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2019 Highland Ridge Fw Open Range Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Oct 19, 2022
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 14, 2019

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2019 Highland Ridge Fw Open Range. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Body & structure
Filed Oct 19, 2022

The contact owns a 2019 Highland Ridge Open Range Travel Trailer. The contact stated that while parked, there was a booming sound coming from the rear of the trailer. Upon inspection, it was discovered that the frame holding the 400-pound water tank had failed causing the water tank to dislodge from the trailer. The contact indicated that the bolts used to secure the frame had snapped causing the failure to occur. The trailer was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 5,000.

NHTSA ID
11489955
Incident
Oct 18, 2022
Mileage
5,000 mi
Visibility
Filed Apr 13, 2021

TL* THE CONTACT OWNS A 2019 HIGHLAND RIDGE OPEN RANGE RV. THE CONTACT STATED THE FRAMELESS WINDOW GLASS FRAME WAS EMERGING OUTWARDS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.*DT

NHTSA ID
11407843
Incident
Apr 10, 2021
Mileage
8,000 mi
Suspension
Filed Aug 14, 2019

WHILE TRAVELING FROM ST. JAMES, NY TO MYRTLE BEACH, SC, WE STOPPED FOR LUNCH IN MECHANICSVILLE, VA. IN ORDER TO TURN AROUND I HAD TO BACK INTO A DRIVEWAY. WHILE BACKING UP MY BROTHER-IN-LAW SAID THAT THE TWO TIRES ON THE DOOR SIDE OF MY CAMPER WERE TOUCHING. UPON FURTHER INVESTIGATION IT WAS DISCOVERED THAT THE REAR LEAF SPRING HANGER FAILED. IT BROKE AT BOTH BENDS IN THE HANGER. THIS ALLOWED THE REAR AXLE TO MOVE FORWARD CAUSING THE TWO TIRES TO TOUCH. AFTER THIS HAPPENED, I FOUND MANY OTHER POSTS (FORUMS AND SOCIAL MEDIA) WHERE THIS HAS HAPPENED TO MANY OTHER PEOPLE. SINCE LIPPERT MAKES THE CHASSIS THIS ISSUE IS NOT LIMITED TO ONLY HIGHLAND RIDGE CAMPERS. I HAVE FOUND INSTANCES OF LEAF SPRING HANGER FAILURES OF GRAND DESIGN, HEARTLAND & FOREST RIVER.

NHTSA ID
11245732
Incident
Apr 19, 2019
Mileage
2,455 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .