RoadVitals

2005 Harley-Davidson Softail Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jun 16, 2011
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 9, 2005

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 2005 Harley-Davidson Softail. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

Powertrain (other)
Filed Jun 16, 2011

TL* THE CONTACT OWNS A 2005 HARLEY DAVIDSON SOFT TAIL MOTORCYCLE. THE CONTACT WAS DRIVING 60 MPH WHEN THE REAR WHEEL ALONG WITH THE DRIVE CHAIN UNBOLTED AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE THE REAR WHEEL, DRIVE CHAIN, AND BOLTS CONNECTED TO THE DRIVE CHAIN WERE REPLACED. THE CONTACT STATED THAT THE FAILURE HAD BEEN EXPERIENCED TWICE WITH THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PARTS WERE NOT CAUSING THE FAILURE BUT THAT THE DEALER HAD NOT PROPERLY REPAIRED THE VEHICLE. THE CONTACT STATED THAT HE DID NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10407109
Incident
Jun 13, 2009
Mileage
15,000 mi
Engine
Filed Aug 11, 2005

FROM WHAT I'M LEARNING THE HARD WAY, SOME 2005 HARLEY DAVIDSON MOTORCYCLES BURN OIL AT A RATE OF 1 QUART PER THOUSAND MILES - MINE IS ONE OF THEM. ACCORDING TO DEALER AND HARLEY-DAVIDSON MOTOR COMPANY, THIS IS ACCEPTABLE. OWNERS MANUAL STATES NOTHING ABOUT THIS, NOR WAS THIS INFORMATION MADE KNOWN TO ME AT TIME OF SALE IN OCT. 2004. OBVIOUSLY THIS COULD LEAD TO ENGINE SEIZURE IF NOT CHECKED FREQUENTLY, POSSIBLY RESULTING IN INJURY OR ACCIDENT IF IN MOTION AT TIME OF FAILURE. MOMENTARILY, IF MOTORCYCLE IS NOT COVERED BY WARRANTY IT WILL LEAD TO THOUSANDS OF DOLLARS IN REPAIRS. HARLEY-DAVIDSON MOTOR COMPANY UNWILLING TO PROVIDE THIS INFORMATION IN WRITING UNTIL MY MOTORCYCLE IS DIAGNOSED. CURRENTLY, MY 10 MONTH OLD MOTORCYCLE'S ENGINE IS BEING DISASSEMBLED TO DETERMINE THE CAUSE OF THE OIL CONSUMPTION RATE IN EXCESS OF 2 QUARTS OVER A PERIOD OF 2900 MILES. WHILE I APPRECIATE HARLEY'S RESPONSIVENESS TO THIS ISSUE, I AM OBVIOUSLY NOT PLEASED ABOUT PAYING $20,000 FOR A MOTORCYCLE WHOSE ENGINE IS BEING TAKEN APART. I HAVE NO IDEA WHAT KIND OF PROBLEMS THIS MIGHT LEAD TO SEVERAL YEARS DOWN THE LINE WHEN I AM NO LONGER COVERED BY WARRANTY. JAMES FISHER. *NM

NHTSA ID
10132549
Incident
Aug 7, 2005
Mileage
4,180 mi
Electrical
Filed Aug 11, 2005

REPEAT DISCREPANCY, FAILURE OCCURRED AT NIGHT WHILE IN FORWARD MOTION ON STATE HIGHWAY 17 (NORTH CAROLINA) REF: REPORT # 10132164. *NM

NHTSA ID
10132546
Incident
Aug 11, 2005
Mileage
10,257 mi
Electrical
Filed Aug 9, 2005

2005 HARLEY DAVIDSON SOFTAIL HERITAGE IN A RAINSTORM A DRIVER DID NOT SEE ME AND ALMOST HIT ME AS HE TURNED INTO MY LANE. AFTER I GOT HOME I DISCOVERED MY HEADLIGHTS WERE INOPERATIVE. THIS MOTORCYCLE HAS LESS THAN 11,000 MILES ON IT AND THE DEFICIENCY WITHIN THE ELECTRICAL SYSTEM/WIRING HARNESSES COULD'VE KILLED ME. THE BIKE IS AT NEW RIVER HARLEY DAVIDSON AT JACKSONVILLE NORTH CAROLINA SUPPOSEDLY UNDER REPAIR (WITHIN THEIR APPOINTMENT SCHEDULE OF COURSE). THIS TYPE OF FAILURE AT NIGHT OR DAY IS COMPLETELY UNACCEPTABLE AND ONE WOULD EXPECT MORE QUALITY CONTROLS FROM A MANUFACTURER WITH A REPUTATION THAT HARLEY DAVIDSON HAS. *NM

NHTSA ID
10132164
Incident
Aug 9, 2005
Mileage
10,100 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .