Owner-reported complaints naming the other system, filed with NHTSA
Data refreshed
Other / unspecified reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Mar 12, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
1%
of 702 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2002 Honda Civic submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming other
Shown in the owner’s own words, exactly as filed
AirbagsOther / unspecifiedSeat belts
Filed Mar 12, 2019
Crash reported
I HAVE HAD MY SRS LIGHT ON SINCE I PURCHASED THIS CAR IN JULY OF 2017. MY SEAT BELTS DO NOT LOCK AT THE APPROPRIATE TIMES. I WAS ALSO INVOLVED IN A WRECK DRIVING IN RAIN ON THE INTERSTATE AND HYDROPLANED. I HIT A MEDIAN GOING ABOUT 50 MPH. NO AIR BAGS EJECTED FROM THE IMPACT. THE RESULTS OF THE IMPACT WERE A DENTED FENDER, REPLACEMENT OF THE DRIVER SIDE CONTROL ARM, NEW BALL JOINTS, AS WELL AS A DESPERATELY NEEDED TIRE ALIGNMENT. I FEEL IF THIS IMPACT WAS HARD ENOUGH TO BEND THE CONTROL ARM THEN MY AIR BAGS SHOULD HAVE EJECTED, BUT I'M NO MECHANIC. THANK YOU.
NHTSA ID
11186177
Incident
Aug 19, 2018
Mileage
142,000 mi
Driver assistanceEngineOther / unspecified
Filed Jul 15, 2011
Crash reported
TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT WAS DRIVING 30 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED ABNORMALLY AT A RAPID PACE. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND SHIFTED INTO PARK IN ORDER TO STOP THE UNINTENDED ACCELERATION. THE VEHICLE DID NOT STOP UNTIL CRASHING INTO THE REAR OF ANOTHER VEHICLE. THE POLICE ARRIVED TO THE SCENE AND ADVISED THAT THE ACCELERATOR WAS STUCK. THE VEHICLE WAS THEN TOWED TO A LOCAL DEALER WHERE THEY WERE UNABLE TO LOCATE OR DUPLICATE THE FAILURE. THE VEHICLE WAS LATER INSPECTED BY A PERSONAL FRIEND WHO DISCOVERED AN ALUMINUM NAME PLATE FROM THE SPECTRE AIR FILTER (MODEL NUMBER: 888911) (NA) WAS LODGED BETWEEN THE HOUSING AND THE BUTTERFLY, CAUSING THE THROTTLE TO BECOME STUCK OPEN AND THE VEHICLE TO ACCELERATE. THE FAILURE MILEAGE WAS 96,000. THE NAME PLATE WAS GLUED ONTO THE AIR FILTER. SAFETY PROBLEM IS WITH THE AIR FILTER NOT THE CAR. UPDATED 11/16/2011 *LN *TR
NHTSA ID
10412441
Incident
Jul 12, 2010
Other / unspecifiedSuspension
Filed Dec 31, 2009
I PURCHASED MY HONDA CIVIC BRAND NEW IN FEBRUARY OF 2002. I HAD MY RIGHT FRONT STRUT REPLACED THE FIRST TIME ON APRIL 8, 2003. I HAD TO HAVE THE SAME RIGHT FRONT STRUT REPLACED AGAIN ON FEBRUARY 22, 2004. MY CAR WENT OUT OF WARRANTY IN 2005, HOWEVER I STILL NOTICED THAT THE AUTOMOBILE DID NOT SEEM TO HANDLE BUMPS/HOLES IN THE ROAD VERY WELL, SHAKING AND RATTLING WITH EVERY ONE. BEING A FAIRLY YOUNG DRIVER, AND THIS BEING MY VERY FIRST CAR, I DID NOT REALIZE THAT THIS WAS AN ACTUAL PROBLEM - I JUST THOUGHT THAT IT WAS THE WAY THE CAR HANDLED. I HAD THE CAR LOOKED AT FOR ANOTHER REASON NOT TOO LONG AGO AND WAS INFORMED BY MY MECHANIC THAT THIS WAS NOT NORMAL AND WAS DUE TO YET AGAIN A SUSPENSION/STRUT PROBLEM. I HAVE ENCOUNTERED SEVERAL HONDA CIVIC OWNERS, ESPECIALLY WITHIN THIS PARTICULAR GENERATION OF CIVIC THAT HAVE HAD THE SAME PROBLEM AS I HAVE. I BELIEVE THE PARTS TO BE DEFECTIVE. *TR
NHTSA ID
10297645
Incident
Apr 8, 2003
Mileage
8,374 mi
Other / unspecifiedSuspensionTransmission
Filed Oct 20, 2007
HONDA CIVIC 2002 MANUAL TRANS TO MCKEEVER AUTO BRADENTON, FL CHECK RATTLING SOUND IN ENGINE AREA, MAYBE AC? MCKEEVER COULD NOT FIND PROBLEM WITH AC,TOOK TO BRADENTON HONDA TOLD COMING FROM TRANS,HONDA MECH NO IDEA WHY. HAD A TRANS FLUID CHANGE USING HONDA FLUID . NO SIGN OF DETERIORATION FLUID,TRANS WORKED FINE, BUT STILL NOISE. NOW HUMMING UNDER HOOD, TOOK TO TIRES PLUS GOT AXLE. DROVE 1200 MILES TRANS STARTS POPPING OUT OF 5 GEAR. TOOK TO MCKEEVER, USA TRANS SAID NEEDED TRANS. COULD REBUILD FOR $2500 NO GUARANTEE.HONDA SAID NO WARRANTY EXTENSION, BULLETIN, OUT OF WARRANTY; NEW TRANS 6000 TECH CAN NOT OPEN TRANS MUST GO TO FACTORY NO ONE WOULD FIX PROBLEM, OPTIONS REBUILD, GET ANOTHER. GOT USED TRANS LOW MILES MCKEEVER INSTALLED REPLACED HONDA SEALS AND FLUID, DROVE 400 MILES LIKE NEW SUDDENLY AT HIGH SPEED ENGINE RACED TRANS POPPED OUT 5 GEAR.RETURNED MCKEEVER?S. FOUND NUMEROUS BULLETINS,COMPLAINTS HONDA TRANS, INCLUDING SAME FOR 01. MCKEEVER?S PUT ORIGINAL TRANS IN CIVIC, TOOK TO HONDA CONTACTED TO REPORT CASE #N012007-10-1601112, TOLD NO BULLETINS ON TRANS FOR MY CAR. TOLD HONDA BULLETIN 01-081 FOR THE 01 CIVIC SAME PROBLEM.HONDA TOLD ME CAR NOT PART OF THAT. TOLD ONLY 01, DRIVE FROM MCKEEVER FOUND THE TRANS SAME AS BEFORE POPPING OUT OF GEAR QUICKLY GOT WORSE UNABLE TO HOLD. HONDA INSPECTED VEHICLE FOUND AXLE SLIPPED OUT, TRANS FLUID LEAKED,TOOK PICTURES HONDA TOLD ME AXLE WRONG, DID NOT FIT, DROVE IN 4TH GEAR TO TIRES PLUS WHO TALKED TO HONDA, THEN PUT AXLE IN SHOWED ME IT FIT.ORDERED ANOTHER AXLE INSTALLED IT SHOWED ME IT FIT. DO NOT KNOW IF AFTERMARKET AXLES FOR THIS VEHICLE ARE SAFETY ISSUE OR IF IT CAUSED DAMAGE TO TRANS REQUESTED ANOTHER USED TRANS. FROM MCKEEVER AUTO WAITING TO CONFIRM AXLE HOLDING.CONTACTED HONDA BACK, HONDA LIED THERE R ISSUES WITH THESE TRANS. HONDA LIED THAT TECH'S CAN NOT OPEN TRANS HAD TO GO TO FACTORY. ORIGINAL TRANS, NEW AXLE IN HONDA OLD AXLE TIRES PLUS, FIRST USED TRANS MCKEEVERS. *TR
NHTSA ID
10206409
Incident
Aug 14, 2007
Mileage
156,000 mi
Other / unspecified
Filed Jul 19, 2005
HEARD AND FELT NOISE AND ROUGHNESS IN REAR WHEEL DURING TURNS AND DECELERATION. FOUND INNER FLANGE BEARING TO BE THE CAUSE.
