RoadVitals

2000 Harley-Davidson Softail Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Mar 3, 2006
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jun 28, 2000

What this page shows

Our database holds 7 NHTSA owner-reported complaints for the 2000 Harley-Davidson Softail. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–7 of 7

Other / unspecified
Filed Mar 3, 2006

I PURCHASED FORM PERFORMANCE MACHINEINC A CONTOUR BELT DRIVE PRIMARY FOR MY 2000 HARLEY DAVIDSON SOFT TAIL DUCE. AFTER HAVING A HARLEY DAVIDSON DEALER INSTALL IT I PUT 400 MILES ON THE MOTORCYCLE WHEN AT ABOUT 20 MPH THE REAR WHEEL LOCKED UP. CAUSED BY THE CLUTCH HUB RETAINING CLIP COMING OFF LETTING THE CLUTCH HUB JAMMING INTO THE OUTER COVER. I SENT IT BACK TO PERFORMANCE MACHINE WHILE IT WAS STILL UNDER WARRANTY FOR A REFUND. THEY TELL ME THERE WAS NOTHING WRONG AND ARE RETURNING IT. THERE SEEMS TO BE A PROBLEM WITH THIS SYSTEM THAT COULD BE A SERIOUS SAFETY ISSUE FOR IF IT WOULD HAVE HAPPENED 1/2 MILE FURTHER DOWN THE ROAD I WOULD BEEN ON THE INTERSTATE GOING 65 MPH. *JB

NHTSA ID
10151740
Incident
Jun 28, 2005
Engine
Filed Jun 20, 2005

DT: CAM CHAIN TENSIONERS WORE OUT. IF IT GOES THROUGH ALL THE WAY THE ENGINE WILL LOCK UP. IT WILL DISINTEGRATE THE METAL PIECES WHERE THE ENGINE WILL LOCK UP. IT HAPPENS IN THE HOT WEATHER, CONSUMER HEARD EXCESSIVE ENGINE NOISE, AND WAS TOLD TO CHANGE THE TENSIONERS. CONSUMER IS CONCERNED FOR BOTH HARLEY DAVIDSON MOTORCYLCLES HE OWNS. *AK *SB

NHTSA ID
10125883
Incident
Jun 13, 2005
Tires & wheels
Filed Feb 21, 2003

THE TIRES LOST AIR PRESSURE, WHILE DRIVING.*JB

NHTSA ID
10008982
Incident
Feb 15, 2003
Brakes
Filed Dec 29, 2001

THE BRAKE PEDAL TRAPS THE FOOT UNDER IT DUE TO ITS DESIGN. HARLEY HAS REDISIGNED IT FOR THE 2001 MODELS BUT WON'T REPLACE IT ON THE OLDER MODELS. I WROTE TO THEM AND THEY REFUSED IN WRITING TO DO ANYTHING ABOUT THE DEFECT.

NHTSA ID
756187
Incident
May 5, 2000
Fuel system
Filed Apr 19, 2001

WHEN CONSUMER WENT TO TAKE MOTORCYCLE OUT OF HIS GARAGE, HE NOTICED THAT THERE WAS FUEL LEAKING FROM CARBURETOR. DEALERSHIP WAS IN POSSESSION OF MOTORCYCLE, AND INFORMED CONSUMER THAT DEFECT WAS A RESULT OF BAD GAS. THE CONSUMER HAD THE MOTORCYCLE SERVICED LAST SEPTEMBER/OCTOBER - THERE WAS NOTHING WRONG WITH MOTORCYCLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

NHTSA ID
886292
Incident
Mar 15, 2001
Engine
Filed Sep 12, 2000

THE CAM BEARING PROBLEM WAS KNOWN AT THE TIME I PURCHASED MY MOTORCYCLE FOR CLOSE TO $20,000, BUT I WAS NOT NOTIFIED THIS WAS A PROBLEM. THE FAILURE COULD HAVE COST ME AND MY GIRLFRIEND OUR LIVES. THIS SHOULD BE A RECALL ITEM. HARLEY DAVIDSON SENT A SERVICE REPAIRMAN.

NHTSA ID
731169
Incident
Jul 5, 2000
Fuel system
Filed Jun 28, 2000

WOULD FILL MOTORCYCLE WITH FUEL & ABOUT 1/2 GALLON WOULD LEAK OUT & WOULD TRAIL MOTORCYCLE WHILE DRIVING.*AK

NHTSA ID
864383

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .