RoadVitals

2015 Honda CTX700

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Sep 8, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 8, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2015 Honda CTX700, most frequently naming the engine, driver assistance and electrical categories. 1 safety recall has been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine233.3%
  • Driver assistance116.7%
  • Electrical116.7%
  • Fuel system116.7%
  • Powertrain (other)116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V439000

ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY

Jul 8, 2015
47,168 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain model year 2013-2015 ST1300PA, 2014-2015 CB500, CBR500, CRF250L, CBR650, CTX700, NSS300, VT750, VT1300, 2015 CB300F, CBR300, CBR600, and 2014-2016 NC700 motorcycles. In the affected motorcycles, sealant may have been incorrectly applied to the starter relay switch, and as a result, the electrical system may have a loss of power.
The risk: A loss of electrical power may cause an engine stall, increasing the risk of a crash.
The remedy: Honda will notify owners, and dealers will replace any affected starter relay switch, free of charge. The recall began on August 31, 2015. Owners may contact Honda customer service at 1-866-784-1870. Honda's number for this recall is JS9 and JT0.
Honda (American Honda Motor Co.)Manufacturer number JS9, JT0View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalEngine
Filed Sep 8, 2021

The contact owns a 2015 Honda CTX700 Motorcycle. The contact stated that the vehicle failed to start. There was an abnormal clicking noise detected. The contact was able to restart the vehicle. The contact stated that the failure was due to the starter relay switch. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 15V439000 (Electrical System) however, no further assistance was provided. The failure mileage was approximately 6,000.

NHTSA ID
11432180
Incident
Sep 1, 2021
Mileage
6,000 mi
Driver assistance
Filed Jul 11, 2016
Crash reported1 injury reported

ON 7/10/15 WHILE DRIVING THE HONDA CTX 700ND WITH AUTOMATIC TRANSMISSION THE ENGINE SURGED FROM 1 MPH TO 20MPH WITHOUT TOUCHING THE THROTTLE CAUSING AN ACCIDENT IN A PARKING LOT. BRAKES DID NOT STOP THE VEHICLE AND DIDN'T HAVE TIME TO HIT THE KILL SWITCH. I WAS HEADING STRAIGHT.

NHTSA ID
10883890
Incident
Jul 10, 2016
Mileage
1,400 mi
Powertrain (other)
Filed Nov 15, 2015

MY VEHICLE IS A HONDA MOTORCYCLE WITH AN AUTOMATIC TRANSMISSION (DCT). WHEN COMING TO FULL STOP, THE MOTORCYCLE NORMALLY GOES INTO LOW IDLE, WHICH DISENGAGES THE CLUTCH. ON THIS OCCASION, THE MOTORCYCLE STAYED IN HIGH IDLE AND TRIED TO SURGE FORWARD. I WAS ABLE TO STOP THE SURGE BY USING THE HAND BRAKE. I PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, AND RESTARTED THE MOTORCYCLE. AFTER RESTARTING THE ENGINE I WAS NOT ABLE TO SHIFT OUT OF NEUTRAL. I BELIEVE THAT WAS BECAUSE THE IDLE WAS STILL TOO HIGH. I HAD THE MOTORCYCLE TOWED TO THE DEALERSHIP AND, AFTER GETTING THERE, TRIED AGAIN AND AT THAT TIME I WAS ABLE TO SHIFT OUT OF NEUTRAL. I CHECKED ONLINE (ESPECIALLY WWW.CTX700FORUM.COM) AND FOUND THAT SEVERAL OTHER OWNERS HAVE HAD THIS PROBLEM (SEE ESPECIALLY HTTP://WWW.CTX700FORUM.COM/FORUM/WARRANTY-SERVICE-ISSUES/23730-DCT-STUCK-NEUTRAL.HTML). THIS HIGH IDLE, LEADING TO A SURGE FORWARD WHEN STOPPED AT AN INTERSECTION, IS A POTENTIALLY VERY DANGEROUS PROBLEM.

NHTSA ID
10790443
Incident
Nov 14, 2015
Mileage
1,900 mi
EngineFuel system
Filed Sep 19, 2015

VEHICLE DID NOT RETURN TO NORMAL IDLE SPEED WHEN THROTTLE WAS RELEASED. AFTER BEING DRIVEN AT FREEWAY SPEEDS FOR 20 MINUTES, THE OPERATOR NOTED ENGINE BRAKING DID NOT OCCUR AS EXPECTED WHEN RELEASING THE THROTTLE. ADDITIONALLY, THE VEHICLES DUAL-CLUTCH TRANSMISSION COULD NOT BE DISENGAGED FROM DRIVE. BRINGING THE VEHICLE TO A STOP REQUIRED MORE EFFORT THAN NORMAL. THE VEHICLES IDLE WAS AT, OR ABOVE, 2,000 RPM WHEN STOPPED - ABOUT 1,000 RPM ABOVE NORMAL. THE VEHICLE WOULD SURGE FORWARD, WITHOUT ADDITIONAL THROTTLE, WHEN THE BRAKE WAS RELEASED. THE VEHICLE WAS DRIVEN TO A SAFE LOCATION AND TURNED OFF. AFTER 30 MINUTES OF BEING TURNED OFF, THE VEHICLE WAS RESTARTED AND APPEARED TO HAVE RETURNED TO NORMAL OPERATION.

NHTSA ID
10765271
Incident
Sep 18, 2015

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

A15060D

STEERING; STEERING: STEERING WHEEL/HANDLE BAR

Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering wheel and pull it toward you, like you see here. The covering comes right off.

DEN-K3Q5J-06

AIR BAGS

THIS COMMUNICATION IS INFORMING HONDA OF A DELAMINATION ISSUES WITHIN AN I.C. PRODUCED BY NXP AND ASSEMBLED INTO AIRBAG SENSOR SUPPLIED BY DENSO INTERNATIONAL AMERICA, INC. THIS DELAMINATION ISSUE MANIFESTS ITSELF AS AN OPEN CIRCUIT WITHIN THE SENSOR, CAUSING A DTC TO BE SET ON THE VEHICLE ALONG WITH A DECLARING “AIRBAG” LIGHT.

SERVICE BULLETIN

ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY

"SERVICE BULLETIN - HONDA MOTOR CO., LTD IS CONDUCTING A SAFETY RECALL OF MOTORCYCLES AND SCOOTERS LISTED IN THE AFFECTED UNITS SECTION OF THIS BULLETIN. HONDA HAS DETERMINED THAT A DEFECT WITHIN CERTAIN STARTER RELAY SWITCH ASSEMBLIES CAN CAUSE AN INCREASE IN RESISTANCE AT THE MAIN FUSE, POTENTIALLY INTERRUPTING BATTERY VOLTAGE TO THE ELECTRICAL SYSTEM WHICH CAN CAUSE THE ENGINE TO A) NOT START OR B) STALL WHILE RIDING. IN AN EXTREME CASE, THE INCREASED RESISTANCE AT THE MAIN FUSE MAY CAUSE THE STARTER RELAY SWITCH TO CATCH ON FIRE."

SERVICE BULLETIN

ELECTRICAL SYSTEM

"SERVICE BULLETIN - HONDA MOTOR CO., LTD IS CONDUCTING A SAFETY RECALL OF MOTORCYCLES AND SCOOTERS LISTED IN THE AFFECTED UNITS SECTION OF THIS BULLETIN. HONDA HAS DETERMINED THAT A DEFECT WITHIN CERTAIN STARTER RELAY SWITCH ASSEMBLIES CAN CAUSE AN INCREASE IN RESISTANCE AT THE MAIN FUSE, POTENTIALLY INTERRUPTING BATTERY VOLTAGE TO THE ELECTRICAL SYSTEM WHICH CAN CAUSE THE ENGINE TO A) NOT START OR B) STALL WHILE RIDING. IN AN EXTREME CASE, THE INCREASED RESISTANCE AT THE MAIN FUSE MAY CAUSE THE STARTER RELAY SWITCH TO CATCH ON FIRE."

SERVICE BULLEITN

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY

SERVICE BULLETIN - HONDA MOTOR CO., LTD IS CONDUCTING A SAFETY RECALL OF MOTORCYCLES AND SCOOTERS LISTED IN THE AFFECTED UNITS SECTION OF THIS BULLETIN. HONDA HAS DETERMINED THAT A DEFECT WITHIN CERTAIN STARTER RELAY SWITCH ASSEMBLIES CAN CAUSE AN INCREASE IN RESISTANCE ACROSS THE MAIN FUSE, POTENTIALLY INTERRUPTING BATTERY VOLTAGE TO THE ELECTRICAL SYSTEM WHICH CAN CAUSE THE ENGINE TO A) NOT START OR B) STALL WHILE RIDING.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Honda CTX700 by model year
YearComplaintsRecallsInvestigationsIssue Index
2016000—
2015Viewing410—
2014720—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.