NHTSA ID
10129396
Incident
Jul 15, 2005
Mileage
3,700 mi
Other / unspecified
Filed Jan 13, 2005
Crash reported1 injury reported
MY DAUGHTER WAS DRIVING A 2002 HONDA CIVIC EX AT 30 MPH AROUND A SLIGHT CURVE TO THE RIGHT. THE CAR SUDDENLY JERKED HARD TO THE RIGHT AND WENT OFF THE ROAD INTO A UTILITY POLE. SHE HAD ATTEMPTED TO STEER LEFT BUT THE STEERING WAS ENTIRELY NON-RESPONSIVE. THIS WAS NOT A SKID SITUATION. THE STEERING DID NOT RESPOND. A WITNESS TO THE ACCIDENT STATED THAT THE RIGHT FRONT WHEEL ASSEMBLY APPEARED TO BE DETACHED AS THE CAR WENT OFF THE ROAD. *NM
NHTSA ID
10106274
Incident
Jan 5, 2005
Mileage
23,877 mi
EngineOther / unspecifiedSteering+2 more
Filed Jan 15, 2004
THE CAR WAS PURCHASED NEW ON APRIL 20, 2002. SINCE THE VERY FIRST DAY SEVERAL PROBLEMS WERE DISCOVERED WHICH HONDA HAS BEEN UNABLE TO RESOLVE. ONE ONGOING PROBLEM IS A VIBRATION AT 55 MPH IN THE STEERING WHEEL, WHICH HONDA HAS ATTRIBUTED TO A WHEEL BALANCE PROBLEM AND TIRE PROBLEM. THE CAR HAS BEEN SERVICED 14 TIMES BY HONDA AND FIRESTONE (TIRE MANUFACTURER) AND MERCHANT TIRE (BALANCE). HONDA TRIED TO BALANCE THE WHEELS AND AFTER SEVERAL FAILED ATTEMPTS TOLD ME IT WAS A PROBLEM WITH FAULTY TIRES (OEM). HONDA TOLD ME THEY COULD DO NOTHING FURTHER ABOUT THE PROBLEM AND TOLD ME I HAD TO TAKE CARE OF THE PROBLEM ON MY OWN WITH THE TIRE MANUFACTURER DESPITE THE FACT THAT THE CAR WAS OBVIOUSLY STILL UNDER HONDA WARRANTY. NONE OF THE BALANCING SOLVED THE PROBLEM AND HONDA TOLD ME IT MUST BE DEFECTIVE (ORIGINAL) TIRES. FIRESTONE THEM REPLACED 3 TIRES UNDER WARRANTY AND THE PROBLEM STILL PERSISTED. THEY ATTEMPTED TO BALANCE THE WHEELS 2 MORE TIMES. I WENT BACK TO HONDA AND THEY BALANCED THE WHEELS AGAIN WITH NO SUCCESS AND THEY WOULD NOT INVESTIGATE THE PROBLEM FURTHER. THERE ARE SEVERAL OTHER PROBLEMS. ONE IS A PROBLEM WITH HISSING AND STATIC IN THE RADIO RECEPTION WHEN THE REAR WINDOW DEFOGGER IS ON (SINCE NEW). HONDA REPLACED THE RADIO AND DEFOGGER SWITCH BUT THE PROBLEM IS STILL THERE. ANOTHER PROBLEM IS A VISIBILITY PROBLEM IN THE REAR WINDOW (SINCE NEW). A HAZY STICKY FILM DEVELOPS ON THE REAR WINDOW. IT IS VERY DIFFICULT TO CLEAN WITH HOUSEHOLD GLASS CLEANER. ANOTHER PROBLEM IS THAT THE ORIGINAL HONDA FLOOR MAT WORE RIGHT THROUGH WHEN THE CAR WAS NOT EVEN A YEAR OLD. I HAD TO PURCHASE A WHOLE SET FOR ABOUT $90. THE DRIVERS SEAT UPHOLSTERY ALSO BEGAN TO WEAR PREMATURELY. ANOTHER PROBLEM THAT DEVELOPED OVER THE PAST YEAR IS A DAMP MOLDY MUSTY ODOR COMING FROM THE AIR CONDITIONER/HEATER VENTS. THE ODOR IS SOMETIMES STRONG AND WHEN I TURN ON THE AC OR HEATER IT MAKES ME COUGH AND FEEL ILL. I AM VERY DISAPPOINTED IN THE QUALITY OF THIS VEHICLE.
NHTSA ID
10070627
Incident
May 15, 2003
Mileage
15,000 mi
Other / unspecifiedTires & wheels
Filed Mar 1, 2003
I WOULD LIKE TO FILE A FORMAL COMPLAINT AGAINST GRACE HONDA LOCATED AT 345 EL CAMINO REAL, SAN BRUNO CA. LAST 11-03-02 MY HUSBAND ENRIQUE LIM PURCHASED A BRAND NEW CIVIC HONDA SI . GRACE HONDA HAD PRE-INSTALLED AFTER MARKET WHEELS AND TIRES. THIS MODIFICATION WAS NOT APPROVED BY THE MANUFACTURER HONDA. 02-06-03 I BROUGHT BACK MY BRAND NEW VEHICLE TO GRACE HONDA COMPLAINING THAT MY TWO FRONT TIRES HAVE SEVERAL BUBBLES ON THE WALL OF THE TIRE. I INFORMED GRACE HONDA THAT THESE AFTER MARKET TIRES AND WHEELS MIS-MATCH ODD SIZED RIM AND TIRES WILL CAUSE POTENTIAL TIRE EXPLOSIONS, SERIOUS INJURIES OR DEATH. 02-07-03 SALES MGR. ROMAN TIOSECO AND BOBBY QUEMA REFUSED TO REPLACE THESE FAULTY POOR QUALITY PRODUCTS. THEY STATED THAT THESE WHEELS AND TIRES WERE NOT COVERED UNDER WARRANTY . GRACE HONDA SAID THAT THESE WHEELS AND TIRES WERE MORE SUSCEPTIBLE TO DAMAGED CAUSED BY ROAD HAZARDS, POT HOLES AND UNEVEN STREET PAVEMENT. I REQUESTED GRACE HONDA TO REPLACE THESE AFTER MARKET WHEELS AND TIRES AND INSTALL THE ORIGINAL HONDA EQUIPMENT BUT THEY REFUSED TO RESOLVE THESE SERIOUS SAFETY ISSUES. GRACE HONDA MODIFIED THE VEHICLE ORIGINAL EQUIPMENT TO MISLEAD CONSUMER THAT THEY REPLACED THE ORIGINAL EQUIPMENT AND CONVINCED ME THAT THEY INSTALLED A BETTER QUALITY TIRES WHICH I PAYED ADDITIONAL $ 1,595.00. GRACE HONDA DID NOT DISCLOSE THAT THESE WHEELS AND TIRES WERE MORE SUSCEPTIBLE TO DAMAGE CAUSED BY ROAD HAZARDS, POT HOLES AND UNEVEN PAVEMENT.GRACE HONDA WERE ENGAGED IN VERY UNFAIR BUSINESS PRATICES, GROSS RECKLESS NEGLIGENCE AND HAVING NO REGARDS FOR SAFETY. MY VEHICLE IS ONLY THREE MONTHS OLD BUT THE VEHICLE HAS BECOME A ULTIMATE LEMON BECAUSE THEY MODIFIED THE WHEELS AND TIRES AND INSTALLED POOR QUALITY PRODUTS. THESE WHEELS AND TIRES WILL EXPLODE ANYTIME AND WILL CAUSE SERIOUS INJURIES AND DEATHS. GRACE HONDA INFORMED ME LAST 02-28-03 THAT THEY WILL NOT REPLACE THE WHEELS AND TIRES. *JB
NHTSA ID
10008316
Incident
Feb 6, 2003
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own