2014 Honda Crosstour Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2014 Honda Crosstour, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical1025.0%
- Engine615.0%
- Driver assistance410.0%
- Steering37.5%
- Transmission37.5%
- Visibility37.5%
- Body & structure25.0%
- Brakes25.0%
- Other / unspecified25.0%
- Powertrain (other)25.0%
- Interior & seats12.5%
- Airbags12.5%
- Exterior lighting12.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2014 Honda Crosstour. The contact stated that on separate occasions after he depressed the brake pedal then push the start/ stop button to start the vehicle, he could hear grinding and spinning on start-up, but the vehicle failed to start. The contact stated that after approximately six attempts, the vehicle may start. The contact stated that the failure may occur randomly. No warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the starter failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the independent mechanic where the failure could not be duplicated. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 181,000.
The contact owns a 2014 Honda Crosstour. The contact stated that while attempting to start the vehicle, the vehicle failed to start intermittently, and the contact heard a grinding noise. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnosis. The contact stated that the vehicle was repaired at the dealer on two separate occasions prior, for the same failure and the starter was replaced twice. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer for diagnostic testing and to send the work order and repair bill to them. The failure mileage was unknown.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I am having problems with my car starting… even after replacing the starter 3 times. I am having the exact issue referenced in TSB No.16-002. I can hear the grinding noise but due to the incorrect positioning of the torque converter ring gear, the starter isn’t spinning the engine at startup even after replacing the starter. I can’t afford to keep replacing the starter and have my car not start everyday. Is Honda able to help with this issue?
Starter intermittently grinds and does not start or nothing happens at all. There is a known problem with this issue
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
MY 2014 HONDA ACCORD, 6 CYLINDER , ACCELERATED SUDDENLY. I STOPPED AT KIOSK TO PAY FOR CAR WASH. WHEN I PUT THE CAR IN GEAR IT SHOT FORWARD AT EXTREME SPEED. I HAD NO CONTROL OF CAR. THE SPEED WAS EXTREME.CAR CAME TO A STOP AFTER IT HAD GONE THROUGH LANDSCAPING AND HIT ANOTHER CAR. CAN WAS TOTALED, PLUS SEVERE DAMAGE TO OTHER CAR. I HAD NO CONTROL AND BELIEVE IT WAS A MECHANICAL FAILURE.
ON SEPTEMBER 3,2018 WHILE TRAVELING ON INTERSTATE 81 S AT EXIT 39 IN SMYTHCOUNTY VIRGINIA, AS THIS DRIVER ACCELERATED UP TO SPEED, SAID VEHICLE'S CRUISE CONTROL ACTIVATED WITHOUT BEING PROMPTED BY THE DRIVER. THIS OCCURED AS THE VEHICLE SURPASSED 25MPH. THIS DRIVER NOTICED THE ACCELERATOR HAD BEEN TAKEN OVER BY CRUISE CONTROL AND IMMEDIATLEY ATTEMPTED TO DISENGAGE THE CRUISE CONTROL. AFTER CRUISE CONTROL BUTTONS WERE TURNED OFF THE ACCELERATION WAS NOT ALTERED; THE FIRST AVAILABLE EXIT RAMP WAS TAKEN, THIS DRIVER USED THE BRAKING SYSTEM TO DECELERATE TO THE SPEED IN WHICH THE CRUISE CONTROL WAS AUTOMATICALLY DISENGAGED. THIS DRIVER THEN TURNED THE VEHICLE'S IGNITION OFF, HOPING THE POWERING DOWN OF THE VEHICLE WOULD SERVE TO ALLEVIATE THE ISSUE. THIS DRIVER THEN TURNED TOWARD HOME, ONLY TO ENCOUNTER THE SAME PROBLEM. ONCE THE VEHICLE WAS AGAIN SLOWED TO THE SPEED OF AUTOMATIC DISSENGAGEMENT, THE VEHICLE WAS RETURNED TO THIS DRIVERS RESIDENCE AT A SPEED OF 25MPH OR LOWER TO KEEP THE CRUISE CONTROL FROM ACTIVATING.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
I first experienced the ABS, Traction Control, and Brake warning lights on December 20, 2025, while driving. I knew something was wrong because whenever I turned the steering wheel, braked hard, or drove over potholes, all three lights would come on and remain lit for about a minute. Each time I turned the car off and restarted it, the lights would disappear. However, if I drove the vehicle for an extended period, the lights would eventually come back on. At first, I believed the issue was related to my brakes. I ordered new brakes and rotors and had them installed by my certified mechanic. Unfortunately, about an hour after the repair, the ABS, Traction Control, and Brake lights came on again. I immediately contacted my mechanic and brought the vehicle back in for a diagnostic test. The diagnostic results showed that the ABS module is faulty. My mechanic explained that this malfunction is what is causing all three warning lights to appear on my dashboard. I was advised that the ABS module must be replaced by the manufacturer or a dealership. After researching this issue, I discovered that this same problem has occurred on multiple occasions with Honda Crosstours over the years, indicating that this may be a known or recurring defect. I fear for my safety and life.
ELECTRONIC POWER STEERING (EPS) FAILED WHILE DRIVING (65 MPH) ON THE INTERSTATE (I29, 1/22/21). IMMEDIATELY DROVE VEHICLE TO HONDA DEALER AND CODE WAS RESET. DROVE APPROXIMATELY 1/4 MILE AND EPS FAILED AGAIN. DIAGNOSTIC SCAN (CODES 51-07 & 51-01) REVEALED A FAULTY TORQUE SENSOR, WHICH WAS REPLACED ($1,485). EPS FAILED AGAIN ON 2/22/21 WHILE TURNING AT A TRAFFIC LIGHT (25 MPH) AND NEARLY WRECKED THE VEHICLE DUE TO LOSS OF POWER STEERING. DROVE THE VEHICLE BACK TO THE DEALER AND AWAITING A RESPONSE. THERE ARE TSBS (EPS WARRANTY EXTENSION) ISSUED BY AMERICAN HONDA BUT THE DEALER HAS NOT RECOGNIZED THESE COMMUNICATIONS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
The contact owns a 2014 Honda Crosstour. The contact stated that on separate occasions after he depressed the brake pedal then push the start/ stop button to start the vehicle, he could hear grinding and spinning on start-up, but the vehicle failed to start. The contact stated that after approximately six attempts, the vehicle may start. The contact stated that the failure may occur randomly. No warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the starter failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the independent mechanic where the failure could not be duplicated. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 181,000.
The contact owned a 2014 Honda Crosstour. The contacat stated that after making a right turn and slowing down to about 15 mph when the contact noticed the vehicle began accelerating more than intended. The contact removed their foot from the accelerator pedal to the brake pedal however the vehicle failed to stop. The vehicle ended up crashing into a building nearby. The air bags did deploy. A police report was filed. The vehicle was towed and deemed totaled. The driver received injuries to their noise, chest and back. The passenger received a knee injury and other body contusions. Medical attention was needed. The dealer was not made aware of the issue. The manufacturer was made aware and opened a case regarding the matter. The approximate failure mileage was 42,500.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD ABNORMAL POPPING NOISE COMING FROM THE ROOF OF THE VEHICLE AND THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE CONTACT CALLED ED NAPLETON OAK LAWN HONDA (5800 95TH ST, OAK LAWN, IL 60453, (833) 571-8721) AND ASKED FOR AN ESTIMATE OF THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 66,000.
TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH THE FORWARD COLLISION WARNING SYSTEM AND VISUAL DISPLAY FEATURE, WHICH DID NOT FUCTION PROPERLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE MANUFACTURER ADVISED THAT ONLY THE ORGINAL WINDSHIELD GLASS BE USED FOR REPLACEMENT RATHER THAN AN AFTERMARKET WINDSHIELD. THE WINDSHIELD EXHIBITED A CRACK. THE INSURNACE COMPANY AND INDEPENDENT MECHANIC STATED THAT THE SYSTEM DID NOT FUNCTON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS RECALIBRATED DUE TO THE AFTERMARKET GLASS. THE MANUFACTURER'S ORIGNAL WINDSHIELD WAS REPLACED AND THE SYSTEM OPERATED AS DESIGNED. THE MANUFACTUER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I am having problems with my car starting… even after replacing the starter 3 times. I am having the exact issue referenced in TSB No.16-002. I can hear the grinding noise but due to the incorrect positioning of the torque converter ring gear, the starter isn’t spinning the engine at startup even after replacing the starter. I can’t afford to keep replacing the starter and have my car not start everyday. Is Honda able to help with this issue?
The car is rusting on the inside door panel. This is being caused because the undercoating from the mafia missed spots under the rear wheel well. This is clearly a mafia defect. No one at Honda is willing to help. They blame it on the seat belt causing it to rust. The car only leaks when driving because the water enters the car when the wheels are moving. Other Crosstour owners are having the same problem.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I first experienced the ABS, Traction Control, and Brake warning lights on December 20, 2025, while driving. I knew something was wrong because whenever I turned the steering wheel, braked hard, or drove over potholes, all three lights would come on and remain lit for about a minute. Each time I turned the car off and restarted it, the lights would disappear. However, if I drove the vehicle for an extended period, the lights would eventually come back on. At first, I believed the issue was related to my brakes. I ordered new brakes and rotors and had them installed by my certified mechanic. Unfortunately, about an hour after the repair, the ABS, Traction Control, and Brake lights came on again. I immediately contacted my mechanic and brought the vehicle back in for a diagnostic test. The diagnostic results showed that the ABS module is faulty. My mechanic explained that this malfunction is what is causing all three warning lights to appear on my dashboard. I was advised that the ABS module must be replaced by the manufacturer or a dealership. After researching this issue, I discovered that this same problem has occurred on multiple occasions with Honda Crosstours over the years, indicating that this may be a known or recurring defect. I fear for my safety and life.
FDW, LDW, TRAC, and ABS lights are on. Honda Service center ran a diagnostic check and recommended replacing VSA Modulator. Issue is common and is due to VSA modulator having small gauge wires. It is a design defect causing many VSA modulators to fail. Repair costs include $1,952 for the modulator plus labor. I ordered a replacement part in June 2023, but it has not yet arrived. I searched online. A YouTube video named "Why is this not a recall by Honda? ABS module Failure 2013 to 2017 and more" explains the issue. The YouTube video is posted by RB the mechanic. The comments under the video are from some people who encountered the same issue. It is an issue in a variety if Honda vehicles.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
REAR WHEELS BECAME CUPPED DUE TO MISALIGNMENT DESPITE HAVING ONLY 24,000 MILES. REAR WHEEL DO NOT HAVE THE ABILITY TO ADJUST CAMBER WHICH LEADS TO THE ISSUE. DRIVING ON CUPPED TIRES CAUSES THEM TO HEAT UP WHICH COULD LEAD TO SUBSEQUENT FAILURE.
I TOOK MY CAR IN TO THE DEALER ON 3/19/2018 AND GOT AN OIL CHANGE AND GOT MY TIRES ROTATED AND BALANCED( AND THEY WERE FINE) WHILE RUNNING MY CAR THROUGH THE CAR WASH THEY CRACKED A WHEEL VALVE, I HAD TO TAKE IT BACK ON 4/3/18 BECAUSE I WAS HAVING PROBLEMS WITH THE OTHER WHEEL VALVE AND THEY INFORMED ME THAT MY TIRES HAD DRY ROTTED
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
WHEN STARTUP A GRINDING OR WHINING NOISE FROM THE STARTER AREA. ITS COME AND GOES
I PURCHASE A 2014 HONDA SPORT ON OCTOBER 2013 WITH 0 MILES. 4 MONTHS LATER I STARTED TO HAVE ISSUES WITH ENGINE VIBRATION SHAKE WHILE ON FULL STOP ON DRIVE MODE. IT HAS BEEN BACK TO WHERE THE VEHICLE WAS PURCHASE 3X REGARDING THE ISSUE AND STILL THEY CANNOT DUPLICATE THE PROBLEM. ON OTHER OCCASION THE CAR ALSO NOW STALLS OUT ON THE FREEWAY DOING 50 - 80 MPH. VEHICLE HAS STALLED OUT 4X SINCE THEN TO MAKE IT WORST IT EVEN STALLED OUT AT THE DEALERS DRIVE WAY. ITS NOW BACK AGAIN AT THE DEALER SHIP FOR THE 5TH TIMES WITH MY CONCERNS ON ENGINE MOTOR VIBRATION SHAKING, HESITATION WHEN THE CAR ACCELERATE, OIL LEVEL GETS LOW, ENGINE TICKING,, SO OVERALL MAJOR SAFETY CONCERNS FOR A CAR THAT IS NOT EVEN A YEAR OF PURCHASE. I BEEN GIVEN THE RUN AROUND WITH DEALERSHIP, AMERICAN HONDA CORPORATE, I BOUGHT A LEMON CAR AND MY MAJOR CONCERN IS MY FAMILY RIDING IN THIS CAR AND THERE PLAYING GAMES FOR CUSTOMER MAJOR CONCERNS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
WHEN DRIVING ON DARK NARROW ROADS, THERE IS LITTLE OR NO VISIBILITY ON MY RIGHT SIDE UNLESS I TURN ON HIGH BEAMS--WHICH I CAN'T DO IF THERE IS ONCOMING TRAFFIC ON THE OTHER LANE. IF I GO UP AN INCLINE, I SEE WHAT APPEARS TO BE A DARK SHADE THAT LOWERS TO THE POINT THAT I CAN SEE JUST A LITTLE AT THE BOTTOM. AS I PULLED OUT OF THE DEALER'S GARAGE AT NIGHT, WHERE I FACE A ROW OF TALL TREES, THERE IS A DISTINCT SEPARATION OF LIGHT AND DARKNESS ACROSS THE TREES, WHICH THE DEALER SAID IS EXACTLY AS IT SHOULD BE. IT IS VERY FRIGHTENING WHEN I EXPERIENCE THE ABOVE, NOT BEING ABLE TO SEE A CURB, DITCH, ETC. I THOUGHT IT WAS MY EYES THE FIRST TIME WHEN ALONE, BUT SINCE THEN, TWO PASSENGERS WITNESSED THE SAME THING. IF THIS "IS AS IT SHOULD BE", IT IS A VERY DANGEROUS FLAW. AS FOR THE SEAT AND VISIBILITY ISSUES, I AM SHORT AND THE SEAT IS RAISED TO ITS MAXIMUM. THAT AND THE LITTLE LEDGE OUTSIDE THE WINDSHIELD OFTEN HINDERS MY VIEW OF CURBS, ESPECIALLY WHEN PULLING OUT OF PARKING LIT EXITS WITH CURBS ON BOTH SIDES. AS A RESULT, I HAVE JUMPED CURBS A NUMBER OF TIMES. I HAVE BEEN SITTING ON CUSHIONS BUT THAT STILL DOESN'T HELP MUCH--PLUS IT AFFECTS MY ALIGNMENT WITH THE LUMBAR SUPPORT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
PURCHASED 2014 HONDA CROSSTOUR AROUND YEAR AGO, NOTICED PASSENGER AIR BAG SYSTEM WAS TURNED OFF ABOUT 6 MONTHS LATER, LUTHER BROOKDALE HONDA IN MINNESOTA WAS WHERE I PURCHASED THIS VEHICLE, NOT ONE NOTIFICATION OF ANY RECALL WAS SENT OUT TO US IN NEED OF REPAIR/REPLACEMENT... I'M ASSUMING THAT'S BECAUSE OF TAKADA, & NO NEW RESOLUTION TO THIS PROBLEM???? DEALER I BOUGHT IT FROM SAID NOTHING ABOUT IT... ONLY IN AMERICA! !!! THE OTHER ISSUE WITH THIS CAR IS FRONT DRIVE AXLES WENT OUT ON IT, AT 60,000 MILES, & WAS INFORMED THRU HONDA THAT TORQUE CONVERTER ON MY YEAR OF VEHICLE COULD POSSIBLY HAVE ISSUES AS WELL....
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
WHEN DRIVING ON DARK NARROW ROADS, THERE IS LITTLE OR NO VISIBILITY ON MY RIGHT SIDE UNLESS I TURN ON HIGH BEAMS--WHICH I CAN'T DO IF THERE IS ONCOMING TRAFFIC ON THE OTHER LANE. IF I GO UP AN INCLINE, I SEE WHAT APPEARS TO BE A DARK SHADE THAT LOWERS TO THE POINT THAT I CAN SEE JUST A LITTLE AT THE BOTTOM. AS I PULLED OUT OF THE DEALER'S GARAGE AT NIGHT, WHERE I FACE A ROW OF TALL TREES, THERE IS A DISTINCT SEPARATION OF LIGHT AND DARKNESS ACROSS THE TREES, WHICH THE DEALER SAID IS EXACTLY AS IT SHOULD BE. IT IS VERY FRIGHTENING WHEN I EXPERIENCE THE ABOVE, NOT BEING ABLE TO SEE A CURB, DITCH, ETC. I THOUGHT IT WAS MY EYES THE FIRST TIME WHEN ALONE, BUT SINCE THEN, TWO PASSENGERS WITNESSED THE SAME THING. IF THIS "IS AS IT SHOULD BE", IT IS A VERY DANGEROUS FLAW. AS FOR THE SEAT AND VISIBILITY ISSUES, I AM SHORT AND THE SEAT IS RAISED TO ITS MAXIMUM. THAT AND THE LITTLE LEDGE OUTSIDE THE WINDSHIELD OFTEN HINDERS MY VIEW OF CURBS, ESPECIALLY WHEN PULLING OUT OF PARKING LIT EXITS WITH CURBS ON BOTH SIDES. AS A RESULT, I HAVE JUMPED CURBS A NUMBER OF TIMES. I HAVE BEEN SITTING ON CUSHIONS BUT THAT STILL DOESN'T HELP MUCH--PLUS IT AFFECTS MY ALIGNMENT WITH THE LUMBAR SUPPORT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .