2011 Honda Insight Owner Complaints

ON 21 OCT 2020, WAS DRIVING ON THE HIGHWAY AT STEADY SPEED USING CRUISE CONTROL ON LEVEL GROUND. ENGINE SUDDENLY LOST POWER. LIMPED OFF HIGHWAY, UNABLE TO EXCEED 20 MPH. ERRATIC IDLE. CEL, CHECK EMISSIONS AND CHECK VSA DISPLAYED ON DRIVER'S INFORMATION DISPLAY. OCCURRED AT 147523. DEALER RECOMMENDED REPLACEMENT OF TIMING CHAIN, TENSIONER AND GUIDES, ALL SPARK PLUGS, AND NEW PISTONS AND RINGS AS A RESULT OF OBSERVING OIL ON SPARK PLUGS. LAST OIL CHANGE OCCURRED AT 140940 MILES. I DECLINED REPAIRS AS COST EXCEEDED REMAINING VALUE OF CAR.

NHTSA ID

11384914

Incident

Oct 21, 2020

Mileage

147,522 mi

TAKATA RECALL - PARTS TO REMEDY DEFECTIVE AIRBAGS HAVE NOT BEEN MADE AVAILABLE!

NHTSA ID

10938807

Incident

Dec 30, 2016

I GOT A NOTICE THAT BOTH AIRBAGS ON MY CAR WERE FAULTY AND THAT HONDA WOULD FIX THEM FOR FREE. THE PARTS DIDN'T COME IN FOR 3 OR 4 MONTHS. I WAS COMMUTING 400 MILES A WEEK FOR WORK AND ASKED THEM TO PROVIDE A RENTAL CAR FOR ME UNTIL THEN. THEY WOULD FURNISH THE CAR BUT I WAS RESPONSIBLE FOR THE INSURANCE ON IT. THEY TOLD ME TO GET IT INSURED BY MY OWN PERSONAL AUTO INSURANCE COMPANY. MY INSURANCE COMPANY TOLD ME THEY WOULD NOT DO THAT AND NEITHER WOULD ANY OTHER. SINCE I COULD NOT AFFORD TO PAY THE $20.00 A DAY FOR THE RENTAL CAR INSURANCE I HAD TO JUST TAKE MY CHANCES OF SERIOUS INJURY OR EVEN DEATH IN THE EVENT OF MY AIRBAGS GOING OFF. MY 82 YEAR OLD MOTHER RODE IN THAT CAR TO HER DOCTOR'S APPOINTMENTS AND THE GROCERY. WE BOTH HAVE COPD AND I HAVE A PACEMAKER. THE STRESS THE SITUATION CAUSED WAS STAGGERING AND CERTAINLY NOT GOOD FOR EITHER OF US. WHAT GOOD DID IT DO FOR HONDA TO INFORM ME OF THE RECALL IF THEY COULDN'T FIX IT RIGHT AWAY AND WOULD NOT PAY THE INSURANCE SO I COULD GET A RENTAL CAR? I GUESS THE SICK AND ELDERLY DON'T MATTER TO A BIG COMPANY LIKE HONDA.

NHTSA ID

10935002

Incident

Mar 1, 2016

Mileage

80,000 mi

TAKATA RECALL WE'VE BEEN NOTIFIED TWICE TO GET OUR CAR REPAIRED. WHEN CONTACTING DEALERSHIP, WE'RE TOLD THE PARTS ARE NOT AVAILABLE TO REPAIR. WE LIVE IN MISSISSIPPI, WHERE THE CLIMATE IS HUMID AND HOT. WE UNDERSTAND THIS A HIGH-RISK ENVIRONMENT FOR A MALFUNCTION. WE WOULD LIKE TO KNOW WHEN WE CAN EXPECT TO HAVE THIS SAFETY ISSUE CORRECTED.

NHTSA ID

10934580

Incident

Feb 1, 2016

TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT F TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10928184

Incident

Jul 15, 2016

TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 12/28/16 *BF UPDATED 01/04/17*LJ THE CONSUMER STATED AFTER WAITING SIX MONTHS, THE AIR BAG WAS FINALLY REPLACED IN NOVEMBER 2016. UPDATED 01/05/17.*JB

NHTSA ID

10918753

Incident

Mar 1, 2016

TAKATA RECALL. DEALER SAID THE FIX WOULD OCCUR DURING THE SUMMER; SO FAR NOTHING. I WORRY EVERY TIME I DRIVE THAT I COULD BE KILLED BY A SAFETY DEVICE.

NHTSA ID

10917720

Incident

Apr 23, 2016

Mileage

6,745 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 AND 16V061000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10914357

Incident

Apr 26, 2016

TAKATA AND PASSENGER RECALLS. I RECEIVED A RECALL NOTICE LAST MARCH, 2016 FOR AN AIR BAG RECALL. I HAVE CALLED THE DEALERSHIP, CAPITOL HONDA SEVERAL TIMES. SOMETIMES THEY SAY THE WILL ORDER THE PART. I NEVER GET A STRAIGHT ANSWER. I CALLED THE MANAGER AND LEFT A VOICE MESSAGES, BUT NEVER GOT A CALL BACK. I LIVE IN SAN JOSE AND HAVE HEARD THAT PEOPLE IN HUMID CLIMATES SHOULD BE WORRIED. I CAN'T STOP DRIVING MY CAR BECAUSE I NEED TO GET PLACES. BUT IT HAS BEEN 1/2 YEAR NOW. I AM CURRENTLY DRIVING THE CAR.

NHTSA ID

10913709

Incident

Mar 1, 2016

TAKATA RECALL. I RECEIVED A RECALL NOTICE LAST MARCH, 2016 FOR AN AIR BAG RECALL. I HAVE CALLED THE DEALERSHIP, JOHN EAGLE HONDA SEVERAL TIMES. SOMETIMES THEY SAY THE WILL ORDER THE PART. I NEVER GET A STRAIGHT ANSWER. I CALLED THE MANAGER AND LEFT A VOICE MESSAGE, BUT NEVER GOT A CALL BACK. I LIVE IN HOUSTON AND HAVE HEARD THAT PEOPLE IN HUMID CLIMATES SHOULD BE WORRIED. I DON'T KNOW WHAT TO DO. I CAN'T STOP DRIVING MY CAR BECAUSE I NEED TO GET PLACES. BUT IT HAS BEEN 1/2 YEAR NOW. I AM CURRENTLY DRIVING THE CAR.

NHTSA ID

10909960

Incident

Mar 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10905900

Incident

Jul 12, 2016

TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10904694

Incident

Jul 8, 2016

TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 AND 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10904535

Incident

Sep 7, 2016

TAKATA RECALL OUR FAMILY VEHICLE HAD A SAFETY RECALL ON FRONT DRIVER AND PASSENGER'S AIR BAGS. WE RECEIVED A LOANER CAR FROM UNIVERSITY HONDA DEALERSHIP IN DAVIS, CA, ON 07.20.2016 UNTIL OUR VEHICLE WAS FIXED. WE DROPPED OUR VEHICLE AT THE DEALERSHIP ON 07.30.2016 AND DEALER, ON TWO OCCASIONS, VERBALLY AND IN WRITING, CONFIRMED THAT BOTH AIR BAGS WOULD BE FIXED THAT DAY. HOWEVER, THEY ONLY CORRECTED THE DRIVER'S SIDE AIR BAG AND REQUESTED WE RETURN THE LOANER CAR AS OUR VEHICLE, ACCORDING TO THE DEALER, WAS NOW SAFE TO DRIVE. WE EXPLAINED THAT THIS IS OUR FAMILY CAR AND WE UTILIZE THE FRONT PASSENGER SEAT BUT TO NO AVAIL. WE ARE NOW DRIVING OUR VEHICLE WHICH IS UNSAFE FOR THE FRONT SEAT PASSENGER AND POSSIBLY OTHER OCCUPANTS IN CASE THE PASSENGER'S AIR BAG DEPLOYS. I HAVE BEEN IN CONTACT WITH HONDA USA SINCE 07.30.2016. IT TOOK THEM ALMOST FIVE WEEKS TO RESPOND TO MY CLAIM THAT THEY INITIALLY STATED WOULD TAKE THEM ONLY A WEEK TO REPLY. THEY DENIED MY CLAIM, 04845132, STATING THAT I DO NOT NEED TO UTILIZE THE FRONT PASSENGER SEAT BASED ON THE SIZE OF MY FAMILY. THIS IS A VERY WEAK EXCUSE ON THEIR PART AS THE VEHICLE I PURCHASED WAS AND IS INTENDED TO BE UTILIZED BY FIVE PEOPLE NOT FOUR. IT SEEMS HONDA IS CHOOSING PROFITS OVER PASSENGER SAFETY. WHAT I WOULD LIKE HONDA TO DO IS OFFER ME A FREE RENTAL UNTIL MY VEHICLE IS FULLY SAFE FOR ALL PASSENGERS.

NHTSA ID

10899304

Incident

Jul 20, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10898956

Incident

May 23, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10896824

Incident

Feb 12, 2016

THIS MORNING (AUG 6, 2016), MYSELF AND MY DAD MET WITH AN ACCIDENT AND WAS DRIVING HONDA INSIGHT 2011 LX MODEL. NOTE THAT MY DAD WAS SITTING IN THE FRONT PASSENGER SEAT. LET ME DESCRIBE THE ACCIDENT. I WAS ABOUT TO PARK MY CAR IN FRONT OF SPROUTS GROCERY STORE IN THE PARKING AVAILABLE SPOT JUST FACING SPROUTS. SO YOU CAN IMAGINE THAT I WAS ABOUT TO PARK MY CAR AND THE SPEED WAS AROUND 5MPH. ALL OF A SUDDEN, I COULD FEEL MY INSIGHT ENGINE EXPERIENCING SUDDEN ACCELERATION AUTOMATICALLY AND THEN I WAS TRYING TO APPLY THE LEG BRAKE TO MAKE SURE IT DOESN'T SPEED UP. SUDDENLY, THE INSIGHT STARTED SPEEDING UP AND DIDN'T STOP EVEN AFTER SLAMMING ON THE BRAKE AND IT JUMPED ON THE PARKING CURB AND FINALLY HIT THE CONCRETE PILLAR IN FRONT OF SPROUTS RESULTING IN DEPLOYING THE DRIVER AIR-BAG AND THE PASSENGER AIR-BAGS. MY WINDSHIELD DEVELOPED A DEEP CRACK AND I BELIEVE MY CAR IS GOING TO BE TOTALLED. WITH THAT, IT DIDN'T STOP, AFTER HITTING SO HARD THE CONCRETE WALL, REMEMBER THE CAR WAS STILL IN DRIVE MODE AND NOT IN REVERSE MODE, ALL OF A SUDDEN, THE CAR STARTED MOVING BACKWARDS AND EVEN DIDN'T STOP AFTER SLAMMING ON THE LEG BRAKE. THEN I CAME OUT OF THE SHOCK AND APPLIED MY HAND BRAKE AND TURN OFF THE IGNITION TO STOP THE CAR MOVING BACKWARDS. LUCKILY, THIS CRASH DIDN'T CAUSE ANY BODILY INJURY TO ANY THIRD PARTIES BUT I HAD SOME BRUISES ON MY RIGHT ARM DEVELOPED DUE TO SOME METAL PIECES FROM THE TAKATA AIR-BAG.

NHTSA ID

10895950

Incident

Aug 6, 2016

Mileage

42,000 mi

TAKATA RECALL OUR FAMILY VEHICLE HAD A SAFETY RECALL ON FRONT DRIVER AND PASSENGER'S AIR BAGS. WE RECEIVED A LOANER CAR FROM UNIVERSITY HONDA DEALERSHIP IN DAVIS, CA, ON 07.20.2016 UNTIL OUR VEHICLE WAS FIXED. WE DROPPED OUR VEHICLE AT THE DEALERSHIP ON 07.30.2016 AND DEALER, ON TWO OCCASIONS, VERBALLY AND IN WRITING, CONFIRMED THAT BOTH AIR BAGS WOULD BE FIXED THAT DAY. HOWEVER, THEY ONLY CORRECTED THE DRIVER'S SIDE AIR BAG AND REQUESTED WE RETURN THE LOANER CAR AS OUR VEHICLE, ACCORDING TO THE DEALER, WAS NOW SAFE TO DRIVE. WE EXPLAINED THAT THIS IS OUR FAMILY CAR AND WE UTILIZE THE FRONT PASSENGER SEAT BUT TO NO AVAIL. WE ARE NOW DRIVING OUR VEHICLE WHICH IS UNSAFE FOR THE FRONT SEAT PASSENGER AND POSSIBLY OTHER OCCUPANTS IN CASE THE PASSENGER'S AIR BAG DEPLOYS. WE WOULD LIKE TO UNDERSTAND WHY WE COULD NOT EXTEND THE LOANER UNTIL ALL AIR BAGS ARE FIXED AS OUR VEHICLE IS NOT SAFE FOR ALL PASSENGERS.

NHTSA ID

10894854

Incident

Jul 30, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10892383

Incident

Jul 31, 2016

"TAKATA RECALL" I WAS NOTIFIED IN MARCH ABOUT THIS RECALL AND THAT THE PARTS WOULD BE AVAILABLE IN LATE SPRING EARLY SUMMER. NOW I SEE IT WILL BE LATE SUMMER EARLY FALL. I WANT HONDA TO PAY FOR A RENTAL CAR FOR ME UNTIL THIS IS FIXED. I FEEL LIKE I'M PUTTING MY LIFE IN JEOPARDY AS WELL AS MY PASSENGERS EVERY TIME I GET BEHIND THE WHEEL. HOW LONG DO YOU EXPECT PEOPLE TO DRIVE AROUND WITH THIS DEFECT WITHOUT OFFERING SOME REMEDY?

NHTSA ID

10888125

Incident

Mar 1, 2016

TAKATA RECALL - TOOK VEHICLE IN FOR AIRBAG RECALLS ON 5/20/2016; AFTER 2 MONTHS RECEIVED VEHICLE BACK WITH ONLY 1 AIRBAG FIXED. AFTER SPEAKING TO HONDA ABOUT 2ND AIRBAG WAS ADVISED NOTHING COULD BE DONE AT THIS TIME.

NHTSA ID

10886288

Incident

May 20, 2016

TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10886183

Incident

Feb 12, 2016

TAKATA RECALL. HONDA ." CONSEQUENCE: AN INFLATOR RUPTURE MAY RESULT IN METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS RESULTING IN SERIOUS INJURY OR DEATH." I FEEL HONDA IS ENDANGERING MY LIFE BY NOT PROVIDING A RENTAL DURING THIS RECALL. I CANNOT AFFORD A RENTAL AND MUST USE MY CAR AS I MA SURE MANY OTHER FOLKS ARE IN THE SAME SITUATION. SAFETY DEPARTMENTS NEED TO PUT PEOPLE'S LIVES AHEAD OF THE ALL MIGHTY DOLLAR. I WAS TOLD IN JULY THAT NO ONE HAS DIED YET OF THE PASSENGER AIR BAG RECALL SO HONDA WILL NOT PAY FOR A RENTAL. MY DRIVER AIRBAG WAS FIXED AND THE PASSENGER AIRBAG WAS NOT FIXED AT THE SAME TIME. I WAS JUST TOLD OF THE NEW AIR BAG RECALL ON 07/10/16 WHEN I FINALLY GOT MY CAR BACK WITH DRIVER'S AIR BAG FIXED.

NHTSA ID

10885204

Incident

Jul 10, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10876412

Incident

Mar 25, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10873286

Incident

Mar 14, 2016