RoadVitals

2020 Honda CRF1100A

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Aug 25, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 9 NHTSA owner-reported complaints for the 2020 Honda CRF1100A, most frequently naming the fuel system, engine and electrical categories. 1 NHTSA investigation names it; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system660.0%
  • Engine330.0%
  • Electrical110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE20013ClosedPreliminary Evaluation

Clogged fuel filter causing a stall.

Opened Aug 10, 2020
Closed Jan 15, 2021

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) on August 10th, 2020 to investigate 26 reports of stalling due to clogged fuel filters on model year (MY) 2018 - 2020 Honda African Twin (CRF 1000 - 1100) motorcycles.Many of the owners allege the subject vehicle would suddenly stall while riding. Although the stalling speeds varied, most consumers allege the stalling occurred at highway speeds. This stalling condition is caused by clogged fuel filters. The subject vehicle fuel filters become contaminated with zinc-oxide (corrosion). The corrosion is coming from the inside of the fuel tank, along the end seam of a joint weld. The corrosion clogs the fuel filter, restricts fuel flow to the engine, and subsequently causes a sudden engine stall.During complainant interviews, ODI learned the bikes can sometimes be restarted after the initial stall. However, several consumers described this restart as causing a false sense of security.After restarting the bike and attempting to accelerate/merge into traffic, the bike quickly stalls again. This time the rider is placed in the middle of traffic, potentially causing a crash or risk of injury.On October 9, 2020, ODI received Honda?s Information Request (IR) response and learned that Honda was aware of 36 complaints, 87 field reports and 83 warranty claims of stalling related to clogged fuel filters. There were no claims of crashes or property damage associated with the alleged defect on the subject motorcycles. Additionally, Honda initiated three different modifications or changes to the fuel tank during production. On March 11, 2020, Honda released a customer satisfaction campaign to remove the zinc oxide that can contaminate the fuel pump filter, causing reduction of fuel flow. The part numbers for the fuel tank did not change after the implementation of the zinc oxide removal process. The process improvement was a running-change and no parts were withdrawn from production. On October 5, 2020 Honda added a new maximum contamination specification. This new specification was initiated to limit the contamination from the tank supplier. The tank supplier improved the cleaning process to meet the low contamination limit.Discussions and analysis of the data between ODI and Honda resulted in the manufacturer recalling certain 2018-2019 Africa Twin Adventure Sports (CRF1000L) and 2020 Africa Twin Adventure Sports (CRF1100L) motorcycles.Contaminants inside the fuel tank may cause the fuel filter to clog, resulting in an engine stall, and increasing the risk of a crash.ODI is closing this PE with Honda?s voluntary safety recall 20V-797. With the recall action taken by Honda, this investigation is closed, as further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other models or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPLed to recall 20V797000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Aug 25, 2024

TFT/MID (Multi Instrument Display) fails to show any information, including speed, RPMs, gear selection, fuel gauge, etc. Can be inspected upon request. Safety compromised as vital information on the vehicle is not available. Problem is ongoing. Vehicle will be taken to dealership for further diagnostics. Due to nature or failure, no messages (or any other vehicle information) can be displayed. Failure occurred randomly while vehicle in motion, and will not resolve after many troubleshooting steps.

NHTSA ID
11610749
Incident
Aug 25, 2024
Engine
Filed Jun 1, 2022

While traveling at 45mph in traffic engine shuts off causing bike to decelerate rapidly almost getting rear ended. I have read many post of this same thing happening with others.

NHTSA ID
11466947
Incident
May 7, 2022
Engine
Filed May 10, 2022

Bike will Stall occasional from a stop while trying to accelerate under light throttle. Just had a stall in heavy traffic waiting on a light to turn left off The Las Vegas Strip.. not cool, don't think its a DTC issue I think its the engine mapping, funny thing is when I had started the bike while I suited up it stalled while idling just 5 min before. I always ride S3/Urban in the city. Had a stall a few weeks back after a long highway ride in S3/Tour, same deal, waiting for a light to turn left. Just over 3200 Miles on it. Have had 4 stalls total.

NHTSA ID
11464012
Incident
May 5, 2022
Fuel system
Filed Jan 3, 2022

experiencing the Fuel Starvation issue. While riding and throttle applied , the engine sputters and will not accelerate. Puts you in a dangerous situation while in traffic.

NHTSA ID
11445960
Incident
Jan 1, 2022
Fuel system
Filed Jan 6, 2021

LOST OF POWER ON HIGHWAY AND WHEN STRUCK IN CITY TRAFFIC, USUALLY OCCURS WITH LESS THAN HALF A TANK OF GAS AND WHEN THE TEMPERATURES ARE ABOVE 90F. ENGINE STALLS AS IF STARVED OF FUEL.

NHTSA ID
11386864
Incident
Aug 28, 2020
Mileage
1,200 mi
Fuel system
Filed Nov 5, 2020

MOTORCYCLE IS ONLY 6 MONTHS OLD WITH ABOUT 7,200 MILES. CRUISING ON I-75 NEAR OCALA FL AT HIGHWAY SPEED, THE ENGINE BEGAN SPUTTERING AND STALLING. FRIGHTENING SAFETY THREAT IN HEAVY TRAFFIC. HAD TO PULL OFF ROAD AND HAVE MOTORCYCLE TOWED TO NEAREST DEALER. I WAS 300 MILES FROM HOME AND INCURRED HUNDREDS OF DOLLARS OF EXPENSE. I UNDERSTAND THIS HAPPENS TO MANY OTHER LIKE MODELS. APPARENTLY THE COATING INSIDE THE GAS TANK DETERIORATES AND CLOGS THE FUEL FILTER AND PUMP. HONDA IS WELL AWARE OF THE ISSUE BUT WILL ONLY HAVE THE DEALER CLEAN THE TANK AND REPLACE THE FUEL PUMP ASSEMBLY. THIS WILL LIKELY HAPPEN AGAIN SINCE THE SYMPTOM, NOT THE PROBLEM, WAS REPAIRED. HONDA SHOULD BE REDESIGNING A REPLACEMENT TANK AND RECALL THE MOTORCYCLES FOR A LONG TERM SOLUTION.

NHTSA ID
11373109
Incident
Oct 19, 2020
Mileage
7,200 mi
EngineFuel system
Filed Jun 23, 2020

BRAND NEW BIKE WITHIN THE FIRST COUPLE HUNDRED MILES I HAVE BEEN EXPERIENCING "FLAME OUT" ISSUES ON THE BIKE. INTERMITTENTLY IF THE THROTTLE IS BLIPPED ON A DOWN SHIFT TO REV MATCH THE ENGINE IT WILL STALL OUT OR "FLAME OUT" THIS IS TYPICALLY WHILE RIDING DOWN THE STREET. PULL THE CLUTCH IN, DOWN SHIFT AND BLIP THE THROTTLE TO REV MATCH AND SOMETIMES IT STALLS OUT. I CAN ALSO GET THIS TO HAPPEN SITTING IN NEUTRAL BY REVVING THE BIKE. AS OF 2,000 MILES THE BIKE NOW HAS NO POWER NO MATTER HOW MUCH THROTTLE I GIVE IT. MY DEALER HAD HONDA REP COME LOOK AT IT AND HE WAS ABLE TO RECREATE THE ISSUES TWICE IN THE SHOP. HE ALSO STATED HE BELIEVED THE INSIDE OF THE TANK WAS FLAKING. HONDAS SOLUTION IS TO CLEAN THE TANK AND REPLACE THE FUEL PUMP I AM WAITING FOR THE DEALER TO GET THE PARTS IN FOR REPAIR. I HAVE READ OF MANY MANY OTHERS HAVING THE SAME ISSUE AND WANTED TO REPORT MINE. VERY VERY VERY FRUSTRATING THIS IS HAPPENING AFTER SPENDING ALMOST 20K ON A BRAND NEW BIKE. *TR

NHTSA ID
11330442
Incident
May 15, 2020
Mileage
150 mi
Fuel system
Filed Jun 7, 2020

WHILE I WAS DRIVING I WENT TO PASS ANOTHER VEHICLE WHEN I APPLIED THE THROTTLE THE POWER CUT OUT AND IT WAS BUCKING AND POWER WAS SURGING. MY FUEL TANK WAS FULL THIS IS A NEW MOTORCYCLE WITH 1000 MILES ON IT. SINCE I WAS AWAY FROM HOME I CALLED THE DEALERSHIP WHERE I MADE THE PURCHASE AND THEY HAD A SERVICE REP TALK TO ME. THEIR THOUGHTS WERE FUEL FILTER OR PUMP. I DID SOME RESEARCH ON A FORUM FOR HONDA MOTORCYCLES, AND THIS SEEMS TO BE A PROBLEM IN LOTS OF THIS MODEL MOTORCYCLE. OTHERS WITH THIS SAME ISSUE HAVE REPORTED A MANUFACTURING ISSUE WITH THE WELDS USED TO MAKE THE TANK ARE DIRTY AND THE SLAG COMES OFF CAUSING THE FUEL FILTER TO CLOG ULTIMATELY CAUSING THE MOTORCYCLE TO LOSE POWER AND BECOME ERRATIC WHICH HAPPENED TO ME. THIS PUT MY LIFE IN SERIOUS JEOPARDY AND STRANDED ON THE SIDE OF THE ROAD. PLEASE LOOK INTO THIS.

NHTSA ID
11327616
Incident
Jun 6, 2020
Mileage
1,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

The Wrench - May

ELECTRICAL SYSTEM; POWER TRAIN; SERVICE BRAKES; STRUCTURE

"Newsletter - If the LCD screen is blank/inoperative and asterisks appear in place of the riding modes, perform the following test. • Inspect the number five (15 amp) audio fuse next to the battery in the main fuse box. • If failed, replace the fuse and disconnect the main multi pin connector from the Navi/audio unit. Power up the unit, and the fuse should not blow. You can also test with a known good Navi/audio unit. TechLine may be able to loan a known good Navi/audio unit if one is not available. • If the fuse does not fail, the original Navi/audio unit is internally shorted and will need to be replaced. " Newsletter - We have heard of customers riding with the cruise “ON” with no intention of actually using the cruise control function. These customers have noticed an issue where the cruise “ON” light in the dash will intermittently turn off on its own and not turn on again until the ignition key is turned off and back on. This will cause a P0504 error code to be stored for a brake switch malfunction. However, there is no actual malfunction of the switch. The rear brake pedal has a brake light switch and a cruise cancel switch. The problem is when both switches are activated for longer than 30 seconds while riding. Newsletter - When installing the NC750X/D accessory light bar (p/n 08A70-MJL-D30 or p/n 08A70-MGS-D30), ensure the front cowl stay holes are drilled in the correct position. The distance between the two mounting holes should be 37mm. If the mounting holes are less than 37mm, the front cowl stay (p/n 08A70-MJL-D30 or p/n 08A70-MGS-D30) will need to be replaced to install the accessory light bar. Newsletter - If the indicator warning light is on at all times and the motorcycle functions normally, you could have a DTC code P170D (shift sensor ground fault) due to the unit not having the quick shift option installed.

AMV200501

EQUIPMENT

Video Message - It concerns how to replace a leaky front rocker arm oil control valve. Due to a deteriorated lower gasket or an out-of-spec gasket groove, the front rocker arm oil control valve can leak in certain V6 models with variable cylinder management. To fix this issue service bulletin A20-023 was posted. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.

AMV200502

EQUIPMENT

Video Message - It concerns how to replace a leaky front rocker arm oil control valve. Due to a deteriorated lower gasket or an out-of-spec gasket groove, the front rocker arm oil control valve can leak in certain V6 models with variable cylinder management. To fix this issue service bulletin A20-023 was posted. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.