TO HAPPEN. LUCKY NO ONE HAS BEEN SERIOUSLY HURT OR KILLED YET !!! *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
DUNLOP MOTORCYCLE TIRE D408F REPEATEDLY CRACKS PREMATURELY ON HARLEY DAVIDSON. TOURING BIKES. *TR
I WAS ON A ROAD TRIP TO SOUTHERN CALIFORNIA ON 5/4//2011 & HAD STOP FOR FUEL & WAS LOOKING OVER MY 2011 HARLEY DAVIDSON FLTRX MOTORCYCLE & NOTIFIED WHAT TO BE A SMALL CRACK IN THE SIDEWALL OF THE TIRES. I WAS ABOUT 50 MILES FROM THE CLOSEST HD DEALERSHIP. I ARRIVED AT THE DEALERSHIP BUT THEY HAD NO TIRES IN STOCK & WOULD BE AT LEAST 1 WEEK. THEY CALLED AHEAD TO THE NEXT CLOSEST DEALERSHIP. THEY NOTED THAT THE TIRE WAS CRACKED IN SEVERAL PLACES ON THE SIDEWALLS. I WAS ABLE TO GET A BETTER LOOK AT THAT TIME. I TRAVEL TO THE NEXT DEALERSHIP & THEY INSPECTED THE TIRE & REPLACED IT TO ME AT NO CHARGE BECAUSE TIRE WAS DEFECTED. THE BIKE WAS BOUGHT NEW IN OCT 2010 & HAD APX. 3,800 MILES WHEN I SPOTTED THE CRACKS. & 3919 WHEN IT WAS REPLACED. I KEPT THE PROPER AIR IN TIRES. THE TIRE SIZE IS D408F 130/70B18 BW I DIDN'T SEE 130 IN TIRE SIZE & ALSO MY BIKE MODEL SO I USED ON SIMILAR MINE IS FLTRX THANKS YOU *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
THROTTLE BY WIRE IS NOT DEPENDABLE AND EXTREMELY UNSAFE . MY WIFE PURCHASED THE BIKE FOR ME IN 2011. I HAVE HAD ISSUES WITH NO THROTTLE RESPONSE WHILE NEGOTIATING INTERSECTIONS AND WHILE DRIVING AT HIGHWAY SPEED. I HAVE ALSO HAD ISSUES WITH UNCOMMANDED FULL THROTTLE. THIS HAS HAPPENED ON TEN DIFFERENT OCCASIONS . BIKE HAS BEEN IN FOR REPAIR OF THE TBW FIVE TIMES. IT IS CURRENTLY BACK IN SHOP FOR TBW ISSUES. TO DATE ECM, BATTTERY, TPS, ABS SENSORS, THROTTLE BODY HAVE BEEN REPLACED. OTHER RIDERS HAV HAD THE SAME ISSUES. I LOVE THE BIKE BUT NO LONGER FEEL SAFE RIDING IT NOT KNOWING HOW THE THROTTLE WILL RESPOND WITH THE NEXT TWIST. THE UNCOMMANDED FULL THROTTLE ISSUES WERE LUCKILY ALL WHILE NEGOTIATING LOW SPEED MANUEVERS IN PARKING AREAS AND WHILE PARKING IN THE GARAGE. LUCKILY AS WELL THE BIKES ARE STILL MANUAL SHIFT, WHICH SAVED ME FROM INJURY DURING THE UNCOMMANDED FULL THROTTLE EPISODES.
