Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2016 Honda Pilot submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Defective Keyless Access Unit Car will completely lose power Honda dealer confirmed defective keyless access unit Various problems experienced : a) Car is completely disabled b) Main Battery drained c) Flashing External Lights d) Flashing Dashboard cluster lights and indicators e) Anti Theft security Alarm Horn will sound f) Defective Hood Latch g) Windshield Wipers operational compromised
Rear glass window exploded outward. It was parked in the parking lot and was not forcefully shut or anything. Luckily, I was not driving when this happened and no one was hurt but it was very odd. No extreme temperatures. No extreme pressure from inside the vehicle. It is very unusual what happened.
My sunroof glass spontaneously exploded. It was not hit by an object nor were temperatures extreme. Had my inside sunroof visor not been closed, the broken glass would’ve fallen on the vehicle occupants causing injury. I received a minor glass cut will taping the glass so that the vehicle could be driven home. The issue has been reported to insurance but no inspections have yet been made nor were police reports filed. There were no warning signs prior to the glass explosion, just a loud pop as the glass began popping up and cracking. I watched it happen from outside the car. Little pieces popped up onto the roof, then a wave went through the glass, portions fell into the sunroof, and then cracks ran though the entire pane. After researching, I learned this is a known glass defect issue with certain makes and models. I am fortunate that I had just parked; if I had been driving, the glass could’ve fallen into the car inurying occupants or could’ve flown off the car and hit other cars or pedestrians.
Sun visor part number 83230-TG7-A11ZA has failed twice now (6/24/2019 and again 9/29/2021). What happens is that the tension spring internal to the sun visor fails causing the sun visor to flop down impeding the driver's vision directly forward. We had to purchase new replacement sun visors twice. This is likely to happen again, so I'm keeping a close watch for it. This puts the safety of driver, passengers, other vehicles and pedestrians as risk as it happens suddenly. Honda has made no attempt that I am aware of to remedy the problem.
Front windshield wiper washer jet hood nozzle sprayer fell off and is lost. Called Honda dealer. They checked with Honda corporation and are advised that there are 1,100 of these on back order. Lead time is approximately 4 months! Without this part, windshield cannot be cleaned by the windshield washer should it be urgently needed while traveling down highway. This puts safety at risk.
WHILE DRIVING ALONG THE HIGHWAY, SUNROOF EXPLODED. SMALL PIECES OF GLASS PIECES WENT FLYING EVERYWHERE.
MOONROOF SHATTERED FROM THE CENTER OF THE MOONROOF WHILE DRIVING ON PENNSYLVANIA TURNPIKE ON WORK COMMUTE AT APPROXIMATELY 10 A.M. 06/03/2020. THIS WAS APPROACHING THE WILLOW ROVE EXIT AND VEHICLE WAS ALREADY BEGINNING TO SLOW AS THE OFF RAMP WAS COMING UP IN A MILE. NOTHING HIT THE VEHICLE THAT COULD BE DETERMINED. *TR
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD EXPLOSION SUDDENLY OCCURRED AND THE PASSENGER SIDE EXTERIOR MIRROR DISLODGED FROM THE MIRROR ASSEMBLY. THE CONTACT STATED THAT THE MIRROR ASSEMBLY DETACHED FROM THE VEHICLE. DURING THE FAILURE, THE VEHICLE HAD NOT MADE CONTACT WITH ANYTHING TO CAUSE DAMAGE TO THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNKNOWN.
I WAS DRIVING DOWN THE INTERSTATE, NO OTHER VEHICLES IN FRONT OF OR BESIDE ME. I HEARD A LOUD EXPLOSION SOUND AND SAW MOST OF MY SUNROOF LAND ON THE ROAD BEHIND ME. NO ROCKS OR OTHER PROJECTILES IMPACTED THE GLASS BEFORE IT HAPPENED. THERE WAS NO PREVIOUS DAMAGE TO THE SUNROOF. THERE WERE NO WARNINGS OR INDICATIONS THAT THERE WAS ABOUT TO BE AN ISSUE WITH IT. THE WEATHER WAS CLOUDY WITH A TEMPERATURE OF APPROXIMATELY 70 DEGREES.
I AM EXPERIENCING WATER LEAKING BY THE PASSENGER SEAT. I TOOK IT TO THE SHOP AND I WAS EXPLAINED THAT THEY WILL HAVE TO REMOVE THE WHOLE FRONT PART INCLUDING THE STEERING WHEEL TO BE ABLE TO FIX THE PROBLEM. ACCORDING TO THE MECHANIC THERE IS A SEALANT ON RUBBER BAND THAT IT UNDERNEATH THE WINDSHIELD THAT HAS TO BE REPLACED SINCE THE BAND IS REALLY TIN AND NEED TO BE REPLACE SINCE THE QUALITY OF IT IS NOT SO GOOD AS THE ONE THAT WAS USED IN THE 2014-2015 PILOTS. SO I LIVE IN A STATE WHERE IS ALWAYS RAINING AND SO THE WATER IS GETTING IN TO MY CAR, AND I HAVE TO CONSTANTLY CHANGE THE TOWELS AS THE PASSENGER SIDE FLOOR GETS SO WET IF I DO NOT USE ANYTHING TO ABSORB THE WATER. THIS FIX WILL TAKE AT LEAST 5 DAYS TO BE REPAIR AND WILL COST ME OVER $2000 TO HAVE IT REPAIR, WHEN THIS IS AN ISSUED CAUSE FOR THE BAD RUBBER QUALITY THAT HONDA USED. *TR
PASSENGER AND BACK LEFT PASSENGER WINDOWS EITHER CAME OFF TRACK OR TRACK BECAME "GUMMED UP". BOTH ISSUED OCCURRED WHILE IN MOTION AND WITHIN A FEW MONTHS OF EACH OTHER. WINDOW MADE THIS GRINDING NOISE WHEN LOWERING AND WOULD NOT GO BACK UP. NO INCIDENT WAS REPORTED OTHER THEN TAKING THE CAR TO THE HONDA DEALERSHIP TO GET AN ESTIMATE. THE GRINDING NOISE SOUNDS LIKE GLASS ON METAL WHEN WINDOW IS RAISED OR LOWERED. REQUIRED FIX FROM DEALERSHIP WAS A NEW TRACK INSTALLED AND WINDOW REGULATOR REPLACEMENT. REPAIRS WERE QUOTED AT $750 PER WINDOW. ONE WINDOW GOES BAD AND CHALK IT UP AS A FLUKE. SAME ISSUE ON BOTH WINDOWS...MANUFACTURER DEFECT!
LONG STORY SHORT..TODAY AROUND 4:10 PM (2016 HONDA PILOT EX-L), AS I WAS DRIVING ON THE HIGHWAY DOING 65 MPH, I HEAR A LOUD BOOM.. I'M WHAT THE [XXX]... AS I LOOK BACK IN MY REAR VIEW MIRROR, I SEE A PIECE OF THE GLASS FROM MY SUN ROOF, SLAM ONTO THE GROUND AND THE TRUCK BEHIND STARTED TO DODGE THE GLASS, AFTER THAT I STARTED TO HEAR WIND NOISE FROM THE SUN ROOF. SO I TOOK A LOOK AND MY SUN ROOF GLASS WAS GONE, IF I WERE TO HAVE MY SUN ROOF COVER OPEN, THAT GLASS WOULD OF HIT ME RIGHT IN THE FACE OR EVEN IN MY EYES. AFTER GOING RESEARCH THERE WAS COUPLE SUV THAT HAVE SIMILAR BLOW OUT..HTTP://M.CARCOMPLAINTS.COM/HONDA/PILOT/2016/WINDOWS_WINDSHIELD/SUNROOF_EXPLODED.SHTML. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING 65 MPH ON THE HIGHWAY A SUDDEN LOUD BANG OCCURRED WHICH SOUNDED EXACTLY LIKE A GUNSHOT GOING OFF AND GLASS SHOWERED DOWN ON MY HEAD. STARTLED, I SWERVED ON THE HIGHWAY, BUT LUCKILY DID NOT HIT ANY OTHER VEHICLES. I PULLED OFF THE FREEWAY AND FOUND THAT MY SUNROOF HAD EXPLODED WITH NO OUTSIDE INFLUENCE. IT WAS SHATTERED AND THE GLASS WAS BLOW OUT IN AN UPWARD FASHION, AS IF IT HAD HAPPENED FROM THE INSIDE OF THE VEHICLE. I IMMEDIATELY TOOK THE VEHICLE TO THE LOCAL HONDA DEALERSHIP AND THEY STATED THAT IT WAS NOT FROM AN OUTSIDE SOURCE. I WAS GIVEN A LOANER CAR AND THE DEALERSHIP SAID THEY WOULD TAKE CARE OF IT, BUT THIS HAPPENED 9/23/2016 AND IT IS YET TO BE SEEN IF I WILL NEED TO FRONT ANY MONEY OUT OF MY POCKET.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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