2024 Honda Accord Hybrid Fuel system Problems

Vehicle shakes roughly and vibrations on this 2024 Honda Accord hybrid when transitioning from electric to gas motor at idle. This occurs sporadically but generally when idling in traffic or a drive thru etc. The electric motor is working in this idle stage, but when the heater or AC is on and you are idling for a period of time, it will kick on the gas motor causing shaking of the vehicle. This occurs mainly when the gas motor is kicking on from idle and sometimes when it shuts itself back off again. This problem was reported to selling dealer Smail Honda at a service appointment on 6/9/25. Tech did not find the problem and left these notes: "Scanned computer for faults and none present. Vehicle operating as designed." In my opinion, the vehicle is not operating as designed and this could be a possible safety issue so I'm filing this incident with NHTSA.

NHTSA ID

11666852

Incident

May 16, 2025

The contact owns a 2024 Honda Accord. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11637347

Incident

Oct 14, 2024

The brake system sensor light appears on the dashboard and cuts off supply to the gas pedal. Not able to accelerate while sensor turns on, which is very unsafe.

NHTSA ID

11636637

Incident

Jan 10, 2025

Complaint Regarding Unresolved Recall #24V-763 and Persistent Defects – 2024 Honda Accord Hybrid Dear NHTSA I am filing a formal complaint regarding an unresolved recall (#24V-763) and persistent defects with my 2024 Honda Accord Hybrid EX-L. Since purchasing this vehicle in December 2023, it has exhibited numerous defects and abnormal behavior Recall pertains to a defect in the high-pressure fuel pump, which increases the risk of fuel leaks and potential fire. Honda has confirmed that repair parts will not be available for an extended period. The following warning messages appeared within the first few weeks of ownership in January 16/2024: Power Steering Problem: Road Departure Mitigation Problem: Collision Mitigation Braking System Problem: Adaptive Cruise Control Problem:Lane Keeping Assist Problem: While these specific issues have been resolved, the experience revealed a pattern of negligence and inadequate support from the dealership, undermining my confidence in their ability to address future problems effectively. The combination of unresolved recall #24V-763, persistent defects, and lack of dealership support has left me with a vehicle that is unsafe and unreliable. Since its purchase, several parts have already been replaced, further demonstrating a pattern of defects and unreliability. I have completely lost confidence in this car’s quality, safety, and functionality. These issues demonstrate that the car has not met reasonable standards of quality and functionality since its purchase. I respectfully request that NHTSA investigate the following: Honda’s inability to provide a timely remedy for recall and the safety risks associated with the delay. The repeated refusal of the authorized dealership to adequately address reported defects and provide appropriate service. My eligibility for a replacement vehicle under federal safety and consumer protection laws, given the vehicle’s history of unresolved issues and significant safety risks. Case #15201943

NHTSA ID

11634971

Incident

Jan 16, 2024

My car that i just recently purchased, has an active recall on the fuel pump and it has now been more than 60 days with no remedy. My car is leaking and i fear everytime i drive that it may catch on fire if the fuel leak occurs in the presence of an ignition source.

NHTSA ID

11632923

Incident

Oct 14, 2024

Re: Two Honda Fuel Pump Recalls in 10 Months In 60 years of driving, I never had a recall on a car until February 2024. In the past 10 months, I have had 2 Hondas recalled for life-threatening fuel pump issues. 1) In 2019, I purchased my first Honda, a Civic. 2) In February, 2024, I received a recall on the 2019 Honda Civic for an improperly constructed fuel pump. I was told the car could just stop - and cause an accident in highway driving. I was also told the replacement part for the fuel pump would not be available until the fall of 2024, at least 6 months later. I did not feel safe driving that car so I traded it into Lia Honda in Northampton, MA for a new 2024 Honda Accord Hybrid. 3) On December 16, 2024, I received a recall on the fuel pump for the new Honda Accord which stated that “due to improper production, the high-pressure fuel pump may crack and leak fuel” which “in the presence of an ignition source can increase the risk of a fire, crash or injury.” From the recall notice“the replacement parts needed to repair your vehicle currently are not available…” Once again, I owned a Honda that would be life-threatening to drive. Because of Honda’s improper fuel pump production, I had to buy my second new car in 10 months. I have a new car - not a Honda. What kind of quality control does Honda have??

NHTSA ID

11632740

Incident

Dec 16, 2024

I was driving at about 40 mph and the car lost all power and stopped in the middle of the road. Most all of the warning lights were on like low air pressure, reduced brakes and a brake problem light etc. Turned the car off and restarted and drove another 5 miles with the brake problem light still on. Stopped and restarted car and the brake light went off and all seems normal now. From my reading on Honda Accord Forums it might be a bad ICM unit? Will be contacting a Honda dealer soon.

NHTSA ID

11632339

Incident

Dec 24, 2024

The Honda dealers do not have the parts to repair the fuel pump recall...and they have no idea when or if they will receive the parts...very frustrating since this was a brand new car purchase

NHTSA ID

11629695

Incident

Dec 9, 2024

The contact owns a 2024 Honda Accord. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds and attempting to accelerate, the vehicle was hesitating. The contact stated that the failure was more pronounced while driving up an incline. There were no warning lights illuminated. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 22,400. VIN tool confirms parts not available.

NHTSA ID

11622511

Incident

Jul 29, 2024

Mileage

22,400 mi

I received a recall notice yesterday for my car, [XXX] . I called 3 dealerships in my area today and they all say they don't know when parts will be available. And how am I supposed to use my car now if they have no responsibility for what may happen. There is no date when I can check and replace the recalled part. I have called bill page Honda 6715 Arlington Blvd, Falls Church, VA 22042 and called a couple other dealerships no one knows when they will receive the parts and be able to check if there is a problem and replace the recalled part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11621442

Incident

Oct 21, 2024

I am writing to let you know that 10/2/2024 my 2024 Honda Accord Hybrid Sport had sudden loss of drive-line power while I was traveling on the highway at 75mph. I was able to safely coast/navigate to the shoulder and stop. Steering and braking systems were normal. The car would not drive or restart once stopped. A tow truck was called to tow my car to the nearest Honda dealer to be fixed. There were no warning lights or sounds prior to this incident. Dealer determined root cause of problem was PCM not communicating with charging system. The PCM was replaced under warranty and my car was ready for pickup 10/18/2024

NHTSA ID

11620806

Incident

Oct 2, 2024

I started smelling gas getting in and out and near the car. I checked under the car when I first started smelling it and for maybe a couple more days before it had an appointment for PDR repair at body shop. I wasn’t seeing gas. I had night dropped the car at the body shop and when they smelled it they called and asked if they could take it to Honda of Lincoln for me. They said it was a puncture, denied warranty coverage (not a defect) and sent info to me to send to Honda Corporate who they told me to call - they wanted $5,000 to pull the engine and drop the rear end to feed a new line in with the idea that Honda might offer assistance. Honda is trying to settle with me - I’m holding out though - part of the settlement would be I don’t get to keep the line - I keep thinking about how I was smelling it for some days before any was visible on the ground - as if it started very small and grew - even now (it’s been parked) if you put the line under pressure after you shut it off it will only leave about an 8 inch spot which is an incredibly small amount of gas. I made an appointment for next week at another shop- I want to keep it and get it looked at by some university professor who knows something about plastics and find out for sure if this is a defect or not -Actually I should clarify that what I term a settlement they characterize as assistance in the form of them absorbing a portion of the repair costs, but they still say I can’t keep the line.

NHTSA ID

11613226

Incident

Aug 23, 2024

Sudden Loss of power. All warnings on. Limp mode only. Brought to dealer with brake system problem message. Restarted hours later and okay with no codes. Now worry on freeway about being rear ended if it happens again. Went from 70 to 20 all at once.

NHTSA ID

11585573

Incident

Apr 24, 2024

Car has 4800 miles. I've owned since new (5 months). No issues prior to this. Stopped a stoplight. The gas engine stopped running, which is typical for a hybrid when not moving. After 15 seconds, every warning/error message started cycling on the driver's dashboard screen, referencing "brake system malfunction" among many other failures. Pressing the gas pedal and there was no forward movement. Brakes still worked. Put in park. Pressed "Start" to shut down car. It didn't fully shut down (dash still lit up). Pressed Start again, still many errors but car would move. Drove immediately home. After 2 hours, pressed Start again and no errors. After 2 days of no driving, got appointment with local Honda Dealer Service. Drove it carefully and had no issues. After two additional days of evaluation, Honda says it's the ignition control module (part# 5k80030BA06). They had to keep the car longer to allow regional Honda rep to inspect and document the car's issue, as they said this issue is becoming a trend. Lastly, they told me it could take 6 months to get the part, due to a "national backorder" but offered no options/alternatives. Said car is unsafe to drive. This is unacceptable and I hope is investigated. This is a very dangerous issue. Had I been driving, it could have been far worse result. Attached is a photo of 1 of the many error messages that rotated on the dashboard.

NHTSA ID

11583947

Incident

Apr 15, 2024