RoadVitals

2019 Heil AJB9-1040 Hybrid

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 19, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2019 Heil AJB9-1040 Hybrid. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V380000

STRUCTURE:FRAME AND MEMBERS

May 19, 2019
769 units potentially affected
The defect: Entrans International LLC (Entrans) is recalling certain 2017-2020 Heil AJB9-1040 Hybrid trailers. Cracks may develop in the front and rear areas of the frame.
The risk: A cracking frame may affect vehicle handling, increasing the risk of a crash.
The remedy: Entrans will notify owners, and dealers will add reinforcement to the frames, free of charge. The recall began July 9, 2019. Owners may contact Entrans International customer service at 1-800-400-6913, extension 2978.
Entrans International LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB 21-350 (B)

ELECTRICAL SYSTEM

This Service Bulletin provides instructions on how to perform the required update of the Cortex Controller on all 2018+ Half/Pack, 2018+ Half/Pack (featuring Odyssey Controls, and 2020 LowRider units with a published delivery date before February 1, 2021. This controller update improves data reliability for Connected Collections and corrects a boot up problem that some Cortex Controllers experience in cold weather.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Heil AJB9-1040 Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2020010—
2019Viewing010—
2018010—
2017010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.