RoadVitals

Hometown Trolley Recalls, Complaints & Safety Data

NHTSA safety recalls, owner-reported complaints and investigations, by model and model year · 2008–2019

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received. This total counts a complaint once for each Hometown Trolley model year it names.
0
Safety recallsDistinct NHTSA recall campaigns covering at least one Hometown Trolley model year. One campaign can cover several models and many model years; it is counted once here.
7
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Models coveredModels with at least one model year that has enough NHTSA data to publish.
3
11 model years

Overview

Our database holds no NHTSA owner-reported complaints for Hometown Trolley. Our database also holds 7 safety recall campaigns covering at least one Hometown Trolley model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Hometown Trolley models

Ordered by total owner-reported complaint volume, which is not a ranking of quality

Hometown Trolley models with published safety data
ModelModel yearsComplaintsRecalls
Mainstreet2016–201903
Streetcar2016–201903
Villager2008–201907

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Complaint totals count a report once for each model year it names; recall totals count a campaign once per model.

Recently issued recalls

The 7 newest campaigns covering a Hometown Trolley vehicle in our database

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V0300003 Hometown Trolley models

SERVICE BRAKES, AIR:DISC:CALIPERDouble K, Inc is recalling certain 2017-2019 Hometown Trolley Villager, Mainstreet, and Streetcar trackless trolley buses, built on a Daimler trucks North America (DTNA) Freightliner chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.

19V0290003 Hometown Trolley models

SERVICE BRAKES, AIR:DISC:CALIPERDouble K Inc. (Double K) is recalling certain 2017-2018 Hometown Trolley Villager, Mainstreet, and Steetcar trackless trolley buses, built on a Daimler trucks North America (DTNA) Freightliner chassis. The brake caliper mounting bolts may have been insufficiently tightened.

17V5820003 Hometown Trolley models

SEAT BELTS; SEAT BELTS:FRONT:BUCKLE ASSEMBLYDouble K Inc. (Double K) is recalling certain 2016-2017 Hometown Trolley Villager, Mainstreet, and Streetcar trackless trolley buses, equipped with Recaro Commercial Bus Driver Seats, models Ergo R, Ergo D, AM71, AM72 and AM80. In the affected seats, the seat belt buckle may be stuck in the locked position, preventing the seat belt tongue from being able to be inserted and locked. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

14V766000Villager

EQUIPMENT ADAPTIVE/MOBILITYDouble K Inc. (Double K) is recalling certain Hometown Trolley Villager transit buses manufactured August 15, 2008, to May 24, 2014. The affected vehicles are equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

14V209000Villager

ELECTRICAL SYSTEMDouble K, Inc. (Double K) is recalling certain model year 2009-2010 Hometown Trolley Villager and Mainstreet trolleys equipped with A&M Systems-brand electric door actuators. Voltage spikes may damage certain electrical components and electrical circuits within the actuator, causing the circuit board to develop high resistance.

12V344000Villager

EQUIPMENT ADAPTIVE/MOBILITYDouble K is recalling certain model year 2007-2009 Hometown Trolley Villager and model year 2009 Hometown Trolley Mainstreet vehicles equipped with a Braun Vista-2 or Century-2 wheelchair lift. Over time and with frequent use, the roll stop latches on the outer barrier may become bent or misaligned.

11V559000Villager

EQUIPMENT:APPLIANCE:AIR CONDITIONERDOUBLE K (DBA HOMETOWN TROLLEY) IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 VILLAGER AND MAINSTREET BUSES MANUFACTURED FROM NOVEMBER 2008 THOUGH DECEMBER 2010 AND EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS, CONTAINING A DELPHI PACK-CON III FUSE HOLDER IN AN ALLIED MOTION MOTOR ASSEMBLY. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.

Browse by model year

Every year with at least one publishable Hometown Trolley model year

Data sources