2015 Harley-Davidson XG500 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2015 Harley-Davidson XG500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Fuel system952.9%
- Driver assistance529.4%
- Powertrain (other)211.8%
- Engine15.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
FIRST ACCIDENT WAS AT A TRAFFIC LIGHT INTERSECTION, WITH LOW FUEL, BUT NO FUEL LIGHT YET. ACCELERATING ON SLIGHT UPHILL LEFT TURN, FROM STOP AT LIGHT. WENT FROM 1ST TO 2ND, WAS LEAVING THE CURVE WHEN I HIT A POT HOLE. THE BIKE LAGGED SLIGHTLY, THEN ACCELERATED SUDDENLY I WAS UNABLE TO AVOID HITTING THE CURB AND CRASHED. BEING A NEW RIDER I ASSUMED THAT THE POT HOLE HAD CAUSED ME TO ROLL ON THE THROTTLE, WHICH IS VERY RESPONSIVE, AND PUT THIS INCIDENT DOWN TO RIDER ERROR. IT WAS A SANCTIONED CLUB RIDE, SO REPORTS WERE FILED WITH THE DEALERSHIP. THE BIKE SPENT ABOUT 4 MONTHS AT HARLEY DAVIDSON OF BALTIMORE SERVICE DEPARTMENT, FOR WHAT WAS MOSTLY COSMETIC DAMAGE, AND I WAS PAYING CASH FOR REPAIRS, SO THERE IS NO EXPLANATION FOR WHY IT TOOK SO LONG TO REPAIR, BUT THEY ASKED ME MULTIPLE TIMES HOW, OR WHY I THOUGHT THE ACCIDENT HAPPENED. THEY NEVER MENTIONED ANYTHING TO ME ABOUT THE UNEXPECTED ACCELERATION ISSUES WITH THIS BIKE, BUT IN HINDSIGHT I BELIEVE THEY KNEW FROM THE QUESTIONS THEY ASKED. THE BIKE ALSO HAD A SPEED WOBBLE AT HIGHWAY SPEEDS PRIOR TO THIS INCIDENT WHICH WAS WITNESSED BY OTHERS, DIRECTLY PRIOR TO THE ACCIDENT, THAT THEY SAID WOULD NOT BE COVERED BY WARRANTY BECAUSE OF THE ACCIDENT, EVEN THOUGH I REPORTED IT TO THEM BEFORE THE RIDE, AND WAS SCHEDULED TO LEAVE THE BIKE WITH THEM AFTERWARDS TO INVESTIGATE; THIS DISAPPEARED, AFTER THE MONTHS IN SERVICE DEPARTMENT, THEY SAID THEY COULD NOT REPLICATE IT. A FEW MONTHS LATER I WENT OUT FOR A RIDE WITH A FRIEND, I WAS MAKING AN UPHILL RIGHT HAND TURN OUT OF A PARKING LOT DRIVEWAY, WITH FULL TANK OF GAS, WHEN THE BIKE HESITATED AND THEN SUDDENLY WENT TO FULL ACCELERATION, AGAIN I HIT THE CURB AND CAME OFF. THE SECOND TIME I REALIZED THE ISSUE WAS WITH THE BIKE AND BEGAN INVESTIGATING AND FOUND THAT OTHERS WERE EXPERIENCING THE SAME PROBLEM.
I BROUGHT MY XG500 TO A HARLEY DAVIDSON DEALER TO FIX A RECALL ON THE FUEL PUMP. AFTER AN ESTIMATED 100 MILES, THE BIKE SUDDENLY LOST ALL POWER TO THE BACK WHEEL WHILE I WAS DRIVING ON THE HIGHWAY AT ABOUT 65MPH. THE THROTTLE WOULD REV UP THE ENGINE, BUT IT WASN'T MAKING ME MOVE. THIS PUT ME IN A VERY UNSAFE PREDICAMENT AND I HAD TO ROLL ACROSS LANES OF TRAFFIC WHILE DECELERATING.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
FIRST ACCIDENT WAS AT A TRAFFIC LIGHT INTERSECTION, WITH LOW FUEL, BUT NO FUEL LIGHT YET. ACCELERATING ON SLIGHT UPHILL LEFT TURN, FROM STOP AT LIGHT. WENT FROM 1ST TO 2ND, WAS LEAVING THE CURVE WHEN I HIT A POT HOLE. THE BIKE LAGGED SLIGHTLY, THEN ACCELERATED SUDDENLY I WAS UNABLE TO AVOID HITTING THE CURB AND CRASHED. BEING A NEW RIDER I ASSUMED THAT THE POT HOLE HAD CAUSED ME TO ROLL ON THE THROTTLE, WHICH IS VERY RESPONSIVE, AND PUT THIS INCIDENT DOWN TO RIDER ERROR. IT WAS A SANCTIONED CLUB RIDE, SO REPORTS WERE FILED WITH THE DEALERSHIP. THE BIKE SPENT ABOUT 4 MONTHS AT HARLEY DAVIDSON OF BALTIMORE SERVICE DEPARTMENT, FOR WHAT WAS MOSTLY COSMETIC DAMAGE, AND I WAS PAYING CASH FOR REPAIRS, SO THERE IS NO EXPLANATION FOR WHY IT TOOK SO LONG TO REPAIR, BUT THEY ASKED ME MULTIPLE TIMES HOW, OR WHY I THOUGHT THE ACCIDENT HAPPENED. THEY NEVER MENTIONED ANYTHING TO ME ABOUT THE UNEXPECTED ACCELERATION ISSUES WITH THIS BIKE, BUT IN HINDSIGHT I BELIEVE THEY KNEW FROM THE QUESTIONS THEY ASKED. THE BIKE ALSO HAD A SPEED WOBBLE AT HIGHWAY SPEEDS PRIOR TO THIS INCIDENT WHICH WAS WITNESSED BY OTHERS, DIRECTLY PRIOR TO THE ACCIDENT, THAT THEY SAID WOULD NOT BE COVERED BY WARRANTY BECAUSE OF THE ACCIDENT, EVEN THOUGH I REPORTED IT TO THEM BEFORE THE RIDE, AND WAS SCHEDULED TO LEAVE THE BIKE WITH THEM AFTERWARDS TO INVESTIGATE; THIS DISAPPEARED, AFTER THE MONTHS IN SERVICE DEPARTMENT, THEY SAID THEY COULD NOT REPLICATE IT. A FEW MONTHS LATER I WENT OUT FOR A RIDE WITH A FRIEND, I WAS MAKING AN UPHILL RIGHT HAND TURN OUT OF A PARKING LOT DRIVEWAY, WITH FULL TANK OF GAS, WHEN THE BIKE HESITATED AND THEN SUDDENLY WENT TO FULL ACCELERATION, AGAIN I HIT THE CURB AND CAME OFF. THE SECOND TIME I REALIZED THE ISSUE WAS WITH THE BIKE AND BEGAN INVESTIGATING AND FOUND THAT OTHERS WERE EXPERIENCING THE SAME PROBLEM.
JULY 3, 2015 - IT STALLED TWICE WHILE SITTING COMPLETELY STOPPED AT STOP SIGNS WITH THE CLUTCH FULLY PULLED IN. IT IDLED LOW AND THEN COMPLETELY DIED. RESTARTING THE BIKE, I WAS ABLE TO GET IT MOVING WITH QUITE A BIT OF LEAPING AND LAGGING AND THE ENGINE SPUTTERING. ONCE UP AND THROUGH 1ST AND 2ND GEAR (SPUTTERING LIKE IF WAS MISSING FUEL) IT SEEMED TO SUDDENLY ENGAGE AND WAS OK. I COMPENSATED FOR THE LAGGING, BUT IT KEPT JUMPING AS IF SUDDENLY CATCHING WITHOUT PRESSURE ON THE THROTTLE INCREASING. IT DID THIS MOSTLY AT LOWER SPEEDS AT FIRST, BUT ALSO LEAPS WHEN AT HIGHER SPEEDS (45-55MPH) ON RURAL ROADS - AGAIN, JUMPING INTO THE HIGHER SPEED SUDDENLY AND WITHOUT AN INCREASE ON THE THROTTLE. ON JULY 18, 2015, THE BIKE JUMPED WHILE TAKING A TURN FROM ONE STREET ONTO ANOTHER, STARTLING ME AND CAUSING ME TO VEER FROM MY LANE AND LEFT OF CENTER, NEARLY TAKING ME OFF THE ROAD AS IT CONTINUED TO JUMP AND SPUTTER. I CORRECTED MY POSITION AND MARKED IT UP TO THE BIKE STILL NEEDING TO BE "BROKEN IN". JULY 31, 2015 - WHILE NORMAL SHIFTING AND INCREASING SPEEDS TO MATCH THE SPEED LIMIT, MY BIKE ACCELERATED TO A OF 40MPH BEFORE JUMPING, THE ENGINE LIGHT BRIEFLY FLICKERING ON AND THEN OFF A FEW TIMES, AND LOSING THROTTLE POWER. I TURNED THE BIKE OFF AND CHECKED THE CLUTCH, OIL, AND INDICATORS BEFORE RESTARTING, REVVING THE ENGINE AND REENTERING THE ROADWAY. THE ENGINE LIGHT DID NOT COME BACK ON PRIOR TO REENTERING. ONCE ON THE ROAD AND BACK UP TO 40MPH, THE BIKE JUMPED AGAIN, ENGINE LIGHT FLICKERED OF AND ON 4 TIMES AND REMAINED OFF. RETURN TRIP WAS SIMILAR.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
