MY VEHICLE'S REAR PASSENGER CAMBER IS SIGNIFICANTLY OUT OF SPEC, AND HAS BEEN AS SUCH AT LEAST SINCE 5/2/2014 / 35522 MILES. AS A RESULT, I HAVE EXCESSIVE TIRE WEAR ON TIRES IN THAT POSITION. MY CURRENT MILEAGE IS 81K. INDICATION FROM HONDA SERVICE IS THAT READ CAMBER IS NOT ADJUSTABLE ON MY VEHICLE. I AM NOT THE ORIGINAL OWNER OF VEHICLE -- I PURCHASED IT 6/17/2016. I RECENTLY LEARNED THAT PREVIOUS OWNER HAD 4 WHEEL ALIGNMENT PERFORMED ON 5/2/2014 BY A HONDA SERVICE CENTER, WHICH DID NOT BRING REAR PASSENGER CAMBER INTO SPEC. WHILE IT APPEARS THE VEHICLE WAS WITHIN 3YR/36K MILE WARRANTY, NO REPAIR WAS PERFORMED -- I DO NOT KNOW WHY. I CAN PROVIDE COPY OF THE REPAIR PAPERWORK. I CONTACTED HONDA AMERICA CUSTOMER CARE AND OPENED A CASE WITH THEM ON THIS ISSUE. I DID SO TO SEEK ASSISTANCE WITH REPAIR COSTS SINCE THE ISSUE WAS PRESENT DURING ORIGINAL WARRANTY PERIOD. THEIR RESPONDED THAT THEY WOULD NOT HELP (I.E., WOULD NOT ASSIST IN REPAIR COSTS) SINCE I PURCHASED VEHICLE AS-IS AND WASN'T OWNER DURING THE TIME THE ISSUE WOULD HAVE BEEN COVERED UNDER WARRANTY. THEY ALSO SAID THERE WERE NO RELATED RECALL CAMPAIGNS. ON A RELATED NOTE, I PREVIOUSLY OWNED A 2007 CIVIC GX WHICH EXPERIENCED THE SAME EXACT SAME PROBLEM. IN THAT CASE, HONDA AMERICA CUSTOMER CARE ASSISTED WITH DIAGNOSIS AND COST OF REPAIR. AFTER THEIR TECHS DISCUSSED WITH SERVICE MECHANICS, IT WAS DETERMINED THAT THE VEHICLE'S REAR PASSENGER SPRING HAD FAILED.
- NHTSA ID
- 11064265
- Incident
- Jan 22, 2018