THROTTLE BY WIRE (TBW) SAFETY . I PURCHASED THE BIKE IN JUNE OF 2012. THE FIRST ISSUE OCCURRED APPROXIMATELY 3 MONTHS AFTER PURCHASING THE BIKE. TO DATE I HAVE HAD 7 INCIDENCES WITH THE TBW, EITHER GOING FULL THROTTLE OR NO THROTTLE. HAVE HAD THE BIKE BACK TO THE DEALER SEVERAL TIMES FOR REPAIRS. AT THE MOMENT I DON' ??T THINK I CAN SAFELY RIDE THE ROAD GLIDE. WILL IT RESPOND THE WAY I WANT IT TOO WHEN I PULLING OUT INTO TRAFFIC, CRUISING DOWN THE INTERSTATE, NEGOTIATING AN INTERSECTION, MERGING OR PASSING A VEHICLE? JUST WANTED TO MAKE YOU AWARE OF HARLEY DAVIDSON TBW ISSUES. I DO NOT WANT MYSELF OR ANYONE ELSE TO BE INJURED OR KILLED, DUE TO THE LACK OF THROTTLE CONTROL. I AM CONCERNED ABOUT RIDER SAFETY AND DO NOT FEEL THAT TBW TECHNOLOGY, AT LEAST FOR MOTORCYCLES, HAS BEEN PERFECTED ENOUGH TO BE SAFE. IF YOU GOGGLE THE PROBLEM YOU WILL FIND THAT THERE ARE NUMEROUS INCIDENTS CONCERNING THIS ISSUE ON ALL HARLEY DAVIDSON. TOURING MODELS EQUIPPED WITH TBW. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2011 HARLEY DAVIDSON ROAD GLIDE ULTRA MOTORCYCLE (N.A). THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE MOTORCYCLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 7,200. UPDATED 10/24/12*LJ UPDATED 10/31/2012 *JS
TL* THE CONTACT OWNS A 2011 HARLEY DAVIDSON FL TRUSE (N/A). THE CONTACT STATED THAT THE EXHAUST PIPE HEATED TO A TEMPERATURE THAT BURNT HIS LEG THROUGH HIS PANTS. THE CONTACT DID NOT SUSTAIN ANY INJURIES, BUT THERE WAS REDNESS OF THE SKIN. THE CONTACT STATED THAT THE LONGER HE DROVE THE MOTORCYCLE, THE HOTTER IT WOULD BECOME. THE MOTORCYCLE WAS TAKEN TO THE DEALER AND THE DEALER STATED THAT THE MOTORCYCLE WAS WITHIN SPECIFICATIONS. THE CONTACT USED A HANDHELD INFRARED SCANNER AND DETERMINED THAT THE EXHAUST PIPE HEATED UP TO APPROXIMATELY 300 TO 320 DEGREES FAHRENHEIT. THIS TEST WAS CONDUCTED WHILE THE VEHICLE WAS IDLED AT 2,000 RPM FOR ABOUT THREE MINUTES. THE FAILURE MILEAGE WAS 6,550 AND THE CURRENT MILEAGE WAS 9,000. UPDATED 08/23/12*LJ UPDATED 09/24/2012 *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
STRONG GASOLINE FUMES COMING FROM THE MOTORCYCLE IN THE GARAGE INTO THE HOUSE. I HAD TO AIR OUT THE HOUSE IT WAS SO BAD. I JUST PARKED THE BIKE IN THE GARAGE FROM A LESS THAN 20 MILE TRIP AND HALF A TANK OF GAS. I COULD NOT FIND ANY LEAKS AND THE GAS CAP WAS ON SECURELY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
THROTTLE BY WIRE (TBW) SAFETY . I PURCHASED THE BIKE IN JUNE OF 2012. THE FIRST ISSUE OCCURRED APPROXIMATELY 3 MONTHS AFTER PURCHASING THE BIKE. TO DATE I HAVE HAD 7 INCIDENCES WITH THE TBW, EITHER GOING FULL THROTTLE OR NO THROTTLE. HAVE HAD THE BIKE BACK TO THE DEALER SEVERAL TIMES FOR REPAIRS. AT THE MOMENT I DON' ??T THINK I CAN SAFELY RIDE THE ROAD GLIDE. WILL IT RESPOND THE WAY I WANT IT TOO WHEN I PULLING OUT INTO TRAFFIC, CRUISING DOWN THE INTERSTATE, NEGOTIATING AN INTERSECTION, MERGING OR PASSING A VEHICLE? JUST WANTED TO MAKE YOU AWARE OF HARLEY DAVIDSON TBW ISSUES. I DO NOT WANT MYSELF OR ANYONE ELSE TO BE INJURED OR KILLED, DUE TO THE LACK OF THROTTLE CONTROL. I AM CONCERNED ABOUT RIDER SAFETY AND DO NOT FEEL THAT TBW TECHNOLOGY, AT LEAST FOR MOTORCYCLES, HAS BEEN PERFECTED ENOUGH TO BE SAFE. IF YOU GOGGLE THE PROBLEM YOU WILL FIND THAT THERE ARE NUMEROUS INCIDENTS CONCERNING THIS ISSUE ON ALL HARLEY DAVIDSON. TOURING MODELS EQUIPPED WITH TBW. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .