RoadVitals

2022 Highland Ridge Fw Open Range Roamer

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 8, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Apr 29, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2022 Highland Ridge Fw Open Range Roamer, most frequently naming the other / unspecified category. 3 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:ELECTRICAL

Apr 29, 2024
681 units potentially affected
The defect: Highland Ridge RV (Highland Ridge) is recalling certain 2022-2023 Mesa Ridge TT, Mesa Ridge XLT FW, Open Range Roamer FW, Open Range TT, Silverstar TT, and Silverstar XLT FW trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
The risk: A circuit board that overheats increases the risk of a fire.
The remedy: Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904606.
Highland Ridge RVManufacturer number 9904606View on NHTSA.gov

STRUCTURE

Aug 4, 2022
2,448 units potentially affected
The defect: Highland Ridge RV (Highland Ridge) is recalling certain 2022 Mesa Ridge, Mesa Ridge S-lite, Mesa Ridge XLT, Olympia, Olympia Lite, Olympia Sport, Open Range, Open Range Light, Open Range Roamer, Range Lite, Range Lite Air, Silverstar, Silverstar S-lite, and Silverstar XLT trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
The risk: An awning that drops or extends beyond normal operation can increase the risk of injury.
The remedy: Dealers will inspect and repair, or if necessary, replace awning fabric, free of charge. Owner notification letters were mailed August 31, 2022. Owners may contact Highland Ridge's customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904578.
Highland Ridge RVManufacturer number 9904578View on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

May 5, 2022
2,362 units potentially affected
The defect: Highland Ridge RV (Highland Ridge) is recalling certain 2021-2022 Mesa Ridge, Mesa Ridge XLT, Mesa Ridge S-Lite, Open Range, Open Range Roamer, and Open Range Lite fifth wheel and travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
The risk: A gas leak in the presence of an ignition source can increase the risk of a fire.
The remedy: Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed May 23, 2022. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904577.
Highland Ridge RVManufacturer number 9904577View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Jun 8, 2023

2022-HIGHLAND RIDGE ROAMER 5TH WHEEL-Consumer is writing in about a manufacture design flaw. Consumer states the rear jacks have only a 6 in. clearance from the ground. The clearance is not sufficient to clear a normal sidewalk curb or road situations that maybe encountered. Consumer has spoken to area repair services and they all agree and have seen them sheared off while their clients where traveling causing a safety hazard. Consumer contacted the manufacture and they stated that the "jack placement is per design". The consumer is "stating that the "per design" represents a manufacturing design flaw & potential hazard." Consumer is requesting a case be open to look into the issue. Photo's included of rear jacks.

NHTSA ID
11526110
Incident
May 16, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 23-090

STRUCTURE:BODY:DOOR

Slide Out Crack - Standard Repair Instructions

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Highland Ridge Fw Open Range Roamer by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010
2022Viewing130
2021010
2010010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.