Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2021 Honda Odyssey submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Recall for driver side view mirror completed. However the replacement mirror is distorted and causes blurred, wavy, double images. This replacement mirror needs to be addressed as soon as possible since proper representation of objects is distorted and poses a high safety concern. This issue has been reported in several forums as well.
Rear view mirror on the windshield has a factory defect. It falls off and causes hazardous conditions. I backed into a parked and unoccupied vehicle. It was dark, the warning beeper did not sound until I hit the vehicle. The dealership has attempted to fix the issue 3 times, the item is ordered to fix the mirror. I have reported this issue to the NHSTA twice. This is my second update after the initial report. The sales manager, Bobby, (cell#336-740-4273), says that he is aware that other Honda vehicles have had this problem with the mirror.
After 4 attempts by the dealership to correct the issue, The windshield inside view mirror malfunctions when adjusted. The mirror dislocated and falls off and cannot be adjusted per driver viewing needs. There is a defective assembly and it inhibits driver view causing hazardous conditions that could cause accidents.
The interior rear view mirror falls off. Dealership is not fixing the problem after 4 visits. This creates a safety issue because the driver cannot view traffic that is behind the vehicle while driving in traffic
The contact owns a 2021 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V174000 (Visibility), and the vehicle was taken to the dealer, where the recall repair was completed; however, while driving from the dealer, the contact noticed that the replacement side-view mirrors displayed a distorted image. The vehicle was taken back to the dealer, who replaced the side-view mirrors; however, the failure recurred. The vehicle was taken back to the dealer a third time, and the side-view mirrors were replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 23,000.
Completed a safety recall on Odyssey for a driver side mirror replacement and the mirror Honda provided and installed creates distorted images. It is nearly impossible to focus on traffic and safely change lanes. While driving in Chicago this weekend the mirror made it nearly impossible to merge with traffic or safely observe traffic entering on left side entrance ramps. Honda replaces the mirror a second time and the second mirror is also defective.
I received a recall and call from the Honda dealership about a left and right side mirror recall, and they needed to be replaced. They were replaced with distorted blurry concave mirrors. Honda dealership was aware of this issue yet still installed them. After going back and getting them installed again, the mirror is still distorted. There has been no remedy or follow up.
The drivers side side-view mirror was vibrating for serval days making it impossible to see correctly and was very distracting. While waiting for a new one to come in, I was driving on the highway it came off and smashed into the door. It was still hanging by the wire and smashing into the door over and over till I could get it to the dealer. The dealer said they've have multiple customers with this same problem. When it happened I was very lucky no one was near me on the highway because I was so startled by the crash that I was swerving. Then I had to drive to the dealer without a working sideview mirror. Additionally, the entire door had to be repainted and the window replaced because they were damaged by the mirror.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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