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2023 Honda Accord Hybrid Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
139
Latest Jan 5, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
15
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Honda Accord Hybrid, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

49
reports

From owner reports, verbatim

Vehicle Power Loss and System Malfunctions I am writing to formally express my concern regarding a recurring and potentially dangerous issue with my vehicle, 2023 Honda Accord Hybrid. Twice while driving, the vehicle suddenly shut down on the freeway and completely lost power. In both cases, I was fortunately able to steer the car to the shoulder of the road, but this posed a serious safety risk. During these incidents, multiple system error messages appeared on the dashboard, including alerts related to braking, lane departure, and other critical functions. Alarmingly, this same issue has also occurred while the vehicle was parked in my garage. Each time, the only way to temporarily resolve the issue has been to shut off the vehicle and restart it. Upon restarting, the only remaining warning is related to the braking system, along with a prompt to bring the car to the dealership. If the vehicle is restarted again, all error messages disappear. I have contacted my dealership after each occurrence and brought the vehicle in for inspection. My car is currently at the dealership, and I am awaiting information on the cause of the problem and the proposed resolution. After the first time it happened, I have taken video/pictures of the errors and supplied same to the dealership. I consider this a serious safety concern—not only for myself but also for any passengers and other drivers on the road. Quite honestly, I am now afraid to drive the car, knowing that it could unexpectedly shut down at any moment without warning.

NHTSA ID 11670239 · filed Jun 30, 2025

Lost all power and the warning light came on concerning brake system failure. The car came to a complete stop and would not accellerate, so had to shut down the system and restart in the middle of the road and luckily was able to drive home with only a brake light illuminated. There is definitely something wrong with the electrical braking system

NHTSA ID 11667294 · filed Jun 16, 2025
All 49 reports naming electrical

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

45
reports

From owner reports, verbatim

Left a store on a frontage rd, drove about 1/2 mile , car just breaking out of no where, stoped in the middle of the road, the dash stated breaking malfunction see Dealer immidentaly car died, I restatred it , the dash still stated the same , the picture of the car had back lights flashing and the red Break sign was on , Took it to the nearest dealer and when they started it the warning system had erased. They inspected it, told me that they could not find anything wrong. I just leased it 2wks ago and only have driven it 3 times , not even a hundred miles and this happens. There were no warning signs of any kind . If I would have been approaching the freeway I could have been killed.

NHTSA ID 11686794 · filed Sep 12, 2025

Lost all power and the warning light came on concerning brake system failure. The car came to a complete stop and would not accellerate, so had to shut down the system and restart in the middle of the road and luckily was able to drive home with only a brake light illuminated. There is definitely something wrong with the electrical braking system

NHTSA ID 11667294 · filed Jun 16, 2025
All 45 reports naming brakes

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

40
reports

From owner reports, verbatim

From the beginning of my lease, the vehicle experienced repeated malfunctions of its safety and proximity sensor systems, including warning alerts and sensor-related failures. The vehicle was taken multiple times to an authorized Honda dealership for diagnosis and repair. Despite these repeated service visits, the safety sensor issues were never properly repaired or resolved. I later discovered that the vehicle was subject to an active safety recall, which was never disclosed to me, even though the vehicle was serviced at the dealership on multiple occasions. Subsequently, the vehicle was involved in an accident that resulted in a total loss. Based on the unresolved sensor failures and the undisclosed recall, I believe these safety defects may have contributed to the accident. This complaint is submitted to report a serious safety concern and to request that NHTSA investigate whether similar vehicles may present a broader safety risk.

NHTSA ID 11708705 · filed Jan 5, 2026

Left a store on a frontage rd, drove about 1/2 mile , car just breaking out of no where, stoped in the middle of the road, the dash stated breaking malfunction see Dealer immidentaly car died, I restatred it , the dash still stated the same , the picture of the car had back lights flashing and the red Break sign was on , Took it to the nearest dealer and when they started it the warning system had erased. They inspected it, told me that they could not find anything wrong. I just leased it 2wks ago and only have driven it 3 times , not even a hundred miles and this happens. There were no warning signs of any kind . If I would have been approaching the freeway I could have been killed.

NHTSA ID 11686794 · filed Sep 12, 2025
All 40 reports naming driver assistance

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

30
reports

From owner reports, verbatim

Lost all power and the warning light came on concerning brake system failure. The car came to a complete stop and would not accellerate, so had to shut down the system and restart in the middle of the road and luckily was able to drive home with only a brake light illuminated. There is definitely something wrong with the electrical braking system

NHTSA ID 11667294 · filed Jun 16, 2025

Vehicle Identification Number (VIN): [XXX] Vehicle Mileage: 29,200 miles Involved Honda Dealership: McGrath Honda, St. Charles, IL Details of Your Inquiry: I am seeking assistance regarding an ongoing issue with my 2023 Honda Accord Sport Hybrid. The first time I noticed this issue was in the summer of 2024, when I experienced a similar set of alerts while driving in a parking lot. At the time, I didn't think much of it, as the vehicle seemed to return to normal shortly afterward. However, on [XXX], the problem occurred again, but this time it was more serious. While driving in a subdivision in Bolingbrook, IL, at approximately 25-30 MPH around 8:10 PM, my vehicle malfunctioned and displayed numerous system alerts, including: Adaptive cruise control system problem, Collision mitigation braking system problem, Road departure mitigation system problem, Electric power steering system problem, Electric parking brake system problem, Tire pressure monitor system problem, Brake system problem, Brake hold system problem. Additionally, my Honda app sent a warning stating, “Brake system problem, drive with caution.” During this time, the vehicle experienced a significant loss of power, with no braking or acceleration available. I was unable to use the brake pedal or accelerate, which caused immediate safety concerns. Luckily, I was in a subdivision and not on a busier road like Weber Rd. or I-55, as this could have resulted in a dangerous accident. I was able to coast the vehicle to a stop at the side of the road, where I waited for a few minutes. I then cycled the vehicle off, waited a few more minutes, and turned it back on. The vehicle started, and I was able to drive back home. A video was recorded showing the alerts on the dashboard. I brought my vehicle to McGrath Honda for diagnostics on March 28, 2025. The dealership found multiple lost communication codes from various subsystems, but they were unable to replicate the issue. I am seeking guid INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

NHTSA ID 11653287 · filed Apr 7, 2025
All 30 reports naming engine

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

28
reports

From owner reports, verbatim

On 5/8/25 when the light turned green at the stop light, my car shut down while the gear was on drive. It immediately came back on with the dashboard showing warnings for the (TPMS), brakes system, stability system, among others. I accelerated while on drive but the car did not move forward. I turned the flashers on. I had cars behind me honking and going around me. I put the shifter in Park. A car behind almost rear ended me. I tried a second time to go by shifting the gear to Drive but I had no luck. I put it back in Park and turned it off. I turned it back on and the dashboard seemed fine, the car accelerated when I shifted it to Drive. This is the second time that the same car shut down on me, the first time was over a year ago when the car was in motion at around 40 mph, I was able to pull over. The first time the dealer replaced a part and told me the problem was fixed. This time around the advisor said there's nothing they can do because they can't replicate the problem. It's very concerning because it can happen at any time anywhere at any speed.

NHTSA ID 11660177 · filed May 10, 2025

12/22/23: I was accelerating onto the highway when multiple error messages popped up on the screen related to brakes, emission system, power steering, and others. The car’s accelerator lost power and slowed to a stop on the side of the highway. The interior electronics didn’t lose power, and neither did power steering or power brakes to my knowledge. I restarted the car and the warning lights remained on, however the accelerator appeared to function normally. Honda was unable to diagnose or fix. 3/31/25: I was pulling out of a parking deck when the engine lost power (no throttle) at the same time that multiple error messages came on to the screen. I coasted into a parking spot (brakes appeared to work) and turned the car off. I turned it back on and all of the lights had turned off except a warning about the brakes and TPMS (I think). The engine appeared to work normally, and I immediately drove to the Southpoint Honda service center. 4/8/25: Recap from Honda: Your car had a couple issues, they're all related. The first thing you're complaining about the stalling condition that is a known issue. There's a software update that fixes that. So I got it in here to do the software update, but then I could not communicate to the vehicle. The can Gateway module was unresponsive, which the car will run fine without it. But then, I can't talk to the car. So after testing everything and finding the module to have failed, I replaced the can Gateway this morning. Everything's communicating fine and software is updating right now for the module. Then I'm going to update the pgmfi software for the ICM system to correct the communication loss within the network that causes the stalling issue. So those two issues will be corrected.

NHTSA ID 11653632 · filed Apr 9, 2025
All 28 reports naming fuel system

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

19
reports

From owner reports, verbatim

Component/System that failed or malfunctioned: Power Train: automatic transmission internal (CVT). The vehicle stops responding to acceleration, remains static while the engine continues at high revolutions, without generating forward movement. The component is available for inspection upon request. How safety was put at risk: The incident occurred while driving on the highway. By losing acceleration power and not being able to maintain the required speed according to traffic laws, I was at risk of being struck by other vehicles traveling at normal highway speed. This situation posed an immediate danger to both myself and other drivers. Problem reproduction/confirmation: The dealership inspected the vehicle and informed me that, at this time, there is no safety bulletin related to my unit. Inspection by third parties: I have scheduled an appointment with the dealership for September 5, 2025, where a more detailed evaluation of the problem is expected to be performed. Warning signs or prior symptoms: When the failure occurs, several warning lights illuminate on the dashboard and then turn off. Timeline / first occurrence: The failure occurred on August 14, 2025, at 9,215 miles. Related campaign reference: There is an existing NHTSA recall campaign for the same vehicle model: NHTSA Campaign ID: 23V588000

NHTSA ID 11681081 · filed Aug 16, 2025

Vehicle Power Loss and System Malfunctions I am writing to formally express my concern regarding a recurring and potentially dangerous issue with my vehicle, 2023 Honda Accord Hybrid. Twice while driving, the vehicle suddenly shut down on the freeway and completely lost power. In both cases, I was fortunately able to steer the car to the shoulder of the road, but this posed a serious safety risk. During these incidents, multiple system error messages appeared on the dashboard, including alerts related to braking, lane departure, and other critical functions. Alarmingly, this same issue has also occurred while the vehicle was parked in my garage. Each time, the only way to temporarily resolve the issue has been to shut off the vehicle and restart it. Upon restarting, the only remaining warning is related to the braking system, along with a prompt to bring the car to the dealership. If the vehicle is restarted again, all error messages disappear. I have contacted my dealership after each occurrence and brought the vehicle in for inspection. My car is currently at the dealership, and I am awaiting information on the cause of the problem and the proposed resolution. After the first time it happened, I have taken video/pictures of the errors and supplied same to the dealership. I consider this a serious safety concern—not only for myself but also for any passengers and other drivers on the road. Quite honestly, I am now afraid to drive the car, knowing that it could unexpectedly shut down at any moment without warning.

NHTSA ID 11670239 · filed Jun 30, 2025
All 19 reports naming powertrain (other)

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

13
reports

From owner reports, verbatim

Subject: Complaint Regarding Steering Noise Issue on 2023 Honda Accord Hybrid Dear Honda Customer Service, I am writing to formally file a complaint regarding the steering issue on my 2023 Honda Accord Hybrid, purchased in June 2023. •In July 2024, when my vehicle had around 29,540 miles, I first reported a steering noise issue to the dealership. At that time, the dealer only applied lubrication, which did not resolve the root cause. •In July 2025, when the mileage was around 60,440 miles, the same steering noise reappeared. The dealership replaced the right inner tie rod and performed an alignment, but the noise persisted. Later, they concluded that the steering rack would eventually need replacement. •I also noticed that this issue only occurs in extremely hot weather (high summer temperatures around 90°F). Once the temperature drops to around 70–80°F, the noise disappears completely. Because of this seasonal nature, the problem is very hard to reproduce during normal conditions, and it was not fully diagnosed while the car was still under warranty. Now, Honda has denied goodwill repair, stating that the vehicle has exceeded 60,000 miles. However, I strongly believe this problem started during the warranty period (July 2024) and was not properly resolved by the dealer, despite multiple visits. The issue is clearly related to a defect that only appears in extreme temperatures, which is beyond my control as a customer. This is extremely disappointing, as I have always trusted Honda’s reputation for quality and reliability. A steering problem is a serious safety concern, and denying repair based solely on mileage—when the defect clearly originated under warranty—feels unfair and unprofessional. I am requesting that Honda reconsider this case and provide goodwill repair coverage for the steering rack replacement. If this matter is not addressed, I will have no choice but to escalate my complaint to the National Highway Traffic Safety Administration (NHTSA),

NHTSA ID 11682348 · filed Aug 22, 2025

Ride quality is so bad and uncomfortable i am struggling to drive it straight and makes me so tired been in service 3 times for this issue and everyone says they can replicate the issue. Even bought brand new tires and doing the same

NHTSA ID 11681173 · filed Aug 17, 2025
All 13 reports naming steering

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

6
reports

From owner reports, verbatim

The contact owns a 2023 Honda Accord Hybrid. The contact stated while driving 30 MPH, the check engine warning light illuminated, and the message "Emission System Problem - Power May Be Reduced - See Your dealer" was displayed. The vehicle went into LIMP mode and lost motive power. The contact was able to pull to the side of the road. The vehicle was able to restart after several attempts. The check engine warning light remained illuminated, and the message was displayed. The contact stated that the failure recurred while driving on a second occasion. Additionally, the contact stated while driving 75 MPH on another occasion, the failure recurred, nearly causing the vehicle to be rear-ended. The contact was able to pull to the side of the road. The contact stated that upon turning off and restarting the vehicle, the contact was able to continue driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 14,559.

NHTSA ID 11636570 · filed Jan 17, 2025

The contact owns a 2023 Honda Accord Hybrid. The contact stated while driving 40 MPH, the vehicle inadvertently lost motive power. The driver pulled over to the shoulder of the roadway; however, the vehicle failed to restart. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the hybrid charging system, resulting in a depleted hybrid battery. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 10,000. The VIN was not available.

NHTSA ID 11608827 · filed Aug 15, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

5
reports

From owner reports, verbatim

The yellow brake System Light illuminates on my dash. . I took my car to the Dealership immediately after the Brake System notification illuminated and the Dealer said they don't know how or why. I have a photo of the illuminated yellow light. My Electronic brake doesn't engage correctly when my car is parked I have video of the Electronic brake operating incorrectly. When i speak to the dealership they state that the Red Brake light did activate incorrectly. My car also slammed the brakes when there was nothing in front of me, causing the seatbelt to pull my neck violently. I was at risk of being rear ended. I've reported this to Honda America multiple times. The last incident caused so much anxiety and panic that I will not drive this car. I do not and will not continue to drive a car with brake issues. Please investigate. My car has been to the dealership nine times in one year and parked since 2/7/25.

NHTSA ID 11647457 · filed Mar 10, 2025

This is in reference to the current recall on my vehicle for the front seatbelts. I have called a few dealerships over the last few months trying to get it fixed. At first they said there was no info about what to do, then followed by the "theres no parts" right now so there's nothing that can be done. I was able to finally take it in to get fixed as the service advisor told me that they are able to fix it. A few days passed and they told me "actually we dont have the parts to fix it" and told me that they wouldn't even test if it passed or failed (needing repair or not) becuase if it failed they would not be able to give me the car back for safety concerns. If it is such a safety concern then I believe that I shouldn't be driving the car at all. I just have to "deal with it" and take the risk that my car might or might not be affected and in turn if I get in an accident it could cause me more harm. I feel that at this point, about 6 months after the recall was announced, if it cannot be fixed the car as whole needs to be recalled / bought back and not put customers in a position to keep wondering when this is going to get fixed.

NHTSA ID 11581752 · filed Apr 8, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

4
reports

From owner reports, verbatim

The contact owns a 2023 Honda Accord. The contact stated that while driving at 70 MPH, there was an abnormal sound coming from inside the vehicle. The contact stated that the sunroof had shattered. No warning light was illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 28,000.

NHTSA ID 11684590 · filed Sep 2, 2025

Only four months of owning a 2023 Accord Hybrid EX-L the drivers side mirror with BSI-blind spot information, no longer is viewable at highway speeds. The dealership is aware but they say there is nothing they can do about this. I was told by the dealer that this particular drivers side mirror is on a very long back order across the country. I was told some mirrors were replaced but the same issue is occurring. Everyone is waiting on Honda to come up with a solution. It’s a dangerous situation while attempting to change lanes on the highway and not be able to view out the drivers side!

NHTSA ID 11567423 · filed Jan 24, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

2
reports

From owner reports, verbatim

Drivers seat is loose. Dealership agreed seat is loose but other new cars at dealership have loose seats too so they decided it is expected. Seat isn't loose when car is off and seat is fully back. But when you start car and seat moves forward, the seat clicks back and forth when you drive when speeding up or slowing down. It seems there is play or something loose. I've had other hondas years ago and none of my cars, including my honda pilot do this. Dealership said i should wait till someone reports it and recall because if they swap out the seat they say it will have the same problem. this problem has been with the car since i bought it new. I've reported 2x to the dealership and they said there isn't anything they can do.

NHTSA ID 11669701 · filed Jun 27, 2025

Driver seat moves foward when brakes are applied. Took to dealer they stated they couldn't find anything wrong. Took me to another car and shake a driver seat and state they all move some. I own several vechicles and they never moved when breaking a vechicle.

NHTSA ID 11562855 · filed Dec 31, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

The 12" infotainment screen flickers and turns off. The screen is most unresponsive. The screen never works with the headlights on. The screen flashes at night causing safety issues. Backup camera doesn't work. Multiple complaints found on redit regarding the same issue. I took to the dealer and they said I needed a replacement screen and it would cost $1200+. This is a practically new car.

NHTSA ID 11663271 · filed May 27, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

Both front door weather seals are constantly popping off along the top edge of the door above the window. I've have to press them back on 4-5 times in the 18 months I've had the car and it only has 27,500 miles. I had the dealer attempt to fix this at the last oil changes and it again came off afterwards. This seems like a design flaw since it keeps happening even after the dealer fix.

NHTSA ID 11624560 · filed Nov 11, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

Ride quality is so bad and uncomfortable i am struggling to drive it straight and makes me so tired been in service 3 times for this issue and everyone says they can replicate the issue. Even bought brand new tires and doing the same

NHTSA ID 11681173 · filed Aug 17, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

235-40-19 Bridgestone stock tires wore out before 25,000 miles causing wheemls to bed easily. Had to repurchase wheel replacements and new tires after 1 year of purchase

NHTSA ID 11589821 · filed May 21, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

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