2025 Honda Civic Hatchback Owner Complaints

The contact owns a 2025 Honda Civic Hatchback. The contact stated that while driving 55 MPH, the vehicle suddenly shutoff with the check engine warning light flashing on the instrument panel. The contact pulled over to the side of the road and the vehicle was restarted. The warning light was off after the vehicle was restarted. An OBD2 scan tool was used to scan the vehicle and the DTC for a misfire in cylinder #3 was retrieved. The contact shifted into Sport Mode and the vehicle drove normally. The dealer was notified of the failure and associated the failure with bad gasoline. The contact stated the failure reoccurred. The manufacturer was notified of the failure. The vehicle was taken to the dealer where the technician confirmed the use of poor gasoline as the failure. The dealer flushed the fuel system and added new spark plugs. The contact stated that 6,000 miles later the failure returned. The dealer suggested an upgrade to premium fuel and stated that the high ethanol in the gasoline was causing the spark plugs to overheat and cause the misfire. The failure mileage was 33,000.

NHTSA ID

11773045

Incident

May 30, 2026

Mileage

33,000 mi

The contact owns a 2025 Honda Civic Hatchback. The contact stated that while driving 55 MPH, the steering wheel seized. The vehicle was taken to a dealer where it was diagnosed, and the contact was advised that the electric gear box assembly had failed and needed to be replaced. The vehicle was scheduled for the repair. The manufacturer was notified of the failure. The contact referenced NHTSA Campaign Number: 24V744000 (STEERING); as a possible cause for the failure. The failure mileage was 21,400.

NHTSA ID

11768485

Incident

Oct 1, 2026

Mileage

21,400 mi

The contact owns a 2025 Honda Civic Hatchback. The contact stated that while driving at an undisclosed speed and turning the steering wheel, the steering wheel was making an abnormal groaning sound. The failure was a recurring failure. The dealer was contacted and informed the contact that the steering wheel sound was normal. The manufacturer was not made aware of failure. The failure mileage was approximately 2,000.

NHTSA ID

11747966

Incident

Mar 16, 2026

Mileage

2,000 mi

The contact owns a 2025 Honda Civic Hatchback. The contact stated that while driving at an undisclosed speed with the cruise control feature activated, the cruise control became inoperable. There was no warning light illuminated. The contact stated that the vehicle regained cruise control functionality after shutting off and restarting the vehicle. The vehicle was taken to the dealer; however, the failure could not be duplicated. The manufacturer was not notified of the failure. The approximate failure mileage was 14,000.

NHTSA ID

11742310

Incident

Nov 19, 2025

Mileage

14,000 mi

The contact owns a 2025 Honda Civic Hatchback. The contact stated that while driving 5-10 MPH, the vehicle jerked abnormally. The contact stated that the jerking was slow and heavy. The contact stated that while driving and accelerating, the vehicle jerked hard and then stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer, and while being test-driven the vehicle jerked hard. The mechanic checked underneath the hood and suggested that the contact use premium fuel. The vehicle was not diagnosed or repaired. The vehicle was taken to another dealer, Headquarters Honda in Clermont Florida, where it was diagnosed and determined that the transmission was jerking, and there was no fix for the failure. The contact stated that the Attorney General had opened a Lemon Law case. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 500.

NHTSA ID

11706477

Incident

Aug 22, 2025

Mileage

500 mi

The contact owns a 2025 Honda Civic Hatchback. The contact stated that while operating the vehicle, a tinging and clicking sound was coming from the steering column while turning the steering wheel in either direction. The vehicle was taken to the local dealer, who replaced the steering gear spring and steering sensor, and the vehicle was repaired. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 24V744000 (STEERING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 1,400.

NHTSA ID

11686913

Incident

Sep 1, 2025

Mileage

1,400 mi