Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2011 Honda CR-Z submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I STARTED HEARING A KNOCKING NOISE AT THE REAR OF MY CAR. I TOOK IT TO A REPAIR SHOP AND THEY SAID THAT THE TIE ROD OR END AND THE SUSPENSION SHOCK OR STRUT NEED TO BE REPLACE. CAN YOU CHECK THIS OUT FOR ME SO I WILL BE SAFE DRIVING IT. THANK YOU
Air bag light and speed gage are unreliable.
TAKATA RECALL, I WAS INVOLVED IN TWO DRIVER SIDE COLLISIONS, THE FIRST HAPPENED JULY THE SECOND SEPTEMBER 13TH THIS YEAR. MY AIRBAGS DID NOT DEPLOY IN EITHER INSTANCES BOTH DIRECT IMPACT WITH DRIVER'S SIDE. THE FIRST INCIDENT MY CAR HAD A POWER SURGE FORWARD OVER A CURB INTO MY PROPERTY DEMAGE TO THE CAR AND HOUSE THE AIRBAGS DID NOT DEPLOY. POLICE ASKED IF MY AIRBAGS DEPLOYED I WAS JUST GRATEFUL THEY HADN'T. ON SEPTEMBER 13 2017 MY CAR WAS STRUCK BY SEMI TRAILER WHICH PUSHED CAR INTO THE INTERSECTION- DEMAGE FROM MY GAS TANK TO HEAD LIGHT ON DRIVER'S SIDE I WAS STOPPED AT RED LIGHT LIGHT TURNED GREEN I TRIED TO GET AWAY FROM THE SEMI BUT THE CAB OF THE SEMI SMASHED INTO THE DRIVER'S SIDE WHY DIDN'T IN BOTH INCIDENTS THE AIRBAGS DEPLOY I WAS HIT BY A SEMI? DID CORRECT THE RECALL ARE THERE AIRBAGS?
TAKITA RECALL I TOOK MY 2011 HONDA TO WALSER HONDA IN BURNSVILLE MN. FOR THE RECALL I WAS TOLD THAT THE CAR WAS ON A SALVAGE TITLE AND THE AIR BAG HAD DEPLOYED SO THAT THEY WOULD MAKE NO REPAIR TO MY CAR THEY TOOK SOME PICTURES AND SHOWED ME THE DOOR
TAKATA RECALL. THE LETTER FROM HONDA CAME EARLY IN THE YEAR. IT SAID CONTACT THE DEALER. DEALERS SAY THERE IS NOTHING THEY CAN DO. NEED A REPLACEMENT CAR UNTIL THEY CAN FIX MY CAR. CALL DEALERS MANY TIMES.
TAKATA RECALL TAKING WAY TOO LONG ! I DO HIGHWAY DRIVING 100 MILES A DAY & NEED IT FIXED NOW OR ARRANGE A LONER FREE OF CHARGE ASAP! I HEAR A SQUEEKING NOISE CONING FROM THE FRONT OF THE VEHICLE AT THE SPEED LIMIT OF 65 - 70 MPH ! *TR
TAKATA RECALL - RECEIVED NOTICE FROM HONDA IN MARCH 2016. WHEN I TRIED TO SET APPOINTMENT TOLD LATE SUMMER. IT IS NOW 8 MONTHS AND STILL NO APPOINTMENT. THE ODDS OF MY HAVING A MAJOR ACCIDENT WITH THE AIRBAG GETS GREATER EACH DAY GOES BY. THIS COULD MAKE FOR ONE BAD LAW SUIT!!!!! NEED YOUR HELP ON THIS MATTER NOW. ENOUGH SAID . THANK YOU R. KENNEDY
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-Z. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/13/16*LJ UPDATED 12/20/16.*JB
TAKATA RECALL I RECEIVED A LETTER FROM HONDA REGARDING THIS RECALL IN MARCH OF 2016. I CONSIDER MYSELF A REASONABLE MAN BUT ITS BEEN MORE THAN 5 MONTHS AND STILL NO PARTS AVAILABLE. THE LETTER STATES THE PARTS WILL BE AVAILABLE IN THE SUMMER OF 2016. MY DEALER HAS BEEN LESS THAN HELPFUL. HONDA CORPORATE HAS BEEN EVEN LESS HELPFUL. I AM MAKING PAYMENTS AND PAYING INSURANCE ON A VEHICLE I CAN'T DRIVE. NOW THE VEHICLE WON'T START WITHOUT A JUMP AND THE BATTERY DOESN'T HOLD A CHARGE. THIS RECALL IS A HUGE FINANCIAL DRAIN ON MY FAMILY, NOT TO MENTION AN INCONVENIENCE AND NO ONE SEEMS TO CARE. I HAVE A CASE NUMBER FROM HONDA. IT TOOK 44 DAYS TO FINALLY GET [XXX] MY CASE MANAGER ON THE PHONE AND SHE HUNG UP ON ME. IT WOULD BE NICE IF HONDA WOULD COMPENSATE THE OWNERS OF ITS VEHICLES FOR THIS. BUT THAT SEEMS HIGHLY UNLIKELY BASED ON HOW I HAVE BEEN TREATED THUS FAR. IF YOU CAN DO ANYTHING TO EXPEDITE THE COMPLETION OF THE RECALL I WOULD SINCERELY APPRECIATE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TAKATA RECALL, I HAVE CALLED IN MARCH TO MOSES HONDA IN HUNTINGTON WV AND TOLD NO PARTS AVAILABLE. CALLED AGAIN IN MAY NO PARTS AVAILABLE. TALKED WITH TUCKER. NOW ITS SEPTEMBER AND BEING GIVEN RUN AROUND. CAN YOU HELP FRANK
TAKATA RECALL HAVE BEEN WAITING FOR MY AIRBAG INFLATOR TO COME IN SINCE MARCH 2ND. I HAVE BEEN IN A RENTAL FOR OVER FOUR MONTHS. I HAVE CALLED GILLMAN HONDA SAN ANTONIO MONTHLY FOR AN UPDATE ON IT ETA. IT WAS FIRST LATE MAY/EARLY JUNE, THEN IT WAS LATE JUNE, THEN IT WAS SUMMER, THEN IT WAS "WE DON'T KNOW". THE INFLATOR HAS BEEN ORDERED, BUT HAS YET TO ARRIVE AFTER FOUR MONTHS. I RECEIVED THE OFFICIAL RECALL LETTER IN THE MAIL IN EARLY JUNE WITH AN ETA OF SUMMER. I'M TIRED OF THE RENTAL AND MISS DRIVING MY CAR.
I PURCHASED MY CAR FROM FLETCHER JONES 1100 N CLARK ST, CHICAGO, IL 60610 IN MID JANUARY 2016. THE RECALL WAS MADE IN EARLY FEBRUARY 2016. I WAS NEVER NOTIFIED BY FLETCHER JONES NOR HONDA IN NO WAY OR FORM. I FOUND OUT BY FLETCHER JONES IN JUNE 2016 WHEN I WENT IN FOR AN OIL CHANGE. IF I WOULD HAVE GONE FOR AN OIL CHANGE ELSEWHERE I WOULD HAVE NEVER KNOWN. THEY SAID THEY HAD YET TO RECEIVE THE PART AND THEY WOULD NOTIFY ME WHEN IT ARRIVED. I CALLED FLETCHER JONES TODAY 8/10/16 AND THEY STILL HAVE NOT RECEIVED THE PART. I AM CONCERNED AND UPSET WITH THE LACK OF COMMUNICATION AND THE DELAY IN OBTAINING THE PART.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-Z. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME THAT THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-Z. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NOTE: THIS IS THE SECOND FRONTAL BASED CRASH LISTED ON THIS SITE FOR A HONDA 2011 CRZ PERHAPS THE DRIVER THAT WAS INVOLVED WITH THE PREVIOUS CRASH DID NOT REALIZE THE BRAKES FAILED. AT APPROXIMATELY 17:17 I NOTICED THE VEHICLE IN FRONT OF ME WAS STOPPED IN TRAFFIC I TRIED TO APPLY MY BRAKES AND PUSHED THE BRAKES AND THE CAR DID NOT SLOW FOR AT LEAST 1 1/2 CAR LENGTH. IN A PANIC I TRIED TO PRESS HARDER WITH BUT NOTHING HAPPENED THE CAR NEVER SLOWED. THE CRASHED INTO THE VEHICLE IN FRONT OF ME WITH THE FULL FORCE OF FORTY-FORTY FIVE MPH AND TOTALLY COLLAPSED THE ENGINE INTO THE DRIVERS CAB BOTH OF MY KNEES WERE BLEEDING AND SWOLLEN FROM THE IMPACT OF THE ENGINE BEING IN THE DRIVERS COMPARTMENT. THE POLICE OFFICER TOLD SOMEONE THAT HELPED ME OUT OF THE CAR IT LOOKED LIKE I NEVER PUSHED THE BRAKE PEDAL. HOW CAN I HONDA CHARGE A PREMIUM WITH RESULTS LIKE THIS AND EXPECT PEOPLE TO COME BACK. IT IS WORSE FEELING IN THE WORLD TO REALIZE YOU DO NOT HAVE ANY BRAKES AND YOUR SAFETY EQUIPMENT YOU PAID A PREMIUM FOR FAILS TO WORK. HONDA HAS LOST A CUSTOMER FOR LIFE AND I SHOULD HAVE LISTENED TO THE ACCORD OWNERS COMPLAINING ABOUT THE RECURRING BRAKE REPAIRS.THE AIR BAG DID NOT DEPLOY UNTIL THE VEHICLE WAS FULLY STOPPED AND I HIT MY HEAD ON THE DRIVERS SIDE WINDOW. CONSUMER REPORTS WAS RIGHT THIS CAR DOESN'T DESERVE TO BE RATED! *TR
****REVISION TO PREVIOUS COMPLAINT**** I WAS RECENTLY INVOLVED IN A FRONTAL COLLISION IN THIS VEHICLE. I AM FINE, HOWEVER, THE SEAT BELT DID NOT HOLD ME TO THE SEAT PROPERLY. AS THE IMPACT HAPPENED THE SEAT BELT LOCKED AND HELD ME MIDWAY, FROM THE BACK OF THE SEAT TO THE STEERING WHEEL, AND DID NOT 'PRETENSION' ME PROPERLY (PULL ME BACK AND HOLD ME SUNG TO THE SEAT. BECAUSE OF THIS, WHILE THE SEAT BELT WAS HOLDING ME MIDWAY, THE AIR BAG CAME OUT AT FULL FORCE AND THE CENTER OF THE AIRBAG IMPACTED ME IN THE MIDDLE OF MY CHEST, MORE SPECIFICALLY MY STERNUM. IF I WAS GOING TO COME INTO CONTACT WITH THE AIRBAG IT SHOULD HAVE BEEN AFTER THE AIRBAG WAS FULLY DEPLOYED, INSTEAD, THE AIRBAG DEPLOYED AND IMPACTED MY CHEST. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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