THIS IS THE THIRD TIME MY BIKE HAS BEEN IN THE SHOP SINCE AUGUST 2019. ON MAY 8, 2019, IT HAS BEEN BACK IN THE SHOP FOR SIX WEEK. THE FIRST TIME IT BROKE DOWN IN WAS IN THE SHOP FOR 6 WEEKS. I'M BEING TOLD THE OUTPUT SHAFT IS BEING REDESIGNED. WHEN YOU'RE GOING THOUGHT THE GEARS THE OUTPUT SHAFT BREAKS. YOU DON'T EVEN GET THOUGH THE 6 GEARS. THEN BIKE LOSES ALL POWER TRAIN ONCE THE OUTPUT SHALL. THIS IS VERY DANGEROUS WHEN YOU ARE IN TRAFFIC. YOU HAVE TO FIND A SAFE PLACE TO COAST TO THE SIDE OF THE ROAD. THIS IS THE THIRD TIME IT'S BEEN IN THE FOR THE SAME THING. FIRST TIME AUGUST 27, 2018. SECOND TIME OCTOBER 24, 2018. TOOK MY BIKE IN FOR THEM TO CHECK THE OUTPUT SHAFT AND BOLT. THIRD TIME MARCH 25, 2019.
I BROUGHT MY XG500 TO A HARLEY DAVIDSON DEALER TO FIX A RECALL ON THE FUEL PUMP. AFTER AN ESTIMATED 100 MILES, THE BIKE SUDDENLY LOST ALL POWER TO THE BACK WHEEL WHILE I WAS DRIVING ON THE HIGHWAY AT ABOUT 65MPH. THE THROTTLE WOULD REV UP THE ENGINE, BUT IT WASN'T MAKING ME MOVE. THIS PUT ME IN A VERY UNSAFE PREDICAMENT AND I HAD TO ROLL ACROSS LANES OF TRAFFIC WHILE DECELERATING.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
JULY 3, 2015 - IT STALLED TWICE WHILE SITTING COMPLETELY STOPPED AT STOP SIGNS WITH THE CLUTCH FULLY PULLED IN. IT IDLED LOW AND THEN COMPLETELY DIED. RESTARTING THE BIKE, I WAS ABLE TO GET IT MOVING WITH QUITE A BIT OF LEAPING AND LAGGING AND THE ENGINE SPUTTERING. ONCE UP AND THROUGH 1ST AND 2ND GEAR (SPUTTERING LIKE IF WAS MISSING FUEL) IT SEEMED TO SUDDENLY ENGAGE AND WAS OK. I COMPENSATED FOR THE LAGGING, BUT IT KEPT JUMPING AS IF SUDDENLY CATCHING WITHOUT PRESSURE ON THE THROTTLE INCREASING. IT DID THIS MOSTLY AT LOWER SPEEDS AT FIRST, BUT ALSO LEAPS WHEN AT HIGHER SPEEDS (45-55MPH) ON RURAL ROADS - AGAIN, JUMPING INTO THE HIGHER SPEED SUDDENLY AND WITHOUT AN INCREASE ON THE THROTTLE. ON JULY 18, 2015, THE BIKE JUMPED WHILE TAKING A TURN FROM ONE STREET ONTO ANOTHER, STARTLING ME AND CAUSING ME TO VEER FROM MY LANE AND LEFT OF CENTER, NEARLY TAKING ME OFF THE ROAD AS IT CONTINUED TO JUMP AND SPUTTER. I CORRECTED MY POSITION AND MARKED IT UP TO THE BIKE STILL NEEDING TO BE "BROKEN IN". JULY 31, 2015 - WHILE NORMAL SHIFTING AND INCREASING SPEEDS TO MATCH THE SPEED LIMIT, MY BIKE ACCELERATED TO A OF 40MPH BEFORE JUMPING, THE ENGINE LIGHT BRIEFLY FLICKERING ON AND THEN OFF A FEW TIMES, AND LOSING THROTTLE POWER. I TURNED THE BIKE OFF AND CHECKED THE CLUTCH, OIL, AND INDICATORS BEFORE RESTARTING, REVVING THE ENGINE AND REENTERING THE ROADWAY. THE ENGINE LIGHT DID NOT COME BACK ON PRIOR TO REENTERING. ONCE ON THE ROAD AND BACK UP TO 40MPH, THE BIKE JUMPED AGAIN, ENGINE LIGHT FLICKERED OF AND ON 4 TIMES AND REMAINED OFF. RETURN TRIP WAS SIMILAR.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .