2015 Honda Crosstour Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2015 Honda Crosstour, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical1450.0%
- Body & structure310.7%
- Powertrain (other)310.7%
- Airbags27.1%
- Driver assistance27.1%
- Engine27.1%
- Brakes13.6%
- Steering13.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2015 Honda Crosstour. The contact stated that the vehicle intermittently failed to immediately start and made an abnormal grinding sound while starting. The vehicle was taken to the dealer twice, but no cause for the failure was found. The vehicle was not repaired. Upon investigation, the contact associated the failure with the starter. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2015 Honda Crosstour. The contact stated that the vehicle failed to start intermittently. The contact stated that several attempts were needed before the vehicle started. The failure had occurred 5 times. The vehicle was taken to a certified mechanic, who diagnosed the vehicle and determined that the starter needed to be replaced. The starter was replaced, and the vehicle operated as needed temporarily, before the failure reoccurred. The contact had discovered a TSB for the failure of 2013 and 2014 model vehicles. The dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 90,000. The VIN was not available.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I noticed paint peeling several years ago. It has progressively gotten worse. It is peeling in more places than can easily be repaired. A quick internet search indicates there is a class action lawsuit for this very problem. My vehicle is the affected white color. This significantly reduces the value of my low mileage vehicle.
The paint started peeling off of my car slowly in small sections down both sides of my hatchback rear window over 2 years ago I took it into my local Honda dealership last year and was told there was no recall even though I find evidence to the contrary online. Many other white pearl colored Honda owners are having the same issue. I was told there may be a factory warranty extension, but when I called to inquire, I was told my car was not part of that extension. Subsequently two years later, the paint is now peeled, completely off the entire surround of the back glass along with a 6 x 7“ patch Across the bottom of hatch door on right hand side of release handle. Also with a bubbling up of double that size, seemingly ready to start peeling.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I have a 2015 Honda Accord Crosstour, that was purchased in June 2022and since November 2022 , every few attempts, the car fails to start and, at times, grinds. This is a known problem under Honda Service Bulletin 16-002. I expect for the problem to be fixed and it has not. The starter was replaced, and it is still doing it. There is a second part to attempt to fix the problem, but Honda will not do it. Unfortunately, Honda has not been forced to address this problem and make customers whole fully. I have been stranded several times with two young children waiting for the car to start. Sometimes it starts, and sometimes it doesn't. As an owner of 3 Hondas, I will never buy another Honda again. I feel duped and defrauded.
I HAVE A PUSH TO START AND THE VEHICLE CONSTANTLY HAS ISSUES WHEN ATTEMPTING TO START IT. TYPICAL A STARTER-RELATED GRINDING NOISE. IT IS NOT USER ERROR BECAUSE WHEN I GET IS SERVICED AT HONDA THEY WOULD FREQUENTLY QUEATION WHY THE ISSUE WAS HAPPENING. ITS AN ONGOING ISSUES SINCE I PURCAHSED IT FROM GREAT FALLS HONDA IN MT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Driving on [XXX] with my [XXX] plus son in the back seat on car babysitting seat. Was turning right to next lane for exit, the steering wheel got stiff, very hard to turn like locked up then airbag suddenly deployed immediately car went to left side hitting the curb. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I RECEIVED A LETTER INFORMING MANUFACTURER THAT MY AIRBAG MAY MALFUNCTION.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Recently, twice while parked at a standstill my car has displayed the 'FCW System Failed' message. It seems as if it has disabled the FCW, LDW and ABS system. It clears sometimes when the car is turned off and then back on. But the initial cause of the issue is currently eluding the auto shop as its hard to reproduce.
WHEN PRESSING THE THROTTLE DURING LOW SPEEDS, THE CAR HESITATES WITH NO CHANGE TO RPM AND NO RESPONSE FROM THE ENGINE TO PRODUCE POWER TO INCREASE VEHICLE SPEED. IN ORDER TO OVERCOME THE HESITATION, I HAVE TO FULLY DISENGAGE MY RIGHT FOOT FROM THE THROTTLE AND PRESS THE THROTTLE AGAIN IN ORDER FOR THE ENGINE TO RESPOND TO MY COMMAND AND PROVIDE POWER. THIS SOLUTION DOES NOT ALWAYS RECTIFY THE PROBLEM TO WHERE SOMETIMES I JUST WAIT FOR THE CAR TO PICK UP ON MY COMMAND TO INCREASE SPEED. THIS OCCURS MULTIPLE TIMES A DAY SINCE I PURCHASED THE CAR NEW IN NOVEMBER OF 2015. THIS FAULT INTRODUCE A SAFETY CONDITION WHILE DRIVING. ONE EXAMPLE: 1) AT STOP LIGHTS WHEN GIVEN THE GREEN LIGHT, THE CAR RESPONDS NORMAL AND PRODUCES POWER, BUT SECONDS LATER THE VEHICLE POWER IS NON-EXIST (AS DESCRIBED ABOVE) AND THE DRIVERS BEHIND ME ALMOST HIT THE REAR OF MY VEHICLE SINCE THEY WOULD NOT EXPECT MY VEHICLE TO HAVE SUCH ABRUPT LOSS IN SPEED. ALSO, KEEP IN MIND THAT I HAVE NO INTENTION OF USING MY BRAKES SINCE THERE IS NO NEED FOR ME TO APPLY MY BRAKES SO THE TAILING DRIVERS WOULD NOT GET THE IDEA TO SLOW DOWN AS THEY DO NOT SEE MY BRAKE LIGHTS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2015 HONDA CROSSTOUR. WHILE DRIVING 20 MPH AND CLOSING THE SUN ROOF, THE INSTRUMENT PANEL LIGHTING AND HEADLIGHTS BEGAN TO DIM. WHILE PULLING UP AT HOME, THE DRIVER NOTICED THAT THE VEHICLE WAS DECELERATING, AND THE VEHICLE STALLED AND FAILED TO RESTART. THE INSTRUMENT PANEL LIGHTING TURNED OFF AND ON. THE FOLLOWING DAY, THE VEHICLE WAS JUMPSTARTED AND DRIVEN TO HERITAGE HONDA PARKVILLE (9213 HARFORD RD, BALTIMORE, MD 21234, (877) 366-2776), BUT WAS NOT DIAGNOSED OR REPAIRED. ON SEVERAL OCCASIONS IN THE PAST, THE VEHICLE WOULD NOT START WHEN PRESSING THE START BUTTON, THERE WAS A WHINING/GRINDING SOUND COMING FROM THE ENGINE, AND THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO BE DIAGNOSED, BUT THE FAILURES COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
TL* THE CONTACT OWNS A 2015 HONDA CROSSTOUR. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND MADE A GRINDING NOISE. THE CONTACT STATED THAT THE FAILURE OCCURRED DAILY, BUT INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COGGIN HONDA JACKSONVILLE (11003 ATLANTIC BLVD, JACKSONVILLE, FL 32225 (904) 302-8217), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER INFORMED THE CONTACT THAT THEY COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT FOUND TSB NUMBER: 16-002 ON THE CARS.COM WEBSITE. THE FAILURE MILEAGE WAS APPROXIMATELY 129.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I was coming to a stop at a curb and was braking to reduce speed and stop. With my foot in the brake the car began accelerating and lunged forward. I quickly pulled my foot off the brake and pressed the brake again and this time it stopped. This is the second time this has happened in this car. This behavior is extremely unsafe and makes me reluctant to drive the car again. Had someone or something been in my direct path I would have certainly hit it. I have not been able to reproduce the issue and it has not been inspected by a mechanic at this point. There were no warning lights, sensors, or sounds.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
Driving on [XXX] with my [XXX] plus son in the back seat on car babysitting seat. Was turning right to next lane for exit, the steering wheel got stiff, very hard to turn like locked up then airbag suddenly deployed immediately car went to left side hitting the curb. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .