Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2004 Honda Element submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 107 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 107, in the owner's own words
TL* THE CONTACT OWNS A 2004 HONDA ELEMENT. THE CONTACT STATED THAT THE SUN ROOF BECAME FRACTURED WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO A COLLISION SPECIALIST FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 75,000.
MY HONDA ELEMENT HAS HAD TWO WINDSHIELDS REPLACED AND NOW A CRACK AGAIN AT THE BASE MOVING UP. STRESS CRACKS NOT FOREIGN MATERIAL HITTING THE CAR. I SIMPLY CANNOT AFFORD A 500 DEDUCTIBLE TO GET ANOTHER WINDSHIELD..... *TR
TL* THE CONTACT OWNS A 2004 HONDA ELEMENT. THE CONTACT STATED THAT THE HEATING SYSTEM FAILED. THE CONTACT MADE REPAIRS TO THE VEHICLE AND INQUIRED WITH THE MANUFACTURER IN REGARDS TO THE FAILURE. THE MANUFACTURER ADVISED THERE WERE NO RECALLS ON THE VEHICLE AND PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 124,000.
LOWERED PASSENGER SIDE ELEC WINDOW 2004 HONDA ELEMENT. WINDOW WENT DOWN, WILL NOT COME BACK UP. *TR
TL*THE CONTACT OWNS A 2004 HONDA ELEMENT. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW FELL DOWN AND WILL NOT CLOSE. THE MOTOR IN THE WINDOW WAS MOVING, BUT THE WINDOW WOULDN'T. THE DEALER STATED THAT THE WINDOW WAS NOT COVERED BY THE WARRANTY OR ANY RECALLS. THE CONTACT WAS CONCERNED SINCE VEHICLE WAS NOT SECURE WITH THE WINDOW STUCK IN THE OPEN POSITION. THE FAILURE AND CURRENT MILEAGES WERE 22300. UPDATED 01/28/11*LJ
I OWN A 2004 HONDA ELEMENT I HAVE REPLACED THE WINDSHIELD 4 TIMES DUE TO THE WINDSHIELD GETTING HIT BY A STONE OR PEBBLE IT CRACKS SO EASILY. I HAVE OWNED MANY VEHICLES IN MY 35 YEARS OF DRIVING BUT HAVE NEVER HAD A VEHICLE THAT THIS HAPPENS TO SO FREQUENTLY. I REPORTED IT TO THE TWO DIFFERENT GLASS REPLACEMENT COMPANIES I USED CHECKING TO SEE IF THE GLASS WAS DEFECTIVE. OF COURSE THEY USE COMPANY OEM REQUIRED GLASS. *TR
WHILE ON THE INTERSTATE COMING FROM MYRTLE BEACH THE WINDSCREEN WAS CRACKED ON THE ELEMENT I PURCHASED ABOUT 3 WEEKS BEFORE THE TRIP. I DID NOT SEE A ROCK HIT , I ASSUMED THAT IS WHAT HAPPENED UNTIL I STARTED READING THE FORUM ON THE ELEMENT OWNERS CLUB ABOUT SIMILAR SITUATIONS THAT HAS HAPPENED TO OTHER ELEMENT OWNERS. THE FIX WAS $330 OUT OF POCKET TO REPLACE THE WINDSCREEN. *TR
WINDSHIELD HAS CRACKED 3 TIMES WHILE DRIVING DOWN TO ROAD. INSURANCE HAS REPLACED THE WINDSHIELD. *TR
I OWN A 2004 HONDA ELEMENT. A LITTLE OVER A MONTH AGO MY WINDSHIELD CRACKED. THE CRACK STARTED UNDER MY WIPER BLADE AND SPREAD UP VERY QUICKLY. I HAD THE WINDSHIELD REPLACED, NOT KNOWING THAT THIS WAS A KNOWN COMMON PROBLEM ON 03-04 HONDA ELEMENTS. LAST NIGHT I WENT OUT TO MY CAR AND NOTICED ANOTHER CRACK IN MY WINDSHIELD, WITH THE CRACK OCCURRING WHILE THE CAR WAS NOT IN MOTION. THIS IS THE SECOND TIME IN TWO MONTHS I HAVE TO REPLACE THE WINDSHIELD, THOUGH THIS TIME I WILL DO IT THROUGH A HONDA DEALER AS A CLASS ACTION LAWSUIT HAS CAUSED THEM TO COVER ALL WINDSHIELDS UP TO 60,000 MILES ON THE CAR. WHICH LEADS ME TO THE CAUSE FOR MY COMPLAINT. HONDA IS COVERING A KNOWN DESIGN FLAW UP TO 60,000 MILES, BUT NOT AFTER. MY CAR IS CURRENTLY AT 48K MILES, LEAVING ME WITH 12K MILES OF COVERAGE. ONCE I REACH 60K MILES I WILL HAVE TO PAY FOR THE COSTS OUT OF POCKET, AND WITH THE REPLACEMENT BEING $250-300 EACH TIME, THAT IS NOT SOMETHING I CAN AFFORD. NOW I MUST TRADE IN MY CAR, A CAR KNOWN TO HAVE A FAULTY DESIGN BY HONDA, FOR FAR LESS THAN A 05 MODEL WOULD BE WORTH WITH SIMILAR MILEAGE. HONDA PUT A BAND AID ON A GAPING FINANCIAL WOUND FOR A CONSUMER. THEIR SHADY BUSINESS PRACTICE WILL CAUSE ME FURTHER FINANCIAL LOSS, HENCE THE REASON FOR THIS COMPLAINT. *TR
MULTIPLE WINDSHIELD REPLACEMENTS. *TR
WALKED OUT TO VEHICLE IN THE AFTERNOON, NOTICED WINDSHIELD WAS CRACKED. CRACK GREW OVER THE NEXT FEW HOURS TO ABOUT 9". STARTED IN LOWER PART OF WINDSHIELD (NEAR VIN MARKER)WENT VERTICAL FOR ABOUT 3" THEN RAN HORIZONTAL FOR 6". *TR
CRACKED WINDSHIELD ON THE PASSENGER SIDE, BROKEN DRIVER'S SIDE VISOR AND A HORN THAT HAS ONE BROKEN PITCH, LEAVING THE PITCH VERY LOW, ALMOST NOT NOTICEABLE. IT HAS BEEN THAT WAY FOR A YEAR, BUT DID NOT FIND THIS SITE UNTIL NOW. TOO EXPENSIVE TO REPAIR. *JB
MY WINDSHIELD HAS CRACKED ABOUT 4 TIMES-WE HAVE GIVEN UP-BROUGHT IT TO 2 HONDA DEALERS-ACTED AS IF THEY KNEW NOTHING ABOUT THE PROBLEMS. *TR
WENT INTO SHOPPING MALL , CAME OUT AND FOUND WINDSHIELD CRACKED IN LOWER LEFT CORNER ON DRIVER'S SIDE. I HAD RECEIVED A RECALL LETTER FROM HONDA CONCERNING WINDSHIELD CRACKING RESULTING FROM LITTLE OR NO IMPACT". A FEW MONTHS EARLIER I TOOK IT TO DEALER. THEY SAID IT WAS FROM AN UNKNOWN IMPACT, AND WAS MY RESPONSIBILITY. I SHOWED THEM THE LETTER AND ASKED THEM TO DEFINE"LITTLE OR NO IMPACT WHICH WAS IN THE LETTER - THEY DECLINED AND SAID THEY WOULDN'T FIX IT. *AK
2004 HONDA ELEMENT WINDSHIELD CRACKING IN FRONT OF DRIVER. *AK
WINDSHIELD CRACKED WHILE IN THE GARAGE OVERNIGHT! *NM
HEATER CORE IS DEFECTIVE. NEEDS TO BE REPLACED @ $1100. DID NOT NOTICE TROUBLE UNTIL WEATHER TURNED COLD SO IT PROBABLY STARTED WELL BEFORE MY 36000/36 MONTHS WARRANTY RAN OUT,PLUS WE HAD A MILD WINTER IN MD IN 2006/07. VEHICLE HAD 39,377 WHEN TAKEN INTO DEALER. MOSTLY, I CANNOT BELIEVE THE HEATER CORE WOULD WEAR OUT SO SOON. IT WAS MOST LIKELY DEFECTIVE FROM THE FACTORY. I ALWAYS NOTICED VERY LITTLE HEAT FROM THE FLOOR VENTS WHEN VEHICLE WAS PURCHASED BUT THOUGHT IT WAS JUST A DESIGN ISSUE, NOT A MECHANICAL ISSUE. THE SERVICE MANAGER @ ANOTHER DEALER WAS SHOCKED IT NEED REPLACEMENT SO SOON. *JB
MY FRONT WINDSHIELD CHIPPED FOR NO APPARENT REASON. THE HONDA DEALER ACKNOWLEDGED THAT 2003 AND 2004 HONDA ELEMENTS ARE PRONE TO THIS PROBLEM BUT CLAIMED HE HAS NO AUTHORITY TO MAKE THE REPAIR. I HAVE NOW FOUND THIS TO BE A WIDESPREAD PROBLEM. HONDA EVEN SENT A SERVICE BULLETIN TO ITS DEALERS (03-028 DATED MAY 6, 2003) DETAILING HOW TO CORRECT THE UNEVEN WINDSHIELD FLANGE SURFACE CAUSING THE WINDSHIELDS TO CRACK. THE UNEVEN WINDSHIELD FLANGE SURFACE AND UPRIGHT ANGLE OF THE WINDSHIELD CAUSE STRESSES IN THE WINDSHIELD THAT MAKE IT UNNECESSARILY LIKELY TO CHIP OR CRACK. THIS DESIGN FLAW IS HONDA'S RESPONSIBILITY AND SHOULD HAVE BEEN CORRECTED. *NM
STRESS CRACK(S) IN WINDSHIELD . HONDA REPLACED ONE, REFUSED TO DO MORE. NOW ON 4TH WINDSHIELD. SECOND ELEMENT HAS PICKED UP 4 CRACKS IN 6 MONTHS. *JB
MY WINDSHIELD HAS STARTED TO CRACK, VERY SIMILAR TO PROBLEMS THAT HAVE BEEN REPORTED ON THIS WEBSITE ABOUT EARLIER MODEL YEAR HONDA ELEMENTS. THE CRACK STARTED AT THE BOTTOM OF THE FRONT OF THE DRIVER'S SIDE DASH ABOUT 12 INCHES FROM THE LEFT SIDE OF THE LEFT EDGE. THERE ARE NO, REPEAT NO CHIPS OR DINGS THAT MAY HAVE CONTRIBUTED TO THIS EVENT. IT IS VERY CLEAR THAT HONDA IS HAVING SIMILAR PROBLEMS ON THE ADDITIONAL MODEL YEAR ELEMENTS. THOSE PROBLEMS WERE REPORTED THAT THE WELDED SEAMS ALONG WHERE THE WINDSHIELD RESTS ON THE FRAME HAD HIGH SPOTS THAT WERE CAUSING THE STRESS CRACKS. CURRENTLY, THE CRACK IS ABOUT 12 INCHES LONG, BUT GROWS A LITTLE MORE EVERY WEEK. SURE, I COULD HAVE MY INSURANCE COMPANY REPLACE IT, AND I PAY THE DEDUCTIBLE, BUT THIS IS A DOCUMENTED PROBLEM THAT HONDA HAS BEEN HAVING AND I EXPECT HONDA TO FIX IT, ESPECIALLY SINCE ACCORDING TO THE STATE ON MARYLAND, CRACKED WINDSHIELDS ARE A SAFETY CONCERN, SO I EXPECT THIS AGENCY TO FORWARD THIS COMPLAINT TO HONDA. *JB
2004 HONDA ELEMENT WINDSHIELD CRACKED WHILE SITTING IN PARKING LOT BEHIND MY HOME. VEHICLE WAS NOT BEING DRIVEN AT THE TIME THE CRACK OCCURRED. CRACK BEGINS AT TOP OF THE WINDSHIELD ON THE DRIVER'S SIDE AND CURVES TOWARD THE OUTSIDE OF THE CAR. *JB
2004 HONDA ELEMENT. CRACKED WINDSHIELD X3 FIXES.....CRACKED AGAIN BY NO FAULT OF ROCKS. *JB
2004 HONDA ELEMENT : 2ND WINDSHIELD REPLACEMENT IN 6 MONTHS . THE CRACKS ALWAYS START IN THE BLACK AREA FROM BELOW THE WINDSHIELD WIPER BLADES. *JB HONDA DENIES ANY KNOWN PROBLEM WITH THE DESIGN OF THE WINDSHIELD FRAME . HONDA REPLACED FIRST WINSHIELD APPROX. 6 MONTHS AGO . THE 2ND REPLACEMENT HONDA REFUSED TO COVER/WARRANTY. I HAVE A SIGNED STATEMENT FROM THE WINDOW TECHNICHIAN THAT CAME OUT AND REPLACED MY 2ND WINDSHIELD STATING; THE CRACK IN MY WINSHIELD WAS CAUSED BY STRESS AND THAT THE BOTTOM CORNERS OF THE PINCHWELD ON BOTH SIDES ARE BROKE AWAY FROM THE WELDS AND ARE LOOSE . MY INSURANCE POLICY COVERED THE 2ND REPLACEMENT HOWEVER, I FEEL HONDA SHOULD HAVE. AFTER RESEARCHING MY VEHICLE TODAY ON LINE, I HAVE LEARNED THAT THERE IS A PENDING CLASS ACTION LAWSUIT AGAINST AMERICAN HONDA AND AN ALARMING NUMBER SITES WITH HONDA ELEMENT OWNERS OR LEASERS SHARING MY SAME CONCERNS . I WANT HONDA IN WRITTING, ASSURE ME THAT THIS DEFECT IN DESIGN OR, THE WAY THEY WILL ATTEMPT TO FIX IT WILL NOT CAUSE INJURY TO ME OR MY PASSENGERS OR LOSS OF LIFE TO MYSELF OR MY PASSENGERS IN THE EVENT OF A VEHICLE ACCIDENT . I WOULD ALSO LIKE THEM TO WARANTY THE WINDSHIELD FOR THE LIFE OF THE VEHICLE .
A STRESS CRACK APPEARED IN THE WINDSHIELD OF MY 2004 HONDA ELEMENT. CRACK BEGAN FROM BELOW THE PLASTIC MOLDING AND BELOW THE LEFT WINDSHIELD WIPER. THERE WAS NO IMPACT POINT FROM A ROCK OR OTHER OBJECT. DEALER ATTEMPTED TO BLAME IT ON A SMALL CHIP IN THE AREA OF THE CRACK--CHIP WAS 1/2 MM IN DIAMETER AND 1/4 OF A MM IN DEPTH. I HAVE NUMEROUS SMALL CHIPS LIKE THIS AND NONE HAVE CAUSED A CRACK. THE DEALER AT FIRST CLAIMED THE CRACK WAS CAUSED BY THE SMALL CHIP. AFTER I POINTED OUT OTHER CHIPS AND ALSO TALKED ABOUT THE 2003 SERVICE BULLETIN AND CURRENT LAWSUIT, THE MANAGER CALLED THE HONDA REP. THE HONDA REP SAID THEY WOULD REPLACE IT AS A ONE TIME GOOD WILL GESTURE--THUS, RELIEVING THEMSELVES OF ANY LIABILITY. *JB
HONDA NEEDS TO ADMIT FAULT ON THEIR WINDSHIELDS AND RECALL THEIR ELEMENTS. MY WINDSHIELD CRACKED AND DEALER WILL NOT MAKE GOOD ON THEIR DEFECTS. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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